Quality Improvement Specialist

A quality improvement specialist works to maintain working levels of quality assurance (QA) and improve QA in specific areas of a healthcare facility. This means quality improvement specialists serve an important role regulating company-wide compliance and evaluating the performance of current facility programs. If a quality improvement specialist uncovers inconsistencies or flaws in a process or program, they are responsible for reporting their findings and assisting with the creation of a corrective plan of action. 

Job Responsibilities

• Review quality programs regularly
• Use quality improvement tools 
• Organize QA documents and records 
• Measure and analyze performance metrics 
• Partner cross-functionally to improve QA in all departments 
• Maintain state and federal record compliance 
• Collect data and compile QA reports 
• Assist with the development of new quality programs 

Qualifications and Skills 

• High school diploma, GED, or equivalent experience 
• Bachelor’s degree in a related field 
• 2+ years of experience in a quality improvement role   
• Proficiency with word processing software