Attracting Quality Talent with Job Postings

Attracting quality talent has its challenges (or let’s face it, you wouldn’t be reading this!) You could just seek the help of a local staffing firm (or better yet, ours!), or you might decide to take on the challenge of finding your dream hire alone. If you do, you’ll want to know the tips and tricks used by recruiters to help you get the process going.

Job boards are arguably the best tool a staffing agency has. But signing up and paying the monthly fee alone won’t make the magic happen. You’ll need to understand how to narrow your searches using string searching such as Boolean and be able to write the ultimate job description. Since posting jobs are typically the most effective use of job boards, let’s learn how to guarantee you’ll receive lots of qualified candidates!

Keep it Simple!

Job titles should not be more than a couple words long. They should be short and descriptive. Try to avoid internal job names if they vary from the industry’s terminology. For example, if the industry uses the title Call Center Manager – Chief Chatter might not attract the right talent!

Be Specific.

The core of any job post is the responsibilities section.  This section should tell an interested candidate exactly what they’d be doing in your opening. Keep the responsibilities concise and specific. Instead of saying the individual hired would be responsible for answering phone calls, routing calls, taking messages and returning voicemails it’d be better to say they would be responsible for managing a multi-line phone system which receives an average of 100-200 phone calls per day. We’ve quantified the latter description to make sure your applicants are comfortable with that type of call frequency and given them an idea of the pace of work.

Qualify, qualify, qualify…

When listing the qualifications for the position try to list them in order of importance. You may not find candidates that meet all of the bullet points on your list, but they might fill the top 3 and be just what you need. Limit this list to 5 items as too many qualifications can discourage even the most confident candidate.

How About the Perks?

Let’s give them something to get excited about! With the lowest unemployment rate in the last 50 years you’re in serious competition. You need to motivate them to apply by putting your best foot forward. This is where you can list things like the pay structure (where it’s base plus commission or bonuses), opportunities for career development, company culture, health programs and benefits, vacation time, company vehicles, etc., etc.

If you check all of these boxes you’re off to a good start. Remember to keep your post concise. It’s a job seekers market and most applicants today are applying from mobile devices. The goal is to capture their attention, help them envision their role with you and prompt them to apply. Don’t drop the ball in the last second of the game and remember to respond quickly to quality candidates or you’ll miss out.

How to Network in Pharmacy

Networking isn’t exclusive to potential job candidates; it’s something professionals must continuously practice in their career. Whether you’re new to the world of networking or want to fine-tune your communication skills, here’s our guide to cultivating the right connections.

Places to Network as a Pharmacist

Even if you know how to network, you might not know exactly where to start. Here are some of the best places to go to when you want to grow your list of professional contacts.

  • Charitable organizations – You don’t have to be a student to rack up some community service hours. Volunteering in your field is a great way to offer your skills to a respectable organization and add some like-minded individuals to your network.
  • School functions – If you’re still in pharmacy school, take advantage of all the student resources on campus. Attend job fairs, interview your professors, and join clubs that can help you network with pharmacists or pharmacy technicians.
  • Pharmacist conferences – Conferences are a key networking tool, because you can select ones specific to your industry. And, you can attend panels, workshops, or individual sessions to expand your knowledge and your network.

Networking Tips for Pharmacists

Networking comes easier to some than others, but it’s still a skill that anyone can master with practice. Here are some tips to help take the edge off of any professional interactions you might have in your networking journey.

  • Learn to actively listen. Making eye contact, nodding your head, and even repeating phrases back to another person lets them know that you are fully engaged in the conversation.
  • Practice your elevator pitch. Whether you’re trying to stand out to an employer or just want to effectively introduce yourself to another medical professional, you need a strong elevator pitch with personal and professional information.
  • Dress professionally. If you want to effectively extend your network of professionals, dress like a professional. Wear neutral colors, groom your hair, and put some extra overall effort into your appearance.
  • Ask questions. To use networking to your advantage, ask employers what they look for in pharmacist applicants. Likewise, when networking with other pharmacists, ask them any questions you have about their career that can help yours.
  • Keep in contact. Email and LinkedIn are professional ways to stay in touch with your connections. After an event, draft an email or send a message reminding them where you met and some key points you talked about.

Start Building Your Pharmacy Network

If you want more networking advice to enhance your professional network, partner with the healthcare networking professionals at HealthCare Support. We’ll work to optimize your resume, improve your elevator pitch, and elevate your professional communication. For more information on our talent network services, call 888-219-6285.

6 Tips for Being a Leader in a Healthcare Workplace

Healthcare recruiters are trained to place even the most timid applicants in the roles that bring out their true potential as leaders. However, there are some candidates that need extra guidance to instill the right amount of confidence, so we’ve narrowed down six of our top tips to transform any healthcare worker into a healthcare leader.

Trust Yourself

A strong leader doesn’t just apply their skills and clinical expertise; they also consider the moral implications of their decisions. This type of mentality is what prevents leaders from turning the other cheek when they see inappropriate behavior coming from other staff members, and it’s what drives them to go the extra mile for their patients and peers.

Keep Learning

Even the most prominent leaders don’t know everything. The strongest healthcare leaders are those who take time to continue their education to improve the quality of care and overall performance. So, if you want to continue being an effective source of information, you’ll need to stay updated on everything changing in your industry.

Actively Listen

Leaders must possess the ability to direct others, but they also need to have strong listening skills. Beyond hearing what patients and staff are communicating, leaders in the healthcare industry must actively listen to uncover true solutions and improve the systems around them.

Ask Questions

The people around you might follow the direction you give, but you’ll never know what they think unless you ask. Consider asking your team how they feel about your leadership and if they have any feedback to improve your leadership style. By conferring with your team, you might even uncover new strategies or systems that can improve the everyday functions in your workplace.

Stay Positive

No matter how exhausted, annoyed, or upset they are, leaders are still the model for the team around them. If you want to step up into leadership, lead by example and show your coworkers that high-quality care takes priority no matter how many hours you are into a shift. As a leader, you should always strive to guide your coworkers by being a positive figure throughout every minute of your shift.

Find the Right Position

In the healthcare world, some people work best in specific areas, and finding these specific areas is essential to maximizing your capability as a leader. It might take time, but focus on landing the role in which you function best. To easily uncover the right position for your background, skills, and goals, partner with a healthcare recruiter.

The best leaders can function at maximum capacity when they’re in the right position, but finding that position isn’t always easy. With thousands of positions open at a time, it can be incredibly hard to narrow down your search. Fortunately, the healthcare recruiters at HealthCare Support can find the right positions and completely prepare you for the interview and onboarding process. If you’re interested in joining our candidate pool to find your niche in leadership, call 888-219-6285 today.

Mindfulness at Work

You may read this title and immediately think of monks or yoga poses, however mindfulness at work doesn’t need to involve either to decrease your stress level!  The main principal of mindfulness is being consciously present, that is being aware of what is going on around you and within you. Tips on exploring mindfulness are abundant and said to increase productivity, decrease stress and help take back control of your emotions. We’ve listed the basics, and our favorites below.

Press Pause

Give yourself time to live in the moment. Pause before heading into the office each morning and regularly throughout the day even if it’s for 4 slow deep breaths. This, along with different types of mindful exercises help rebalance the nervous system and encourage rational decisions over rash reactions.

Aim for Conscious Awareness

Practice being present in what you are doing, while you are doing it. It’s not uncommon to get distracted at work, but when your mind begins to wander, acknowledge it and bring your thoughts back to the project at hand.

Active Listening

Hearing, but not really listening… We’ve all been there! Also coined inactive listening, tends to happen when we are not in the moment, distracted by thoughts outside of the conversation or stressors unrelated to the topic. We often don’t realize this is happening until it’s too late. You’ve been asked a question or it’s your turn to talk and you’re clueless. To dodge these types of awkward scenarios, stay engaged by asking questions, providing feedback or even jotting down notes, if appropriate.

These small changes in mindfulness and therefore attitude can literally add years to your life and improve your productivity and achievements in the workplace.

5 Phrases You May Be Using Incorrectly

It’s no secret that proper grammar should be used in the workplace. Good grammar not only makes you appear more professional, but it also ensures your ideas and messages are conveyed with clarity. Poor grammar can do just the opposite and lead others to make assumptions on your intelligence. A common way business professionals are dropping the grammar ball is with using incorrect idioms and phrases. Here are 5 that even prominent celebs are screwing up.

For all intensive purposes vs. For all intents and purposes

Originating from English law in the early 1500s the correct phrase, “for all intents and purposes” was used to say “officially” or “effectively.”

Shoe-in vs. Shoo-in

Most don’t have a clue they are using this wrong and imagine a shoe crossing the threshold of a door, opening a new opportunity. While the meaning is somewhat accurate the correct phrase is “shoo-in.” Just as you would shoo a bug out of your car window, to shoo means to move something with urgency.

I could care less vs. I couldn’t care less

If you really think this one through you can catch the double negative which has most people saying it wrong. The correct phrase, “I couldn’t care less” says there is no less caring you could possibly do, that is how little you care. Those who say “I could care less” are simply saying its of some importance to them and it is possible for them to care less about it.

Nip in the butt vs. Nip in the bud

A common phrase heard within management when a problem has occurred is, “nip in the bud,” however some have started using “nip in the butt.” While the latter is rather funny, the first is correct. “Nip in the bud” refers to a flower’s bud and cutting the issues straight at the source.

Down the pipe vs. Down the pike

Around here, we ask our clients if there’s any work coming “down the pike” as in turnpike and meaning in the future. This phrase is commonly mistaken for “down the pipe” which is understood given another commonly used phrase, “in the pipeline.”

Incorporating phrases or idioms into your day to day speech may make you feel more polished in the workplace, but you’ll want to make sure you are using them correctly so you’re not the butt of the joke.

31 Ways to Be Ambitious This August

August 1st – “Do something nice for someone.” Not only will it make them feel good, but it will make feel good too!

August 2nd – “Make someone laugh – it’s Friday!” A big stress reliever is laughing and a study shows that people will like you more if you make them laugh.

August 3rd – “Go sit in the sun and absorb some Vitamin D.” Vitamin D promotes bone growth, reduces depression, promotes weight loss, and fights diseases! Why wouldn’t you want to be lounging around in the sun with all those health benefits? But, don’t forget to wear sunscreen!

August 4th – ” Look at yourself in the mirror. Give yourself one compliment.” You can either be your own biggest fan or your own biggest enemy. By complimenting yourself, builds confidence and positivity within yourself.

August 5th – “It’s the first Monday of the month! Dress for success.” Dressing professionally demands respect and it also builds your self-confidence. It’s also fun to know you look great!

August 6th – “Excercise for 30 minutes.” This can be going for a walk during your lunch, going to yoga, and everything in between! Get up and be active – there are so many health benefits to working out.

August 7th – “Call someone close to you – someone you love. Express your gratitude towards them, tell them you love them or thank them for being there for you.”

August 8th – “Write a nice note on someone’s desk.” This brightens up people’s day and freshens up the office environment.

August 9th – “Bring in some treats for the company.” Get your ‘Martha Stewart’ on and bake some cookies, brownies, or cupcakes! Or bring in some yummy carbs and goodies for everyone to chow down on.

August 10th – “Clean up your friends’ list on social media” Still friends with those annoying, popular girls from high school? Just unfollow them – you’ll feel less anxiety logging on without seeing all their posts about “joining their pyramid scheme”.

August 11th – “Wash your car.” There’s nothing better than a squeaky clean ride! Just cross one more thing off of your list.

August 12th – “Meditate ten minutes before coming into work” Get your mind focused and relax before the worries of work sink in.

August 13th – “Schedule a lunch date.”

August 14th – “Organize your desk – sanitize too!” You should be organizing and ridding your desk of germs, at least, once a month. Not only does this help you avoid illnesses, but it also reduces stress by not having to deal with a messy desk. Messy desks make for messy minds!

August 15th – “Go into the office early or stay late.” Think of all the work you can get done by spending a little more time in the office.

August 16th – “Organize your folders on your desktop.” Get rid of folders or documents you don’t need anymore to clear space up on your computer.

August 17th – “Buy yourself something nice – you deserve it!” Everyone deserves a little splurging every now and then.

August 18th – “Make a to-do list for the week.” Reach out to this partner on Monday, clean your bathroom on Tuesday, finish that project by Wednesday… Write down everything you want to get done within the week – personal and professional.

August 19th – “Ask three coworkers about their weekend.” And actually listen.

August 20th – “Learn something new.” Knowledge is power!

August 21st – “Read a career article.”

August 22nd – “Make your bed, you lazy bones!”  Navy Seal William H. McCraven, commander of the forces that led the raid to kill Osama bin Laden, told the 2014 University of Texas graduates, “If you want to change the world, start off by making your bed. If you make your bed every morning, you will have accomplished the first task of the day. It will give you a small sense of pride, and it will encourage you to do another task, and another, and another. And by the end of the day that one task completed will have turned into many tasks completed.”

August 23rd – “Introduce yourself to someone new.” The more friends the merrier!

August 24th – “Clean your home.”

August 25th – “Meal prep your lunches for the week.” Start your week off right with healthy lunches!

August 26th – “Turn off your cell phone today.” Don’t let the hundreds of notifications distract you from your work.

August 27th – “Get a full nights rest.” A whole eight hours of sleep? Unheard of! Well, not tonight…

August 28th – “Compliment five coworkers.” Compliments are nice to receive but even better to give. Tell someone how much you love their hair or their outfit! You could turn around someone’s awful day to somewhat bearable.

August 29th – “Help a coworker with one of their projects or responsibilities.” Help out some of your coworkers that are stressing over certain projects, they’ll appreciate it.

August 30th – “High-five 10 coworkers.” August is over, time to celebrate the coming of a brand new month.

August 31st –End the month doing three of your favorite things you did this past month from the list above.” You’re ending the month & starting the new month as productive as ever!

The Importance of Screening Candidates

Your employees are the heart of your medical center, which means that each person on your team must be a valuable and qualified asset. But, finding the right applicants is an incredibly time-consuming task that you may not have time to properly prioritize.

The best way to prevent the wrong candidates from ever settling into your workforce is to work with a healthcare recruiter that knows how to find and recommend the best candidates through applicant screening. During these preliminary phone calls, recruiters assess the capabilities and personality of each applicant to determine the strongest ones to recommend for an in-person interview. Here’s a peek at how this process works and the areas it will improve around your healthcare facility.

Employee Performance

By understanding an applicant’s experience, qualifications, and salary requirements, a staffing agency determines if he or she meets the initial requirements of the position. This is the most crucial step in the phone screening process, because it eliminates unqualified candidates from ever reaching a face-to-face interview at your facility. A staffing firm evaluates if an applicant is qualified by asking questions such as:

  • “Can you describe your educational background?”
  • “Can you describe your professional experience?”
  • “What active medical certifications or licenses do you currently have?”

Company Culture

During initial phone screenings, a staffing consultant also asks a mixture of open-ended questions and questions provided by your facility to understand if the candidate fits in with your company culture. Behavioral questions to determine the candidate’s workplace preferences determine whether he or she is compatible with the mission, vision, and values of your center. A staffing firm evaluates personality by asking questions such as:

  • “What type of leadership style do you respond best to?”
  • “Are you looking for long-term employment or short-term?”
  • “Are you interested in growth opportunities in your workplace?”
  • “Do you plan on furthering your education?”

Facility Operations

A staffing agency will properly screen applicants to alleviate the need for your human resource department or medical executives to scan resumes and conduct wasteful interviews with unqualified candidates. By referring this responsibility to an experienced healthcare recruiter, your employees can put more focus on their own operations, improve the functions of your healthcare facility, and effectively evaluate the recommended applicants during the final interview.

Employee Turnover

Because staffing firms only recommend qualified and personally relevant applicants to your facility, you are more likely to hire candidates that will excel in their positions and completely fulfill their short- or long-term requirements. And, when less employees are shuffling in and out of your facility, you’ll notice a decrease in costs that come with additional training, temporary hires, and job advertisements.

Experienced Healthcare Recruiters

Perfecting your healthcare facility starts with your next hire. Luckily, the HealthCare Support team can place the perfect professionals in your healthcare facility through employment verification, reference checks, education verification, and more. Thanks to our multi-step screening process, you can feel confident that each applicant we recommend is qualified to excel in his or her job duties and blend in with your existing team of medical professionals. To learn more, visit our website at www.HealthCareSupport.com.

Are You Engaged at Work?

This info graphic explains some great ways you can ensure you are remaining engaged at work. With 2/3 of the American working population disengaged we couldn’t help but share some tips!

statistics: CBS News

How to Increase Employee Retention

When one of your valued medical professionals gives their resignation notice, you may be confused as to what encouraged him or her to leave. But often times, there isn’t just one incident that decreases your employee retention, but a series of factors that need improvement.

After asking yourself what you could do to increase staff retention, ask your staff directly. Establish clear channels of communication, find out how to improve their satisfaction, and give them the tools to feel empowered and valued in their position.

Talkative Team Building

One of the best ways to encourage employees to start and continue working with your healthcare facility is to foster a professional community at work. In fact, 46% of active job applicants state that company culture is a “very important” factor that contributes to their job search.

Use team-building exercises to let your healthcare employees grow your company culture into one that fits every employee’s social style. You can take your staff to team-building sites, like obstacle courses and escape rooms, or bring the activities to your facility and research icebreakers and teamwork games that start conversations.

Clear Communication

Employees that don’t feel comfortable communicating with upper management are 16% less likely to stay with their current company, which means that communication must flow to and from employees. Encourage your medical professionals to start conversations by letting them know how. Send an email or company newsletter addressing communication and detailing the proper channels to use for their wants and needs.

Scrupulous Surveys

The proof is in the professionals. If you really want to know how you can improve your employee satisfaction, send out a company satisfaction survey to see which areas your facility excels or needs improvement. Up to 29% of employees would replace a high-paying job with a job that they enjoy, so it’s important to also use open-ended questions and understand what would make each employee feel more valued and content with their work.

Just as you ask employees for feedback, you should provide it to them. Evaluating employee performances lets them understand which areas they excel in and which areas they need improvement. This provides workplace goals that will keep your medical professionals engaged in their everyday operations and in their place of work.

Employee Education

Turns out, 86% of employees find learning opportunities to be an important part of any workplace. Of course, the candidates you hire must meet the essential qualifications for their job title, but continuing their education provides value while making employees feel valued. Offer digital, on-site, or remote training in areas that you feel employees need more improvement or general understanding. Depending on the level of importance to each employee, you can make certain training companywide or department specific.

Healthy Hiring

Hiring the right medical professional is a victory for any healthcare facility, but improper onboarding can determine how long your new hires will stick around. Companies that effectively prepare and integrate employees during the hiring process “improve new hire retention by 82%,” but you don’t have to optimize your onboarding alone.

Experienced Healthcare Staffing

Working with healthcare recruitment professionals can elevate the process that turns interviewees into employees. Having a thorough hiring process allows you to evaluate the long-term goals of each applicant, select the best candidates for your facility, and determine how to successfully integrate them into your team. To fortify your recruitment, consider hiring a healthcare staffing agency that knows how to properly place the right professionals in the right facilities.

At HealthCare Support, we offer a range of services that bring the best professional candidates to your facility and equip it with the tools to retain them. We offer onsite visits, team building events, continual coaching, and newsletters to keep your staff satisfied and keep your facility informed. For more information, contact us today at 888-219-6285.

Creating Career Independence this Independence Day

Independence Day is creeping up on us all this summer, which means we already have six months of 2019 under our belt… Crazy, right? This seems like a firecrackin’ time to do some self-reflecting on your career and your career independence. Career independence is the ability to be in charge of your own career, goals, and dreams. In honor of this beautiful day, the land of the free, and the home of the brave, here are ten tips to achieve career independence.

1. The first thing you can do to establish career independence is always to have your resume updated. An amazing opportunity can come up at the most random times and you want to make sure you’re prepared. You should also double-check that your LinkedIn profile matches with your resume and your profile picture is recent and professional.

2. Turn that television off! No Netflix, no Hulu, no Amazon Prime. Instead, read a book. There are so many benefits, such as, improving your memory, reducing stress, expanding your vocabulary, and improving your overall knowledge. And on the other end, watching television is bad for your brain and your health. If you don’t know where to start, grab a career book and read it! Reading career books can spark creativity and energy. It can also motivate you to try new things that could up your career game and can change your outlook on where you’re at in your professional life.

3. Write down all your career experiences – the good, the bad, and the ugly. Keeping them in a journal is a great way to learn from your experiences and it helps to see what you are doing well and what you can be doing better at. You are your own greatest critic, so let’s make it constructive criticism!

4. Being confident and comfortable with yourself is easier said than done, but it’s so important, especially in the professional world. Confidence is an attractive quality to have; even more so when you’re working a business deal or hiring someone new. We are attracted to the people who are enthusiastic about their skills and knowledge because we know they can handle whatever we throw at them without having to “hold their hand”. Lastly, think about it this way: if you don’t appreciate yourself, then why should others?

5. Don’t get confidence confused with your ego. In fact, leave your ego at the door. No one likes a boaster who thinks they are too good for everyone. It not only is annoying, but it’s hard to work alongside them.

6. If you ever get bored with your job, you have two choices and you need to decide for yourself what you’re going to do about it: quit your job and move on, or learn how to fall back in love with your job. For you to establish career independence, you must choose one. If you choose the latter, a couple of things to try are learning something new, taking more breaks throughout the day, starting a side hustle, or reflecting back on what it was like before you started the position – a little nostalgia can go a long way. However, if you’ve decided it’s time for a new job, allow yourself some time to apply for jobs and have interviews before you quit. That way you won’t be in financial trouble.

7. Keep your expertise up to date. If you have skills from a previous position that you aren’t using in your current role, take some online courses to refresh your mind. If you have any certifications or credentials, keep them up to date.

8. Knowledge is never-ending. There are always new things to learn and excel at. Take the time to do so by watching videos, reading articles and books, and taking online courses. Technology is changing every day so why not stay all caught up with the latest trends?!

9. Stop. Networking. Keep in touch with old coworkers by asking them out for coffee or lunch. Down the road, they could be the ones to assist you in getting your dream job. Also, stay connected with all your old and current coworkers by following them on LinkedIn, it’s a great tool to use when reconnecting!

10. Are you subscribed to any streaming services or monthly clubs that you don’t use anymore? Cancel them! According to an analysis by Waterstone Group, a management consulting firm for tech companies, the respondents spend more than $237.33 a month on subscription services. The respondents guessed they spend, on average, $111.61 a month. That’s a big gap! Clean up your expenses by canceling the ones you don’t use. Your bank account will thank you later!

                It will take some real reflecting on your professional life to achieve career independence, but there is no better time than the present, or on Independence Day! We hope your Fourth of July is filled with lots of yummy food, bangin’ fireworks, and fun!