Direct Marketing/Sales Rep

In a direct marketing role, your job will be to promote products, services, and brands to potential and existing customers. Using promotional marketing campaigns and strategies will help you increase sales by raising the profile of your business.

To help attract consumers, you may use methods such as:

  • HTML email
  • Traditional mailers
  • Free gifts
  • POS
  • Competitions
  • Money off vouchers

To reach your target audiences, you will need to continuously find new ways through things like in-store displays, special events, direct mailings, and advertising. Common tasks include discussing products and services when meeting with clients, discovering marketing ideas, and making sure campaigns run smoothly while keeping projects on budget.

Qualifications

If you’re interested in pursuing a career in direct marketing, you should have:

  • Excellent spoken and written communications skills
  • Problem-solving skills
  • Organizational skills and attention to detail
  • The ability to meet deadlines while working under pressure
  • The ability to work well with a team
  • The confidence needed to “sell” your ideas
  • Cost awareness and an overall sense of good business

Education and Experience

Experience can help give you an advantage especially if you have previously worked in a promotional sales, marketing, or customer services role. Direct marketing is an extremely competitive field to join, so some employers may require you to have a degree.

Apply Today

If you have the qualities to be a direct marketing/sales rep, partner with the experts at HealthCare Support (HSS). We will work hard to get you placed in the perfect job by partnering you with the best in the healthcare business. Our goal is to find you the ideal career match. Contact HSS today to get started.

Patient Account Specialist

As a patient account specialist, you are responsible for the daily process and submission of durable medical equipment claims. You will work directly with physicians, medical professionals, and patients in a clinical setting.

Duties

  • Process durable medical equipment (DME) orders
  • Compare claims against signed invoice charge tickets
  • Verify insurance coverage/pre authorization
  • Process physicians orders
  • Resolve account related issues
  • Take payments for patients over the phone

Qualifications

  • Excellent written and verbal communication skills
  • Attention to detail
  • Ability to organize multiple projects and assignments at once
  • Establish and maintain effective working relationships with patients, physicians, and staff
  • Knowledge of anatomy, physiology, medical terminology, insurance claims and benefits

Education and Experience

  • High school diploma or GED required
  • (1) year of medical insurance billing experience
  • Must have professional phone skills; call center experience is a plus

If you are someone who learns quickly, works well in a fast paced environment, and has excellent customer service skills, working as a patient account specialist could be the perfect position for you. For more information on this job or ones like it, contact the professionals today at HealthCare Support by calling 888-219-6285.

Customer Service Representative

As a durable medical equipment (DME) customer service representative, you will enter new referrals and update all existing patient information which includes demographics, insurance, and benefit information. You will be responsible for selecting proper equipment, completing work orders, and creating delivery tickets to secure required information and provide quality service.

Job Duties

  • In charge of receiving and processing telephone and fax requests from patients and referral sources to provide DME
  • Responsible for entering orders accurately and efficiently
  • Answer high volume calls using a multi-line phone system
  • Verify insurance and update patient files
  • Provide instructions on how to use the equipment

Qualifications

  • Excellent spoken and written communication skills
  • Willing to work as team
  • High level of attention to detail
  • Must have knowledge and understanding of insurance eligibility
  • Excellent customer service skills
  • Proficient computer skills

Education and Experience

  • High school diploma or GED required
  • (1) year or more of DME CSR experience
  • Insurance verification experience
  • Knowledge and experience regarding Medicare regulations involving the coordination and ordering of DME or HME is preferred but not required

If you have experience working in a fast paced, competitive environment and communicate clearly in a professional manner, apply today to become a customer service representative. For more information call HealthCare Support at 888-219-6285.

Data Entry Representative

The primary purpose of this position is to enter data from different documents into the computer system for purposes such as storage, processing, and data management. A data entry representative will need to focus on things such as speed, accuracy, and attention to detail. You will be responsible for duties related to enrolling, dis-enrolling, and maintaining membership records.

Job Duties and Responsibilities

  • Prepares, gathers, and arranges data to be entered in to the computer
  • Checks documents for accuracy
  • Addresses and makes necessary corrections to files as needed
  • Scans documents into databases
  • Maintains agendas of records for activities and tasks
  • Transcribes information into electronic format as required
  • Keeps sensitive customer and company information confidential

Education and Qualifications

  • High school diploma
  • 1+ years of data management experience
  • Healthcare experience strongly preferred

Apply Today

Candidates interested in this position will need to have strong critical thinking skills, as you will be entering enrollment data and will need to make corrections to files when necessary. If a data entry representative role seems right for you, let us connect you with one of our professional recruiting consultants at HealthCare Support Staffing (HSS) to help get you placed in one of the many healthcare facilities throughout the United States. HSS can assure talented healthcare professionals will receive fast access to excellent career opportunities.

Authorizations Specialist

The person in this position monitors incoming patient orders and gathers information needed to complete the pre-authorization and scheduling of an order. You will evaluate portions to be paid by the customer as well as perform all insurance related assignments as instructed. You must complete functions of this role in a timely and accurate manor, as a patient’s treatment and satisfaction, as well as the collection of account balances, are impacted.

Job Duties and Responsibilities

  • Handles the verification of insurance benefits for customers
  • Notifies customers of deductibles and co-insurance due
  • Contacts primary care physicians in regards to referrals
  • Regularly calls insurance companies to follow up
  • Explores other payment options with customer when needed
  • Keeps sensitive customer and company information confidential
  • Contacts customer when needing to obtain information

Education and Qualifications

  • High school diploma
  • 1+ years of insurance verification
  • Familiar with medical terminology
  • Professional telephone courtesy

We’re here to Help

If you have important qualities such as integrity, strong interpersonal, organizational, and writing skills, you could be a perfect candidate for an authorizations specialist role. At HealthCare Support Staffing (HSS), we partner you with a recruiting specialist that gets to know you and your career goals. From there, HSS matches your talents to compatible job opportunities. Use our website to search open jobs and sign up for emails containing job alerts. No matter what your career goal is, HSS is here to help.

Medical Records Clerk

This position includes duties such as compiling, verifying and filing medical records. You will review patient data and complete audits. Attention to detail is critical as the audits reflect regulatory compliance.

Job Duties and Responsibilities

  • Reviews medical records for accuracy
  • Generates invoices for insurance companies and patients
  • Handles forms of payment and enters in to accounting software
  • Ensures compliance with medical billing protocol
  • Timely processing and distribution of documented reports
  • Mails, faxes, and files physicians documentation

Education and Qualifications

  • High school diploma
  • Medical record background in managed care or hospital
  • Familiar with medical terminology
  • Strong analytical skills
  • One year of clerical or secretarial experience

Let Us Connect You

Medical record clerks help serve and protect the hospital community by following professional standards, federal, state, and local requirements as well as policies and procedures of hospitals. If you are looking for a medical records clerk position, let HealthCare Support Staffing (HSS) connect you with open positions in some of the largest and most prestigious healthcare facilities. At HSS, we are have dedicated ourselves to finding you the perfect career match. To help you enhance your job search and application process, or to stay connected, join our talent network today!

Collector

A collector has experience with state and federal regulations in managing and monitoring accounts to ensure compliance. They specialize in handling all matters of debt, and they focus on the collection of bills to be paid for medical services received such as hospitalizations, surgeries, and routine checkups.

Responsibilities:

  • Billing patients for medical services
  • Follow-up with insurance companies in a timely manner to collect payments for claims
  • Document all efforts of the collections process
  • Resolve insurance or patient issues regarding incorrect billing

Qualifications:

  • High school diploma or GED required
  • 1+ year healthcare billing preferred
  • Organized and detail-oriented
  • Excellent multitasking skills
  • Strong computer skills
  • Ability and knowledge in excel and navigating multiple billing systems

Clinical Pharmacist Liaison

A clinical pharmacist liaison is responsible for assisting and supporting the Director of Pharmacy with strategic planning, utilization management, and development of pharmacy initiatives related to pharmacoeconomics. A clinical pharmacist liaison also works with physicians and other members of health care regarding treatment regimens, as well as serves as an authenticated information source on drugs and their application in therapy.

Responsibilities of a clinical pharmacist liaison include:

  • Direct and indirect patient care
  • Formulary management
  • Staff education
  • Cost containment
  • Research and drug product development
  • All phases of clinical trials research

Many clinical pharmacist liaisons obtain postgraduate degrees to meet the scientific duties and technical demands required in the pharmaceutical industry. Pharmacists can combine their scientific background with their interest in clinical work by serving as liaisons. A variety of health care professionals educate clinical pharmacist liaisons on the uses, merits, and scientific data related to the production of their firms. After receiving administrative and management skills, experienced clinical pharmacist liaisons often hold executive positions or become supervisors within the pharmaceutical industry.

Insurance Verification Representative

An insurance verification representative works to ensure a patient’s healthcare benefits are covered by required procedures. Coverage is verified with a patient’s insurance company and information regarding their benefits are explained to the individual. Insurance verification representatives are important to the healthcare team because they help get medical procedures for patients in need. They also help the patient understand why some procedures are covered, while others are not.

Responsibilities:

  • Verifying patient insurance coverage
  • Accurately entering data
  • Updating patient information
  • Arranging payment for services not covered under insurance
  • Discussing different financing options to fit patients budgets
  • Light administrative duties

Qualifications:

  • High school diploma or GED required
  • 1+ year healthcare billing preferred
  • Experience working with insurance companies
  • Extensive knowledge of different types of coverage and policies
  • Excellent multitasking skills
  • Organized and detail-oriented
  • Maintain accurate patient insurance records
  • Working knowledge of medical terminology

Pharmacy Collector

A collector has experience with state and federal regulations in managing and monitoring accounts to ensure compliance. They specialize in handling all matters of debt, and they focus on the collection of bills to be paid for medical services received such as hospitalizations, surgeries, and routine checkups.

Responsibilities:

  • Billing patients for medical services
  • Follow-up with insurance companies in a timely manner to collect payments for claims
  • Document all efforts of the collections process
  • Resolve insurance or patient issues regarding incorrect billing

Qualifications:

  • High school diploma or GED required
  • 1+ year healthcare billing preferred
  • Organized and detail-oriented
  • Excellent multitasking skills
  • Strong computer skills
  • Ability and knowledge in excel and navigating multiple billing systems