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Billing Supervisor / Manager

A billing manager oversees the systems and processes involved with medical billing, facility cash flow, and relations with physicians and patients. This includes overseeing charge entries, payment posts, reimbursements, referrals, insurance verification, claim submissions, and more. Billing managers are also the go-to person for planning and overseeing workload coding and patient insurance documentation. 

Detail-oriented and analytical, the billing manager optimizes cash flow and ensures the billing process is accurate. They prepare financial reports and analyze insurance contracts. They follow department protocol as well as state and federal requirements. 

Job Responsibilities

  • Supervise and manage billing operations at the healthcare facility
  • Ensure staff reviews and submits claims and billing codes for medical diagnoses
  • Review legal and procedural mandates for medical billing
  • Assist other managers with payment contracts
  • Analyze incoming and outgoing account charges
  • Oversee payroll accuracy and ensure processes are efficient
  • Negotiate payments and discuss financial options with patients
  • Manage administrative tasks, coding of medical records, and insurance information
  • Train and lead other employees involved in the billing process
  • Know and practice all HIPAA regulations and guidelines 

Skills and Qualifications

  • Organized problem-solver with strong time management skills 
  • Excellent communicator and negotiator 
  • Excellent interpersonal skills to ensure patients and team members are understood and helped
  • Understanding of medical insurance and billing systems 
  • Strong proficiency in Microsoft Office, such as Word, Outlook, and Excel 
  • College education preferred
  • Experience in medical accounting or billing preferred
  • Managerial experience preferred