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Behavioral Healthcare Coordinator

As a behavioral healthcare coordinator/behavioral health coach, you would be assisting psychiatric providers on a day to day basis to coordinate patient visits and working with patients to reduce no-shows. You would be a core member of a care team that includes the patient’s primary care provider, psychiatric provider, and mental health provider that works to ensure the quality of care for the patient. You would be responsible for having a working knowledge of both local and state behavioral health, medical, social programs, and other resources in order to serve as a liaison between patients and providers.

Education/ Experience

  • Some positions in this field allow a High School Diploma or GED, but generally a Bachelor’s degree in a related field such as social work is desired
  • Minimum of about a year of experience in psychiatric patient care coordination or working with behavioral health patients is required
  • For some positions, the ability to be insured is required
  • Some positions require a current CPR certification

Job Duties

  • Provide assistance to psychiatric providers in the form of answering the phone and taking messages
  • Taking vital signs and reporting to physician provider for interpretation
  • Interviews patients and obtains basic information
  • Assisting patients with scheduling appointments
  • Responsible for meeting with patients who no-show to develop personalized plans to help eliminate no-showing