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Manager of Clinical Operations

The Manager of Clinical Operations is responsible for supporting daily activities of their team members in order to ensure all projects are completed on time, in budget, and in compliance with all standards. The Manager manages a team comprised of various roles, and serves as an important knowledge resource in their department.

Job Duties and Responsibilities

  • Responsible for selecting, training, and developing a team comprised of CTAs, CRAs, or a mixture of roles
  • In charge of staff time management, time off, and salary reviews
  • Promotes quality and performance standards for clinical trial administration and works to ensure they are documented and understood by the entire team
  • Works to ensure that billing rates are maintained and appropriate levels
  • Acts as a liaison with other managers in order to assess staff allocation and identify team members available for potential studies
  • Maintains staff allocation database
  • Perform other duties as required

Education and Qualifications

  • A Bachelor’s of Science or Bachelors of Arts degree in biomedical or a related field is required, or a nursing qualification
  • Management experience with multi-center studies, including international studies
  • Strong understanding of the principles of project management
  • The ability to maintain employee confidentiality during interactions with staff
  • Solid computer skills with a working knowledge of Windows and Microsoft Office
  • Good oral and written communication skills, be able to communicate effectively in English
  • Experience in utilizing a clinical trial management system