Ways to Avoid Hospital Staffing Shortages During Cold & Flu Season

Hospitals and healthcare facilities are extremely busy during cold and flu season, and those organizations who fail to pre-plan for sick staff members often end up lacking workers to assist patients. As a result, not only are patients inconvenienced due to the shortages in care, but the organization’s reputation and revenue are also put at risk.

According to the National Institute for Occupational Safety and Health (NIOSH), employees in the United States miss nearly 17 million workdays from having the flu. With an estimated $7 billion being lost as a result of sick days and lost productivity, medical practices are pressured now more than ever to provide quick and efficient treatment.

While cold and flu season gives healthcare facilities extra patients to care for, it also causes staff deficiencies when workers become sick. Organizations can help lighten cold and flu seasonal shortages by cross-training staff to carry out different jobs when needed. Although this helps in certain situations, you need to have a plan set in place to help quickly cover their absence for times when employees become sick unexpectedly.

Teaming up with a medical staffing firm like HealthCare Support (HSS) will ensure that your organization will have access to continuous care when regular staff is unavailable. And, while we have lots of workers who can fill in on short notice, we encourage you to consider creating an existing partnership with us early in the season to establish which candidates can fill specific roles in case an emergency should arise. Also, by incorporating HSS candidates into more of a long-term staffing solution, you can help keep your employees from becoming too overwhelmed, and at the same time prevent staff burnout.

At HSS, we focus solely on healthcare, providing administrative to executive level professionals in both the clinical and non-clinical fields. For more information on how we can help your business avoid staff shortages, call us today at 888-219-6285.



The Cost of Bad Hiring in Healthcare

It’s no secret that hiring poorly can cost a business up to hundreds of thousands of dollars or more annually, which is why certain organizations put potential employees through such an extensive hiring process.

But even those companies who take their time hiring, instead of filling positions rapidly, still make the mistake of selecting bad hires each year.

To keep your company from making the same common hiring errors, it’s helpful to know what makes a bad hire and how much it costs a company both short-term and long-term each time a hiring mistake is made.   

Bad Hire

A bad hire is a person who negatively impacts an organization’s productivity and performance, retention rate, and company culture.  Some other features of bad hires include:

  • Being less productive
  • Having poor retention rates
  • Displaying poor performance
  • Making a great work culture unpleasant

The Cost of a Bad Hire

Due to numerous variables, it’s hard to estimate precisely how much a bad hire costs an organization.  However, when you factor in lost time and productivity along with the effect they have on other employees, a bad hire can cost a business anywhere from a few hundred dollars to somewhere in the millions.

Some of the things that go into the cost of replacing a bad hire include:

  • Recruitment advertising fees
  • Staff time
  • Replacement hires relocation and training fees
  • Delayed company goals
  • The loss of customers
  • Damaged employer brand
  • Lawsuit fees

How to Ensure You Hire the Right Employees

While it’s never a company’s intentions to make a bad hire, it still continues to happen. If your company has made multiple mistakes of hiring people who were not a good fit, then working with an experienced national niche recruitment firm can help.  A firm such as HealthCare Support (HSS), can help you identify, hire, and retain the right healthcare talent for your business.  We put our focus on placing top talent in the dynamic healthcare industry, which includes administrative to executive level professionals in the clinical and non-clinical healthcare field.  For more information on the employment solutions we offer, please call 1-888-219-6825.

Not All Medical Staffing Agencies Are the Same

Working in an industry such as healthcare requires staff to provide around-the-clock care for their patients. However, just like in every other industry, healthcare staff need time off as well, whether it be for medical or personal reasons.

Partnering with a medical staffing agency will allow you to fill the role in their absence while continuing the level of care your patients expect and deserve. But because not all medical staffing agencies are the same, how do you know which firm will best suit the needs of your unique facility?

Consider the following factors to ensure you partner with the right medical staffing agency next time you have a “temp to hire” emergency.

  • Look at their website as a first impression – The information on a company’s website is an excellent indicator of what the agency is all about. Read through the content on the site to better understand their mission statement and the information regarding their team and culture. You will get a good idea if the agency can provide your business with the best resources and most qualified talent.
  • Take the screening process seriously – After checking the website, call to set up a phone or in-person meeting to learn more about the agency’s screening and credentialing processes. This step is a significant one and shouldn’t be taken lightly, as your patients will be directly impacted based on who you choose to hire. If the agency you decide to work with doesn’t adequately screen their healthcare professionals, your business could be negatively affected.
  • Read through reviews and address any concerns – For an unbiased opinion, check out any reviews that are offered online regarding the agency you’re interested in working with. In addition to reading the information located in the testimonial section of the agency’s website, ask your network of partners if they have any experience with the staffing firm you want to hire.
  • Choose quality over quantity – Many healthcare facilities make the mistake of working with several staffing agencies at once, keeping multiple options open in the event an emergency should happen. While the strategy seems to make sense, it can cause inconsistency among patient care.

Partnering with a single staffing agency will allow you to establish clear, ongoing communication while building a healthy working relationship to ensure the quality and consistency of patient care. When the staffing agency becomes more familiar with your facility, they can better provide you with healthcare professionals who will best suit your patient’s needs.

Choosing a medical staffing agency may seem like a simple process, but choosing one that best fits your organization takes time, effort, and research. By carefully selecting which firm to hire, you can give the patients of your facility the quality care they deserve.

Recognized as the 11th largest allied healthcare staffing firm in the U.S. by Staffing Industry Analysts 2017, 2016, and 2015, you can trust us to be your employment partner! Call us today at 888-219-6285 for more information on the several flexible placement options we provide to help you reach your hiring goals.


Healthcare Technology Trends to Watch in 2018

In 2017, health-tech trends focused on finding solutions for patient empowerment through new payment structures, cost pressures, and system integration. Digital transformation is expected to overhaul the healthcare industry in 2018 by using personalized medicine and value-based care.

Precision Medicine

While there are standard practices for treatment plans based on your medical needs, not all patients have the same misspellings and will benefit from treatment in the same way. For example with cancer, misspellings or mutations in important genes force the cells to grow out of control, eventually spreading throughout the body.

As physicians progress through different therapies without knowledge on which will prove effective, valuable time is being lost. Precision medicine will help to deter unnecessary treatment, minimize detrimental drug events, and increase overall safety, ultimately helping the healthcare system to be more efficient.

Real-Time Monitoring

By using non-invasive monitoring, patient data is collected longitudinally across various time points. This is due to different sensors which track patient vital signs 24 hours a day, through wearable devices accomplished by blood and saliva monitoring techniques. Identifying correct treatments and tracking their impact as soon as possible helps open up opportunities to improve healthcare.

Real-Time Personalization

Treatment strategies for patients need to evolve due to the changing of treatment pressures and other reasons. Having the ability to monitor the impact of treatment on a disease creates the opportunity to learn why a treatment is not working and what new course of action should be taken.

Use of Big Data

The growth of Internet of Medical Things (IoMT), along with mobile and wearable devices, allows healthcare providers to access a patient’s medical reports from anywhere quickly. The data retrieved can then be used to identify health dangers and provide patients with lifesaving preventative treatment almost immediately.

Mobility and Cloud

Mobility and cloud access has improved the way patients and doctors interact. Most doctors use smartphones and medical apps on a regular basis. However, hospitals, insurance companies, and doctors offices are now storing medical records of the patient into the cloud. Mobile devices can now perform ECGs, DIY blood tests, and serve as a thermometer. Patients are also able to enter their checkup/health results which doctors can quickly access as well as retrieve their test results 24/7.

The rise of digital technology within the healthcare industry and the improvements in overall clinical care for patients are becoming more unified, and with that, are improving the way healthcare facilities function as a whole.

At HealthCare Support (HSS), we understand the continually changing recruiting and hiring challenges healthcare organizations face while trying to keep up with the demands of the always evolving healthcare industry. We’re here to help you by offering several placement options. For more information on the services we provide, call us today at 1-888-219-6285.

Improve Your Business by Working with a Healthcare Staffing Agency

Employers may reach out to a healthcare staffing agency when needing to find quality candidates to hire. What companies may not be aware of is that a healthcare staffing agency not only has the knowledge and expertise to recruit the right candidates, they can help improve a business by saving time and money. Check out some of the advantages to bringing a staffing agency on board with your company.

They’re Specialists in the Recruitment Process

Having years of experience in the hiring process allows staffing agencies to accurately identify the right talent quickly to provide employment solutions for all positions, whether temporary, contract or permanent.

You have Access to Amazing Talent

Companies that are smaller in size sometimes have a harder time employing directly. Many jobseekers will apply at larger, more well-known corporate establishments. Staffing agencies can help fill the gap with their access to a substantial talent network which in turn benefits their clients.

They’re Affordable

Hiring a staffing agency to assist with specific jobs and processes can be more affordable than an employer may think. Some cost saving solutions include:

  • Hiring efficient recruitment who understand recruiting and training equals time and money. Outsourcing the entire process to a professional speeds up the practice and minimizes downtime.
  • You won’t need to promote since a staffing agency has their own talent network and a budget used for recruitment. Your business can save money by skipping advertising costs.
  • Using the right staffing agency will get you the best results as they have the experience to meet your particular needs. Avoid hiring a general company who may work with jobseekers in all various fields. If you work in a specific environment such as healthcare, collaborate with an agency who offers many healthcare services that will meet your requirements.

We Focus Solely on Healthcare

At HealthCare Support (HSS), we are specialists in technology, networking, and social media with over 1,000,000 healthcare professionals in our proprietary database. Our proactive recruiting approach means a more rapid turnaround for your business. Once a candidate is hired, we offer coaching as well as customized retention programs. HSS understands the challenges healthcare organizations face when recruiting and hiring which is why we offer many placement options to help you obtain your hiring goals. Contact us today at 888-219-6285 for more information.

Why Choosing a Healthcare Career Is a Smart Move

Few industries are seeing a constant increase in available jobs the way the healthcare industry has been seeing over the past century. Once you get into healthcare, you will be able to gain the knowledge and experience needed in many different medical fields that will allow you to apply for job positions throughout the world. It’s called job security, and every employee wants it. Not only are healthcare jobs in demand, but you will receive plenty of opportunities and benefits all while helping others in need.

Healthcare Careers are in Demand

According to the Bureau of Labor Statistics, from 2014 to 2024, employment of healthcare occupations is projected to grow by 19 percent, adding around 2.3 million new jobs. This rate is above average for other professions due to a growth in the elderly population and because a number of individuals who have access to health insurance should increase as a result of the federal insurance reform. This means there will always be a demand for trained medical staff to meet the needs of the sick and elderly, giving you peace of mind when starting your career in the healthcare industry.

Benefits Galore

In addition to receiving competitive pay, working in healthcare gives you access to significant benefits such as health, dental, life, and vision insurance as well as paid vacation and sick time. Some employers even provide benefits to help you further your education and career.

The Opportunities are Endless

With cross-training opportunities available among numerous medical specialties, you will always have a chance to learn different positions, giving you the choice to work in a new field if you should ever decide.

Helping Others in Need

When deciding to work in healthcare, you not only earn the respect of your peers, but you are also given the opportunity to help others in need. Being a part of the medical community allows you to make a difference in people’s lives on a daily basis.

Helping others is rewarding, and when combined with the additional opportunities and benefits working in healthcare provides, you can easily see why choosing a career in this field would be a smart move.

Dedicated to Your Professional Journey

Whether you are looking for a clinical or non-clinical position, HealthCare Support (HSS) is focused on servicing their candidates throughout their professional journey. Join the HealthCare Support Talent Network today to help enhance your job search and application process.

5 Healthcare Industry Trends Happening in 2017

Following trends in the healthcare industry will help you better understand the political, medical, economical, and technological changes being used to support patient care and help cut operation costs.

The healthcare industry is continuing to become more stable and self-sufficient as the years go on. Inter-related industries such as banking, insurance, and healthcare vendors and suppliers will gain positive benefits from a lot of trends, but it’s the consumers who will benefit most from them. This is especially true when it comes to technology which will allow patients to easily lead better, healthier lives by use of their phones or tablets for online video consultations without ever leaving home.

  1. Medicare Access and CHIP Reauthorization Act (MACRA)

Payers and physicians believe MACRA will dramatically change the way providers will receive payments in America. Some concerns of MACRA include:

  • Providers not being aware of MACRA.
  • It’s challenging to extend the programs to rural and small practices.
  • The implementation of MACRA is difficult due to it being a 2400 page long comprehensive document.
  1. Affordable Care Act (ACA)

One of President Donald Trump’s top priorities is repealing and replacing Obamacare, although complete repeal of ACA may not be the best choice for many reasons such as not knowing:

  • What will happen to provisions such as being able to wave the pre-existing conditions clause?
  • Will children be covered under their parents insurance?
  • How many people will become insured or lose insurance?
  1. Costs

Medical cost growth is estimated to be 6.5% with prices continuing to be major drivers of healthcare costs according to PwC. An increase in the US economy is gaining greater inflation rates, affecting the labor-intensive health sector, increasing wages, and medical prices. Employers are looking at new cost containment strategies such as working with providers to help lower healthcare prices beyond increasing costs through high deductible plans.

  1. Biosimilars

Biosimilars are alternative drugs generated from living organisms, which can cause tiny differences each time batches of the medicine are made. Unlike generic drugs which are made by using the same formula to create a copy of another drug, the biological medicine people take may not be the same every time they take it. With drug prices continuing to rise, the adoption of biosimilars in the United States can open up the door for lower healthcare costs and better patient access.

  1. Empowerment with Wearable Technology

Often, patients are more likely to take over control of their health management when they are more aware of their conditions, allowing for better outcomes and lower cost of care. Combining a person’s data from a lifetime of medical records and putting their information into wearable devices by way of artificial intelligence (AI) as well as having experienced doctors and nurses, allows patients to receive information such as simple reminders, encouragement, or warnings over social media or through their smartphone apps.

Hurricanes: How the Healthcare Industry is helping

History has been made in the US after having two Atlantic category 4 storms make landfall in the same year according to The Weather Channel. As Texas was still addressing the destruction left behind from Hurricane Harvey in late August, Floridians began scrambling in the beginning of September to prepare for Hurricane Irma’s arrival. Just 16 days after Hurricane Harvey roared into Rockport Texas, Hurricane Irma made landfall in the Keys on the morning of September 10, 2017, continuing to destroy Florida into Monday morning, and then making its way to Georgia, South Carolina, and Alabama.

In Texas, at the George R. Brown Convention Center in Houston, the State Department of Health requested medical care be on-site with a 250-bed Federal Medical Station organized by the U.S. Department of Health and Human Services (HHS). Using its emPOWER tool, HHS was able to provide information to local public health officials regarding the needs of people who rely upon electricity dependent medical equipment ranging from electric wheelchairs to dialysis machines. HHS was also committed to supporting state and local agencies in meeting healthcare needs preceding the storm by evacuating hospital patients to facilities away from impacted areas.

According to CNBC, healthcare companies are also assisting with Hurricane Harvey relief efforts by donating money to various organizations to help those who were affected by the storm. Nashville-based HCA Healthcare, one of the nation’s leading providers of healthcare services, announced their $1 million donation to the American Red Cross and will match employee’s donations to the company’s employee assistance nonprofit organization, the HCA Hope Fund, up to $1 million. Aetna Inc., a diversified healthcare benefits company said they would contribute $100,000 to the American Red Cross, $100,000 to the Community Foundation of Greater Houston, and $50,000 to Team Rubicon.

Nurse.org reported that hospitals in the Florida mainland would not be evacuated and hospital staff would remain at the facility, working alpha and bravo shifts during the storm. The alpha team works throughout the storm until the bravo team relieves them once the storm passes. Often, healthcare staff are forced to stay at the facilities they are working because the relief shift cannot make it due to dangerous conditions outside. It isn’t uncommon for staff to sleep on floors and lobby couches and eat while standing up, but they make do with what they have because their first priority is always their patients.

McKesson Corporation, a well-known distributor of medications and medical surgical supplies, made sure they were prepared before, during, and after Hurricane Irma to meet customer and first responder needs. Because of their relationship with pharmacies, clinics, hospitals, nursing homes, and doctors, McKesson is exceptionally qualified to quickly meet the needs of healthcare organizations and first-responders during natural disasters.

HealthCare Support (HSS) is also doing their part by fundraising for AmeriCares, a non-profit disaster relief and global health organization that provides immediate response to emergency medical needs for people in the United States and around the world.  In two weeks HSS employees pulled together $1,515 for the charity.  The money will be used to provide medical care and medicine to those who were affected most by Hurricane Irma and Maria in Puerto Rico, Haiti, the Virgin Islands, Dominica, Barbuda, and many others. For every $10 donation Americares is able to provide $200 in aid.

From medical staff taking care of patients in hospitals to companies taking supportive actions such as waiving preauthorization for new and existing medical pharmacy treatments and allowing early prescription refills, healthcare staff are making sure to do what they can to help prepare for hurricanes and assist those that have been affected by the storms.

Tips for Partnering with HSS to Hire the Right Healthcare Candidate for the Job

Hiring employees can be a challenging process. It’s important to make sure the potential employee will suit your organization’s culture and team, as well as offer the skills and qualifications needed to excel in the position. Here are some tips to making sure you hire the right healthcare candidate for your business.

Accurate job descriptions matter. Providing an effective job description for the position is the first step in helping you hire the right healthcare candidate for your company. Properly identify behaviors, skills, and qualities the role requires, ensuring these assets will add value to the position. Develop a clear hiring standard based on those specific factors and remember to keep job descriptions updated if the position changes or develops.

Work as a team. Set up a meeting with the key employees who will be involved in the hiring process. Individuals with in-depth knowledge of the job and what the role requires are often better at evaluating how candidates will prosper in the position. Make sure to involve them in your recruiting strategy. Once you plan your strategy, execution begins.

Master your phone-screening skills. After reviewing a candidate’s resume, conduct a phone screen to help eliminate candidates that may not be right for the position. You can also allow your consultant at HSS to conduct a phone screen. If the candidate sounds perfect don’t hesitate to offer the job. Great candidates go quickly.

For phone screens ask open-ended questions to gather as much information as possible, making sure to include behavioral interview questions such as “Tell me about a time where you had a conflict with another employee.” Phone screens save time by allowing employers to determine if certain criteria are in agreement with the organization such as:

  • Experience
  • Scheduling
  • Qualifications
  • Workplace preferences
  • Salary requirements

Follow a standard recruitment process for Interviews. To draw fair comparisons from applicants, ask the same interview questions to help establish a consistent and successful hiring path. Have a checklist to help you systematize your employee hiring process by allowing you to keep track of your recruiting efforts.

Extend your job offer. If all the information collected during the interview process makes sense for your business, you can extend your job offer to the candidate. Remember that the key to any successful employment offer is to view it as a process that begins from the moment you interact with a potential candidate and ends when all screenings are completed and they begin the assignment.

Once your new hire gets started, remember to do your best familiarizing them with your business. Helping the new employee will ensure their success within your organization. At HealthCare Support (HSS), we know how challenging the recruiting and hiring process can be within your healthcare organization. As a result, we consider ourselves the matchmakers of the staffing world. Our hiring process focuses on putting candidates in the right job. Contact us at 888-219-6285 to let HSS help you meet your recruitment goals.

How to Keep Your Employees Motivated

When you have the perfect team of professionals on your side, you as an employer will want to do everything you can to keep them happy and motivated to work for you. But what tactics are best to help keep your employees working hard without them taking advantage of your kindness?

Be Supportive. The best way to help employees strive for the best is to promote it. Support any new ideas they may have and be open to suggestions that may help your operation run more smoothly. Listen to what they have to say, and always keep things interesting around the office, so it doesn’t become monotonous. Encouraging friendly competition, rewarding accomplishments, and acknowledging personal achievements will ensure that your employees will be working towards the best version of their work-selves they can be.

Be A Boss They Want to Work For. If you can prove to your employees that you are a leader worth following, their work performance will skyrocket. This can be achieved by setting your expectations upfront and being clear with each employee. Set an example to your underlings to show them how they should act. Let them know that the job you have is attainable for them with a lot of hard work and motivation.

Foster Creativity. To do this, you may need to create a lax work environment. If you can, allow your employees’ pets to come to work with them. Or try something new in the office like starting lunch-time traditions or playing games during break. Building a work environment that fosters creativity will help your employees bring new ideas to the table, giving you the chance to give them proper recognition which will further motivate them.

Hire Motivated Employees

The best way to ensure you’ll have motivated employees is to hire them. This is particularly important (and often difficult) in the healthcare field. To guarantee you hire employees who are not only motivated but fit the specifics of the position you are trying to fill, partner with the experts at HealthCare Support. To learn more about the services we can offer you, please visit our website at https://www.healthcaresupport.com/our-specialties/.