A Phlebotomist in the healthcare field enjoys a rewarding experience day in and day out. Phlebotomists handle everything related to the collection of blood in a clinical setting. Read on to learn more about the responsibilities and prerequisites associated with a career as a phlebotomist with Healthcare Support:

What Does a Phlebotomist Do?

A professional phlebotomist has a variety of different responsibilities to support the diagnostic and research pursuits of the clinic, including:

  • Organize appointments and patients for blood draws
  • Prepare blood containers with proper labels
  • Educate patients about the process of blood transfusion
  • Carry out blood draws through the process of venipuncture
  • Carry out blood tests by pricking the patient’s finger, or in the case of infants, their heel
  • Assist patients who may have negative reactions, whether mental or physical, to having a blood draw or transfusion
  • Carry out orders from physicians regarding which tests to prepare blood samples for
  • Identify, label, and track samples
  • Inventory, clean, and oversee proper disposal of blood draw supplies like sharps and sanitary equipment

Training and Experience

Training, education, and experience needed to become a professional phlebotomist vary based on the employer in question. For more post positions, no clinical experience is necessary.

The education requirements involve a non-degree diploma or certification from an accredited program. Further certification with several healthcare certification groups are also considered under requirements in some cases:

  • National Center for Competency Testing (NCCT)
  • National Healthcareer Association (NHA)
  • American Society for Clinical Pathology (ASCP)
  • American Medical Technologists (AMT)

Preferred experience includes one or more years of experience in training or independent experience with the duties expected of a professional phlebotomist.

Career Outlook

The average annual salary for a professional phlebotomist is around $32,000 a year, and the career market for the position is expected to grow in the foreseeable future.

Healthcare Support can offer a competitive pay and benefits package to applicants.

Patient Care Coordinator

Are you an experienced and dedicated Patient Care Coordinator seeking a professional home to practice your skills? Advance your career and job satisfaction by joining a rapidly growing company through this available position.

Duties and Responsibilities

Patient Care Coordinators are instrumental in helping patients receive great care with the attention and follow-up they need for optimal healthcare experiences. This requires a flexible attitude, quick thinking and a caring disposition. Duties may vary from day-to-day and week-to-week, but can involve the following tasks and responsibilities:

  • Manage patient care
  • Patient screening
  • Scheduling
  • Manage patient placement
  • Communicate with nurses and physicians
  • Meet with patients and family members to inform and educate
  • Handle inbound calls and answer patient questions
  • Connect with new patients via phone and email
  • Coordinate with insurance carriers
  • Process pharmacy orders and respond to inquiries and issues regarding said orders
  • Review medication inventory
  • Communicate with patients to determine and confirm their supply needs
  • Arrange and coordinate provision of special equipment or therapy for at-home care
  • Work with Human Resources
  • Maintain files
  • Patient case management tasks
  • Provide referrals for continuing care
  • Locate and provide community resources to patients and their family members
  • Assist the care team with goal setting
  • May need to offer assistance in locating funding options to patients for procedures/treatment
  • Help with data collection
  • Maintain patient confidentiality
  • Related duties as needed

Experience and Education Required

  • Associate’s Degree in healthcare administration or related area of study required, Bachelor’s Degree preferred
  • Strong communication skills
  • Compassionate nature
  • Above average critical thinking skills
  • One year or more working in a healthcare environment
  • Experience with basic computer programs, such as MS Office
  • Customer service experience in a medical setting, preferred
  • Candidates with knowledge of / familiarity with outpatient therapy services, specialty pharmacies and medical supply companies desired
  • Registered Nurses meet educational qualifications

Advantages of this Opportunity

  • Competitive salary based on experience and education
  • Team spirit and a positive work environment
  • Benefits offered

Interested in being Considered for this Patient Care Coordinator Position?

If you believe you may be a good fit for this position, please click APPLY below to complete an application for immediate consideration.

Pharmacy Coordinator

As a pharmacy coordinator, you are responsible for managing your staff and overseeing processes that ensure a positive patient outcome with minimal overhead and risk. Essentially, you are responsible for the day-to-day workings of your pharmacy. Pharmacy coordinators manage all of these things by working directly with staff, which includes both pharmacists and a pharmacy manager or pharmacy director.

Your job as a pharmacy coordinator includes providing pharmaceutical care, training and incorporating new personnel, taking care of scheduling, ensuring good customer service, helping to maintain compliance standards within the pharmacy, speak with physicians about patient medications, implement organizational procedures, keep staff pharmacists educated, and find areas where processes and programs can be improved. This may sound like a lot, but that’s what it takes to keep a pharmacy up and running.

Being a pharmacy coordinator requires certain skills. You must have strong communication skills to work with staff, as well as excellent analytical skills so you can analyze and improve upon organizational and operational procedures.

To work as a pharmacy coordinator in most cases, you will need to have a high school diploma or equivalent, a degree or certification as a pharmacy technician, and some amount of experience managing pharmacy operations. Depending on the pharmacy you’re applying at, you may be required to have some other type of pharmacy degree to become a pharmacy coordinator. This may include graduating from an Accreditation Council for Pharmacy Education school or a pharmacy college. You will also be required to have a license in the state in which you are working as a pharmacy coordinator, and a Doctor of Pharmacy (or PharmD) degree is usually preferred by most pharmacies.

Administrative Assistant

An administrative assistant is responsible for performing a variety of administrative and clerical tasks. Duties include supporting managers and employees by assisting them with daily office needs and maintaining the organization’s general administrative activities.

To be successful in this position, an administrative assistant will:

  • Answer and direct telephone calls
  • Organize and schedule appointments
  • Make travel and meeting arrangements
  • Prepare reports and maintain appropriate filing systems
  • Act as the initial point of contact for internal and external clients
  • Provide information by answering questions and requests
  • Work well in a team-oriented environment

Qualifications and Education

  • High school diploma required
  • Previous experience as an administrative assistant
  • Knowledge of office management systems and procedures
  • Familiarity with operating office equipment such as printers and fax machines
  • Skilled in using Microsoft Office, Excel, and PowerPoint
  • Attention to detail
  • Strong organizational skills with the ability to multi-task

As an administrative assistant, you will be working closely with people, so professionalism is a must when assisting clients and employees, whether on the telephone or in person.

Accounts Receivable Clerk

A non-clinical accounts receivable clerk is responsible for completing financial, administrative, and clerical services. Duties include ensuring daily operations are being performed accurately and efficiently, processing and monitoring incoming payments correctly, and verifying and posting receipts to secure revenue.

To be successful in this position, a non-clinical accounts receivable clerk will:

  • Process accounting receivables and incoming payments according to proper financial policies and procedures
  • Record cash, checks, and credit card statements to ensure customer payments are adequately posted
  • Prepare bills receivable, invoices, and bank deposits
  • Verify and enter transactions from lock box and local deposits to post revenue
  • Follow pending deductions procedures by resolving deductions that are invalid or unauthorized
  • Resolve collections by reviewing customer payment plans, payment history, lines of credit, and communicating with the collections department
  • Help protect the organization’s value by keeping information secure and confidential

Qualifications and Education

  • High school diploma required
  • BS degree in finance, accounting, or business administration preferred
  • At least 2+ years previous work experience as accounts receivable clerk
  • Ability to examine documents for accuracy and completeness
  • Strong attention to detail
  • Proficient in English
  • Solid data entry skills
  • Experience in operating spreadsheets and accounting software (JDE or other full-scale ER software

Item Entry Clerk

The pharmacy item entry clerk works in all areas of prescription processing and fulfillment and helps support the pharmacist by entering prescriptions into the system, maintaining accurate customer records, verifying insurance benefits, and filling, receiving, and shipping orders.

Job Duties and Responsibilities

  • Operates cash register and processes payment for purchase
  • Prepares and packages finished products
  • Counts stock and enters data into computer to maintain inventory records
  • Performs register opening, closing, deposit procedures
  • Maintains cleanliness, security, and organization of shipping and receiving area
  • Checks in all delivered items to ensure merchandise type and count match
  • Monitors all damaged or expired merchandise
  • Follows proper pharmacy safety and security procedures and processes
  • Reports all customer complaints to the pharmacist
  • Works closely with pharmacy management and staff
  • Interacts with patients, doctors, office staff, vendors, etc.

Education and Qualifications

  • High School diploma or GED
  • Good computer, communication, and math skills
  • Accuracy and attention to detail
  • Ability to work under pressure to prioritize and manage workload
  • Must be able to interact cohesively with colleagues in a team environment
  • Excellent customer relations skills
  • Must preserve confidentiality of patient information

Case Manager

The case manager acts as a liaison between patients, payers, and the healthcare team to support the revenue cycle and help close the gap between a healthcare’s finance and clinical departments.

Job Duties and Responsibilities

  • Develops, plans, organizes, and implements business strategies
  • Bills customers and processes payments
  • Works to minimize debt and improve cash flow
  • Manages overall health of the company’s receivables
  • Oversees all operations with a focus on billing department functions
  • Tracks and monitors key performance metrics and targets
  • Initiates processes to provide regular communication with team members
  • Interviews, selects, hires, and trains team members

Education and Qualifications

  • HS Diploma or GED
  • Bachelor’s degree in healthcare administration
  • 5+ years of revenue cycle experience
  • 3+ years of supervisory or management level experience
  • Strong knowledge of insurance companies
  • Some experience with DME billing
  • Knowledge of cash receipts, reconciliation, and remittance posting

Data Entry Specialist

A data entry specialist enters information into a computer database for adequate record keeping. Data entry specialists must be able to type quickly and accurately and possess strong attention to detail.

Job Duties and Responsibilities

  • Enters patient information into the computer system in an accurate and timely manner
  • Prepares various reports as requested by management
  • Communicates effectively with staff
  • Keeps records of payments, co-pays, prior-authorizations, etc.
  • Evaluates and processes expense reports
  • Maintains accurate and thorough vendor records
  • Analyses data for errors
  • Reports problems found with data

Education and Qualifications

  • High School diploma or GED
  • 3+ years of data entry experience
  • Maintain confidentiality regarding financial matters
  • Excellent organizational skills
  • Strong verbal, written, and typing skills
  • Proficient in MS Office (Word, Outlook, and Excel)
  • Must be personable, professional, and polished
  • Ability to work in a high-paced, high-volume data entry environment

Patient Financial Counselor

Patient financial counselor’s (PFC) advises patients and other parties of their financial obligations by compassionately working with them and their families to address questions and concerns they have regarding insurance coverage and related charges. The PFC typically works in a hospital, dental office, medical practice, or other private practice.

Job Duties and Responsibilities

  • Monitor and collect all financial balances owed by patients during the course of treatment
  • Review the patient’s services for diagnoses and correct insurance coverage
  • Examine all payment/financial options
  • Answer all patient’s questions and concerns
  • Arrange installment plans that meet the healthcare facilities policies
  • Work with patients and their families to bring delinquent accounts current

Education and Qualifications

  • High school diploma or GED equivalent
  • 2+ years in a healthcare field
  • Must have experience explaining treatment costs, insurance coverage, and patient financial responsibility
  • Must be knowledgeable about insurance requirements, medical terminology, and coding
  • Computer literate
  • Excellent written and phone skills
  • Strong customer service skills


Remote Coding Specialist

Medical coding involves assigning special codes to medical diagnoses and services. While many healthcare facilities hire medical coders to work in offices, some choose to outsource the work to remote coding specialists. These specialists perform their duties, oftentimes, around their schedule and from the comfort of their own homes.

Job Duties and Responsibilities

  • Receive medical charts and records that need to be coded from various healthcare facilities
  • Determine and assign the most appropriate and accurate codes
  • Keep in constant communication with insurance companies for billing purposes
  • Work on several different accounts from numerous healthcare facilities
  • Must be able to complete many deadlines at different times
  • Maintain patient confidentiality and information security

Education and Experience

  • High school diploma or GED equivalent
  • Associates degree
  • 2+ years of medical coding experience
  • Must maintain accurate, organized records
  • Proficient in medical coding software
  • Effective communication skills are a must
  • Strong attention to detail