Patient Care Coordinator
Are you an experienced and dedicated Patient Care Coordinator seeking a professional home to practice your skills? Advance your career and job satisfaction by joining a rapidly growing company through this available position.
Duties and Responsibilities
Patient Care Coordinators are instrumental in helping patients receive great care with the attention and follow-up they need for optimal healthcare experiences. This requires a flexible attitude, quick thinking and a caring disposition. Duties may vary from day-to-day and week-to-week, but can involve the following tasks and responsibilities:
- Manage patient care
- Patient screening
- Scheduling
- Manage patient placement
- Communicate with nurses and physicians
- Meet with patients and family members to inform and educate
- Handle inbound calls and answer patient questions
- Connect with new patients via phone and email
- Coordinate with insurance carriers
- Process pharmacy orders and respond to inquiries and issues regarding said orders
- Review medication inventory
- Communicate with patients to determine and confirm their supply needs
- Arrange and coordinate provision of special equipment or therapy for at-home care
- Work with Human Resources
- Maintain files
- Patient case management tasks
- Provide referrals for continuing care
- Locate and provide community resources to patients and their family members
- Assist the care team with goal setting
- May need to offer assistance in locating funding options to patients for procedures/treatment
- Help with data collection
- Maintain patient confidentiality
- Related duties as needed
Experience and Education Required
- Associate’s Degree in healthcare administration or related area of study required, Bachelor’s Degree preferred
- Strong communication skills
- Compassionate nature
- Above average critical thinking skills
- One year or more working in a healthcare environment
- Experience with basic computer programs, such as MS Office
- Customer service experience in a medical setting, preferred
- Candidates with knowledge of / familiarity with outpatient therapy services, specialty pharmacies and medical supply companies desired
- Registered Nurses meet educational qualifications
Advantages of this Opportunity
- Competitive salary based on experience and education
- Team spirit and a positive work environment
- Benefits offered
Interested in being Considered for this Patient Care Coordinator Position?
If you believe you may be a good fit for this position, please click APPLY below to complete an application for immediate consideration.