The Dos & Don’ts of Working with a Healthcare Recruiter

If you’re new to the recruiting world, don’t worry. Everyone takes different approaches when beginning their careers, or looking for new job opportunities. And, to help you be as successful as possible when working with a healthcare recruiter, we’ve compiled some information to help guide you through your job seeking journey.

Partnering with a Recruiter

Because the job market is so competitive, it’s often difficult to get the attention of the individuals who are responsible for hiring new talent. But, when you partner with an outside healthcare recruiter like HealthCare Support (HSS) who has connections with all sorts of people in the healthcare industry, you have access to valuable information on what specific companies are looking for in a potential candidate.

And, while the recruiter works with you during the whole interview process, they also work for the company who obtained their services. So, it’s essential you show the recruiter why you are an ideal candidate. One of the ways to make a great impression on both the recruiter and the company you are interested in working for is by having a well-constructed resume that is organized, easy to read, and highlights prior successes.

Some “Do’s” to Keep in Mind

  • Be honest – Never misrepresent yourself by hiding things regarding your background, experience, or qualifications. Issues often come to light during reference and background checks, so it’s always better to be upfront with your recruiter from the very beginning.
  • Listen – Your recruiter handpicks job opportunities they think would be the best match for both you and the employer. Listen to their insights and directions. If they ask you to improve some things, such as your resume, it’s in your best interest to follow their advice.
  • Ask questions – Don’t be afraid to ask for clarification regarding certain matters. It’s also a good idea to find out what companies are looking for. Let the recruiter know of any skills you have that could be an asset to the company that the recruiter previously may not have known.
  • Follow up – You can’t expect the recruiter to do all of the work for you. Make sure you involve yourself in the process. Following up shows that you’re both motivated and interested in the positions you are applying for.
  • Be professional – While the recruiter does not make the final hiring decision, they are the ones helping you get placed into a job. Treat them just like you would the hiring manager, maintaining a high-level of professionalism at all times.

Some “Don’ts” to Keep in Mind

  • Don’t quit communicating – If you happen to decide you’re not interested in a specific position, be upfront with the recruiter, don’t ignore them. A good recruiter isn’t going to try and pressure you to take a job, but if you cut off communication, you’re only going to come off as unprofessional.
  • Don’t be a pest – There’s following up, and then there’s being an annoyance. It’s perfectly fine to check in one or two times a week throughout the process, but anything more than that will show you’re desperate, which may be seen as a turn-off.
  • Don’t take things personally – If you don’t get chosen for a particular job, it doesn’t mean that there’s necessarily something wrong. You may not have the skill set for the current opening. If a recruiter informs you weren’t selected, then use that information to improve on your shortcoming’s for the next potential role.
  • Don’t go around the recruiter to get to the client – If you don’t hear back from the recruiter in what you think is an appropriate timeframe, never take it upon yourself to contact the client, especially after your information has been presented to the client by the recruiter. Not only will you look bad, but your candidacy could be affected in a negative way.
  • Don’t cancel an interview the day of – If a recruiter works hard to get you an interview, don’t miss the opportunity by canceling it last minute. The recruiter may not want to work with you in the future. You’ve got to remember that their reputation is on the line just as much as yours.

As with all relationships, whether personal or professional, communication is key. When you have an interview scheduled, check in with the healthcare recruiter right before going in to go over any final details. After the interview is over, call the recruiter to inform them of how you think everything went.

Working with the correct healthcare recruiter will only benefit your career. However, it’s important to understand that not all recruiters are the same. HSS is a leader in the healthcare recruitment field, and as a result, we have gained partnerships with some of the most prestigious healthcare organizations. To get started with your job search, contact us today by calling 888-219-6285 or fill out our form online.


The Differences Between Contract, Right to Hire, and Direct Placement Positions in Healthcare

When working with a staffing agency to get hired for a healthcare position, you may be wondering what the different employment types being offered to you mean.

While there may be some variations in how companies define these terms, below are brief explanations to help you get a better insight into what each one means so that you can easily begin your job search on our website.

  • Contract – This position is usually not a permanent one, and has a specific time frame of how long the company is looking to hire an employee. Contract work generally does not offer any benefits and is used as a way to cover a permanent employee’s leave of absence or to help complete a particular project. At HealthCare Support our contract positions are typically 3 months or more.
  • Right to Hire – Also known as temporary to permanent, this is when an employer would like to hire a full-time employee but does not want to commit to a permanent offer in the beginning. During the right to hire period, the employee is working for and being paid by the staffing firm after a pre-determined amount of hours on assignment the employer has the right to hire you on permanently.
  • Direct Placement – Direct placement positions are permanent from the start. A client will use the services of the staffing agency to find the talent and then hire them directly. This is different from the right to hire position, as it allows the candidate being offered a direct placement position to be added directly to the client company payroll and benefits.

Each position has its advantages, and it’s important to understand the differences so that you can make the best decision on which one to choose based on your employment needs.

If you have any further questions regarding how we match employees to healthcare positions, please contact HealthCare Support (HSS) by calling 1-888-219-6285. We understand the constant career searching challenges potential employees’ face, which is why we invite you to join our talent network to enhance your job search and application process.

Benefits to Using a Staffing Firm to Help Get You Hired in HealthCare

Many times, job searching can become an overwhelming process. You spend hours inquiring about work opportunities, updating your resume, and applying for job openings, but still aren’t getting hired. Without being given feedback from outside sources, it can become difficult to know what you can improve on to help increase your chances of landing a really great job.

According to the American Staffing Association (ASA), staffing firms have made a compelling improvement to the U.S. economy by offering staffing, recruiting, and workforce solutions, which has resulted in 15 million employees being hired annually. With statistics such as these; it’s no wonder so many professionals are using staffing firms to assist them in finding a position relating to their field. Other benefits of using a staffing firm to help get you hired include:

  • Accessibility to lots of jobs. Busy employers count on staffing firms to fill numerous employment positions on a temporary, temp-to-hire, or direct hire basis.
  • Possibility of full-time When in a temporary position, you can impress the employer, which could land you a permanent spot in the company. There are also many employers looking to hire full-time employees from the start.
  • Getting connected. Many staffing firms work with thousands of local employers, allowing you to get connected to jobs much easier than on your own.
  • Knowing the job market. Staffing firms work in the industry every day and therefore know firsthand when changes are approaching. You will have access to all kinds of insights regarding which skills are in demand and how to find and keep work in the current economy.
  • Offering clarification. You’ll be guided into starting a career that is a good fit for you depending on what you are looking for, as well as being educated on where to apply based on who is hiring.
  • Providing important services. By getting help with your resume and interviewing skills, you will have an advantage over those who are job searching on their own.
  • Acting as good support systems. Having a great attitude is crucial to being hired. Staffing firms can help you focus on the brighter side of job searching when things become emotionally stressful.
  • Looking out for you and the employer. A staffing firm who takes pride in what they do will have both you and the employer’s best interests at heart.

You are missing a major component needed for a more efficient job search by not working with a professional staffing firm. HealthCare Support (HSS), is a national niche recruitment firm placing top talent in the dynamic healthcare industry. To enhance your job search and application process, join our talent network today!



Common Interview Questions Asked During a Nursing Interview

If you’ve landed an interview for a nursing position, you’ll want to spend some time reviewing common interview questions so that you’ll feel well prepared and confident when responding. Keep your answers focused and positive while giving examples of similar situations you may have encountered in the past that resulted in a successful outcome. Following are some answers to common questions you may be asked during a nursing interview.

  1. Do you work better alone or as part of a team?

I believe that nursing is a team effort, and I enjoy contributing to a team, but I also appreciate the one-on-one time I have with my patients.

  1. How would you handle a situation where a patient complains of having constant pain?

I would be sympathetic to their complaint and reassure the patient I am hearing everything they are saying while doing the best I can to make them as comfortable as possible.

  1. How do you handle stress while on duty?

I handle stress by focusing on the care of the patient, which to me is the most important thing. If I overreact, it could upset the patient, so I do my best to stay calm and focused for them.

  1. What do you feel is most rewarding about being a nurse?

I find helping patients through the recovery process to be most rewarding. No matter how prepared or educated you feel before having major surgery, you can never fully know how your body will react and or how fast you can get back to your usual routine while recovering. Post-surgical rehabilitation can be overwhelming, but I take pride in going above and beyond in making sure patients get the best care imaginable.

  1. What do you feel is most challenging about being a nurse?

Because I am very involved with my patients and tend to see them as family, I think the most challenging part of being a nurse is having to leave work. Before the end of each shift, I do my best to make sure the other nurses understand all of the details involved in each patient’s case I’ve been working on to ensure the patient receives the best care from all the staff at our facility.

  1. How has your prior training prepared you for a nursing career?

Nursing is unique in the sense that it’s both a science because of the technical skills and knowledge you possess, as well as an art because of the wisdom, compassion, and empathy you carry for your patients.

  1. Why do you want to work here?

Upon researching this organization, I see myself being a good fit for this company because I agree with its vision, mission, and value statements.

  1. How do you keep current with medical findings and practices?

Continuing my education is necessary for renewing my license as well as keeping skills fresh, while at the same time expanding my knowledge base by networking professionally.

  1. Why did you want to become a nurse?

I wanted to work in an exciting career where I felt challenged. I like the variety of the nursing routine, and at the same time, I get to make a difference in people’s lives on a daily basis.

  1. Why should we hire you?

I am a team player who is loyal to my work. I understand how not giving my best every shift could affect my team as well as my patients. I am comfortable as a leader and take pride in working to ease my patient’s fears while alleviating their stress during procedures.

Landing a job as a nurse takes more than just interviewing questions well. Along with researching and preparing for the interview, you’ll want to make sure to dress appropriately. If you feel like you’ve done everything you can on your own to obtain a nursing career, but are still having trouble being hired, look into working with a recruitment agency that specializes in the healthcare industry.

At HealthCare Support (HSS), our recruitment firm has earned partnerships with prestigious healthcare organizations, which can help get you placed into the dynamic healthcare industry. We have experience putting administrative to executive level professionals in both clinical and non-clinical areas. To learn more about how we can help you begin your nursing career, along with other information relating to the services we provide, please call us at 888-219-6285.

Looking to Start a Career in Healthcare? Become a Triage Nurse.

Triage nurses play a vital role in the medical field. While working in a hospital, the triage nurse is first responsible for making an initial assessment, including a quick physical and mental evaluation, of all incoming patients in the emergency room.

To be successful in this position, you must be able to make fast decisions about the order in which patients need to receive treatment based on their medical needs. While this may seem like an easy task, it can be hard for many to handle the pressures of working in a continuously hectic and chaotic environment.

Education and Certification Requirements

To begin working in triage, you should complete a nursing degree program at an accredited school. Once you attain a formal degree, you can sit for the NCLEX-RN licensing exam. Earning an RN license will allow you to practice in a variety of settings.

Responsibilities of a Triage Nurse

As a triage nurse, you will need to understand how to quickly and correctly prioritize which patients will be seen in what order in accordance with need. The priority level of a patient depends on where their injury is sustained and is sorted by low priority, high priority, very high priority, and highest priority. Other daily responsibilities will include:

  • Writing down relevant medical history
  • Identifying whether a patient takes medications or suffers from allergies
  • Measuring a patient’s weight, blood pressure, height, heart rate, and body temperature
  • Cleaning and bandaging wounds
  • Taking blood samples
  • Providing patients with medications
  • Stocking medical equipment supplies
  • Moving patients to proper location

As more of the population gain access to healthcare, the demand for nurses working in the triage department continues to rise. Although the work environment can be stressful, you will be part of a rewarding career, by helping patients on a daily basis who are injured or ill.

If you’re looking to begin a career as a triage nurse, we can assist you with the resources you need. At HealthCare Support (HSS), we pride ourselves on being a trusted employment partner to many of the nation’s top healthcare organizations.

Our team of healthcare recruiters can help match you to employment opportunities which can help advance your career in both clinical and non-clinical settings. To discuss recruiting options with HSS, contact us today by calling 888-219-6285.

The Most Sought-After Healthcare Occupations in 2018

As baby boomers get older and Generation X has children, the demand for healthcare professionals will be higher than ever before. With healthcare jobs expected to grow by 22% in 2018, it’s easy to see why choosing a healthcare career is a smart move.  If you’re interested in getting into the healthcare field, check out some of the most sought-after occupations.

  • Registered nurses are one of the most in-demand careers in the entire United States. Those who follow the path to becoming a nurse will find ample job opportunities. Registered nurses assist physicians with providing treatment to patients who suffer from various medical conditions by administering medication, monitoring patient recovery and progress, and educating patients and their families on prevention and post-hospital care.
  • Home health aides function as a caregiver to those who can’t leave their homes or live on their own. Job duties of a home health aide may include checking vital signs, administering medicines, and helping with daily tasks.
  • Medical assistants complete a variety of administrative and clinical tasks in various work settings, including physician’s offices, hospitals, and other healthcare facilities.
  • Pharmacy technicians assist pharmacists in providing medication and healthcare products to patients. While technicians don’t answer questions regarding prescriptions, they help count tablets, label bottles, and perform administrative duties.
  • Medical secretaries complete clerical duties in a medical office, which usually includes typing, maintaining files, and billing. Medical secretaries communicate with the public throughout the day by taking phone calls, making appointments, and greeting patients.
  • Dental assistants carry out numerous tasks such as sterilizing instruments, taking x-rays, and teaching patients about the importance of dental care.
  • Medical records and health information technicians manage millions of documents such as x-rays, medical histories, lab tests, and treatment plans produced by the healthcare industry. Each patient seen by a physician has detailed medical records, and their information needs to be kept organized and confidential.
  • Physical therapists work with various kinds of patients including the disabled, the elderly, and those with general pain. Physical therapists examine each patient, develop a treatment plan, and implement specific treatment techniques to promote the ability to move, reduce pain, restore function, and prevent disability.
  • EMT and paramedics are dispatched by emergency operators in the event of medical emergencies such as car accidents, childbirth, violent traumas, heart attacks, and traumas. EMT and paramedics work in multiple settings including ambulances, hospitals, and helicopters, and are relied on to react quickly and be able to handle considerable amounts of stress.

Individuals who work in the healthcare industry contribute not only to the health of a person but their social well-being as well. If you’re interested in working in one of the most sought-after healthcare careers, we can help! HealthCare Support (HSS) is dedicated to placing top talent into the dynamic healthcare industry. To begin your partnership with us, join our Talent Network to enhance your job search and application process or apply to one of our current job openings.

Hurricanes: How the Healthcare Industry is helping

History has been made in the US after having two Atlantic category 4 storms make landfall in the same year according to The Weather Channel. As Texas was still addressing the destruction left behind from Hurricane Harvey in late August, Floridians began scrambling in the beginning of September to prepare for Hurricane Irma’s arrival. Just 16 days after Hurricane Harvey roared into Rockport Texas, Hurricane Irma made landfall in the Keys on the morning of September 10, 2017, continuing to destroy Florida into Monday morning, and then making its way to Georgia, South Carolina, and Alabama.

In Texas, at the George R. Brown Convention Center in Houston, the State Department of Health requested medical care be on-site with a 250-bed Federal Medical Station organized by the U.S. Department of Health and Human Services (HHS). Using its emPOWER tool, HHS was able to provide information to local public health officials regarding the needs of people who rely upon electricity dependent medical equipment ranging from electric wheelchairs to dialysis machines. HHS was also committed to supporting state and local agencies in meeting healthcare needs preceding the storm by evacuating hospital patients to facilities away from impacted areas.

According to CNBC, healthcare companies are also assisting with Hurricane Harvey relief efforts by donating money to various organizations to help those who were affected by the storm. Nashville-based HCA Healthcare, one of the nation’s leading providers of healthcare services, announced their $1 million donation to the American Red Cross and will match employee’s donations to the company’s employee assistance nonprofit organization, the HCA Hope Fund, up to $1 million. Aetna Inc., a diversified healthcare benefits company said they would contribute $100,000 to the American Red Cross, $100,000 to the Community Foundation of Greater Houston, and $50,000 to Team Rubicon. reported that hospitals in the Florida mainland would not be evacuated and hospital staff would remain at the facility, working alpha and bravo shifts during the storm. The alpha team works throughout the storm until the bravo team relieves them once the storm passes. Often, healthcare staff are forced to stay at the facilities they are working because the relief shift cannot make it due to dangerous conditions outside. It isn’t uncommon for staff to sleep on floors and lobby couches and eat while standing up, but they make do with what they have because their first priority is always their patients.

McKesson Corporation, a well-known distributor of medications and medical surgical supplies, made sure they were prepared before, during, and after Hurricane Irma to meet customer and first responder needs. Because of their relationship with pharmacies, clinics, hospitals, nursing homes, and doctors, McKesson is exceptionally qualified to quickly meet the needs of healthcare organizations and first-responders during natural disasters.

HealthCare Support (HSS) is also doing their part by fundraising for AmeriCares, a non-profit disaster relief and global health organization that provides immediate response to emergency medical needs for people in the United States and around the world.  In two weeks HSS employees pulled together $1,515 for the charity.  The money will be used to provide medical care and medicine to those who were affected most by Hurricane Irma and Maria in Puerto Rico, Haiti, the Virgin Islands, Dominica, Barbuda, and many others. For every $10 donation Americares is able to provide $200 in aid.

From medical staff taking care of patients in hospitals to companies taking supportive actions such as waiving preauthorization for new and existing medical pharmacy treatments and allowing early prescription refills, healthcare staff are making sure to do what they can to help prepare for hurricanes and assist those that have been affected by the storms.

6 Questions Often Asked In Interviews for Healthcare Jobs

After you have submitted your resume with an included cover letter for the healthcare job you want, you get a call back to come in and interview. Congratulations! Make sure you’re prepared to the best of your ability for your meeting by preparing yourself to answer questions often asked in interviews for healthcare jobs. You’ll be ready to deliver your answers with confidence and increase your chances of landing that position.

Why do you want to work in this industry? Don’t tell a potential future employer that you just like to work in the healthcare industry. Focus on your job history within the particular industry and then tie in a success story, if possible. An example would be what you have done in a previous job to help improve the practice. Maybe you worked with upper management to help increase patient satisfaction rates in your clinic by 30% and feel gratified because you work in an industry you feel passionate about.

How do you handle stressful situations? Working in healthcare can be stressful, so it is important to make it known that you can handle these situations as they arise. Avoid sharing a story about how you were stressed because you waited too long to finish a school project. Instead, explain a time at work when you were given a difficult task or multiple assignments that needed a lot of attention, and not only did you complete the tasks, but you finished them before they were due.

What is your greatest weakness? This is one of the most popular questions interviewers ask. It’s also one of the most difficult to answer. You don’t want to present yourself negatively by saying a weakness of yours is working too hard. Discuss skills you have improved on while also taking an opportunity to turn a negative into a positive. You could say that being organized wasn’t always your strongest suit, but you implemented a time management system that helped improve your organizational skills.

What are your healthcare career goals? Employers want to know that you are ambitious. It’s a significant investment to hire a new employee and companies want to avoid spending time training someone who is only planning on being with their business for six months before heading abroad to study Traditional Chinese Medicine. If you love the field you’re in, let them know you would like to move up by increasing your on-the-job experience, and eventually earning a leadership role or even becoming head of your department in the future.

Why should we hire you? This is your chance to show why you stand out from everyone else. Don’t just explain how you’re more qualified than the other candidates or that you need a job. Explain why you would make a good employee, what you can offer, and why you would be a good fit for their company. Keep your response brief making sure to highlight previous achievements.

Do you have any questions for me? Instead of replying, “No, I think that’s everything.” Be prepared to ask some questions. This will show you want to learn as much as possible by having done some research before going into the interview. Try and ask questions that focus on you joining their team such as, “if I get the job, how soon can I start?” Try not to ask more than three or four questions, but remember to ask about the next steps to take going forward or when you may hear back from them.

Additional Tips to Consider

Other interview tips to keep in mind include:

  • Dressing for your interview accordingly to fit with the organization and its culture.
  • Arriving on time, relaxed and prepared.
  • Making a good first impression by being authentic, upbeat, focused, confident, and concise.
  • Remember your body language is just important as your speech so make sure you smile, keep eye contact, listen, and respond.

At the end of the interview, sell yourself and close the deal. Thank the interviewer(s) in person and then by phone or email. Following up may not land you the job, but it will certainly give you an advantage and remind the employer how interested you are in the position and how much you enjoyed speaking with them.

HealthCare Support (HSS) has over a decade of experience in healthcare recruitment committed to helping candidates throughout their professional journey. Our recruiters are healthcare specialists and provide tailored coaching and preparation before each interview. Stay up-to-date on our available opportunities when you join the HealthCare Support Talent Network today! To HSS, we don’t just want to find you a job; it’s our passion to find the perfect match for you.

Counter Offers; Are They Worth It?

Counter Offers; Are They Worth It?It’s time for you to advance your career, and you’re ready to find a new job. Everything is set, and you notify your current employer of your move, but they don’t want you leaving. So instead, they present you with a counter offer. Do you take it?

What to Consider

There are reasons to argue for staying at your current job, but many would agree that moving on to a new position in a new company is the better option. Here are a few things to consider when deciding whether to accept a counter offer from your employer.

  • You can potentially ruin the relationship between you and your employer if you choose to stay with your company after your boss finds out that you attempted to switch jobs. Your loyalty may be questioned, and if cutbacks happen or promotions are in order, your actions will not be forgotten.
  • Keep in mind the reason they may be trying to get you to stay or why a pay rise only came when you threatened to leave. Did your higher-ups not realize your worth as an employee, or are they only trying to keep you around until they figure out if they actually need you or not?
  • While an employee should never be looked down on for trying to advance their career, your employer and co-workers may, unfortunately, view you differently after they learn you sought to leave. Don’t forget that if you decided to leave in the first place because you were unhappy with your work environment, those factors would still be around if you accept a counter offer; are they worth the pay raise?
  • Consider the company you almost worked for if you do take the counter offer. They were undoubtedly preparing for your arrival. By declining them at the last minute, your opportunity of working for them in the future may be effected, in the long run, stunting your career growth.

Find the Perfect Fit

If you are unhappy with your current job, or just looking to broaden your horizons, partner with the experts at HealthCare Support. Our Recruiting Consultants are trained to help you find the perfect job opening. For more information, call us today at 888-219-6285.

Will a Staffing Agency Really Help Me Find a Job?

Anyone who has used a staffing agency in the past knows how helpful they can be, especially when job demand is high, but the jobs themselves aren’t plentiful. So what, exactly, can a staffing firm like HealthCare Support do to help you?

The first step to joining the HealthCare Support community is to join our Talent Network or apply directly to a job opening listed on our website, a job board or even social media. Either of these steps will put your resume into our database of candidates and connect your with a Recruiting Consultant. If your skills match up with the job you applied to you will be contacted by the recruiter. If not, your resume will stay in our database and come up in any searches completed by our team of recruiters that match your skills and desires. By joining our Talent Network you will also receive emails every time an opportunity you’d be a fit for opens near you.

How We Match You

Once we find a match for you your resume is submitted to our client for a Hiring Manager to review. If an interview is requested we will be your wingman. Whether you’re a seasoned interviewer or you’re interviewing for the first time in 10 years, we’ll be right there with you, guiding you through creating your professional resume, acing your interview and negotiating your new salary. No matter where you get hired, we’ll only be a phone call away and if the time comes for you to pursue a new career path, we’ll be right at your side again.

To begin your partnership with us, join our Talent Network or apply to one of our current openings today.