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Our Team & Culture

Our people are what make HealthCare Support an exceptional place to work. We are all tied together with the same purpose, “Shaping futures for individuals and their families”. While we positively impact the careers and success of others we also work hard to beat the status quo and reach both individual and team goals. We believe the root of our success comes from the time we invest in training and resources. At HSS, the potential for growth is limitless, with the vast majority of our promotions coming from within. Goals are rewarded with incentives such as company vehicles, vacations and team building activities. With our friendly and competitive team each day is unique and rewarding.

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Our People Our Leaders Join Our Team

Our Leaders

Christopher Abel
President
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Chris Abel joined HealthCare Support in August 2017 as the Chief Financial Officer, working with the team to lead the organization to continued financial growth. He was promoted to President in July 2021. Prior to joining HSS, Chris served as CFO for a Florida based group of technical colleges and institutes. Chris began his career with KPMG and has served in leadership roles in the entertainment, hospitality, and education industries. Chris grew up in Orlando and earned his Bachelor’s and Master’s Degrees in Accounting from the University of Florida. Outside of work, Chris enjoys spending time with his wife and their dog, traveling, and attending live music events.

Clay Coleman
Chief Operating Officer
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Clay Coleman joined HealthCare Support (HSS) as the Executive Director of Recruiting Operations in April 2015 and was promoted to Chief Operating Officer in September 2017. Clay started in the staffing industry in 1999 and held numerous roles from recruiter, account executive, director of national accounts and an area vice president for a national IT services and solutions firm.

Clay was raised in Winter Haven, FL and has a Bachelor’s degree in Business Marketing from Florida State University. Clay is a huge college football fan, enjoys spending time with family, friends and his dog Francine. He also loves to hunt and fish any chance he gets.

Tim Ulmer
Executive Director of Provider Operations
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Tim Ulmer joined HSS in 2017 as the Executive Director of MSP Operations. Prior to joining HSS, Tim devoted over 15 years to K-12 education where he was a teacher, behavioral psychologist, school and district administrator, and school improvement consultant. For the past 3 years, Tim has been the Vice President of Business Development for a private company that specializes in partnering with public school districts throughout the country to educate students with autism and other highly specialized learning needs. Tim’s primary responsibility in his leadership role at HSS is to support the high-performing MSP Team in meeting the increasing staffing needs of current and future healthcare partners.

Tim was born and raised in the south side of Chicago and moved to Colorado to attend college. Tim earned a bachelor’s in Molecular, Cellular and Developmental Biology from the University of Colorado at Boulder and a Ph.D. in School Psychology from the University of Northern Colorado. Tim enjoys coaching baseball, reading, landscaping, fishing, and spending time at the beach with his family.

Tom Angley
Executive Director Enterprise Sales
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Tom Angley joined HealthCare Support in September 2017 as an Executive Director. Tom started his career in staffing in 1994. He’s held recruiting, sales, and leadership positions. Tom was the founding Managing Partner of a IT staffing firm from 1996-2009. He has past performance in the commercial and federal sectors. As Executive Director of Enterprise Sales, Tom is responsible for scaling our sales organization and fueling sustainable revenue growth. In full collaboration with our talented leadership and sales team, Tom is accountable for revenue optimization, key client acquisitions, launching new healthcare verticals and sales training.

Tom has lived in Orlando since 2009. He holds a Bachelor’s Degree in Communications from the University of Alabama. Outside of work, Tom enjoys sports, traveling, and spending time with family and friends.

Josh Mohler
Executive Director of Retail Operations
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Josh Mohler joined HealthCare Support in August of 2018, as a Director of Operations. He has 15+ years of Human Capital Management/Staffing experience within a variety of industries and verticals. Throughout his career, Josh has partnered with incredible clients and counterparts, and has a true passion for building lasting partnerships and relationships.

His responsibilities at Healthcare Support include day-to-day management of business operations, strategic planning to enhance client experience and employee development. His business goals are to increase operational efficiencies and grow revenue year over year.

Josh is a proud native Texan, however, now calls Central Florida home. He earned his Bachelor’s Degree in Business Management at Texas State University. In his spare time, he enjoys being with his family (amazing wife and two children). Some of his hobbies include: golf, boating and going to the beach, and traveling.

Philip Wong
Director of MSP Operations
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Philip was promoted to Director of MSP Operations on January 2018. He joined HealthCare Support as a Recruiting Consultant in February 2013 and transitioned into Account Management where he works with some of our largest clients by acting as a central point of contact and business advisor. His commitment to delivering results and customer service to both his external clients and internal team helped him transition to his current Director role. As Director, he is responsible for overseeing daily business operations, maintaining strong relationship with our MSP partners, and providing guidance to our Account Executives, Recruiters, and Support teams.

Originally from South Florida, he attended the University of Central Florida where he obtained a degree in Communications. When not at work, Philip enjoys spending time with friends and family.

Tracy Forrest
Director of Training & Development
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Tracy Forrest joined the Healthcare Support team in November 2007, where she began as a Recruiting Consultant. Throughout her recruiting career, she has been a consistent top performer within the organization. Currently, Tracy is the Director of Training and Development. She is diligent, hardworking, and always strives for excellence.

Before her time with HSS, she worked for one of the largest homecare staffing agencies and has over 10 years of recruitment and staffing experience.

Tracy is originally from Miami, with family heritage in the beautiful Caribbean island of Jamaica. She relocated to Orlando; where she received a Bachelor’s of Science Degree in Business Management with an emphasis in Human Resources from the University of Central Florida in 2003. She looks forward to a bright and prosperous future.

Hope Brill
Director of Strategic Accounts
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Hope Brill joined HealthCare Support in January 2015 as a Key Account Manager and was promoted to a Senior Key Account Manager in December 2016. As of September 2019 Hope holds the title of Strategic Accounts Executive. Her knowledge within the healthcare industry, specifically medical sales, brings an exciting insight to the team. Hope’s goal in her new career with HSS is to deliver a strong work ethic and high level of commitment to meet her client’s needs.

Originally from Orlando, she attended the University of Central Florida. She earned her degree in Marketing, with a strong focus on sales. Hope currently resides in Winter Springs and enjoys spending time with her family and friends in her spare time!

Tyler Adler
Manager of Retail Recruiting Operations
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Tyler Adler joined HealthCare Support as a Recruiting Consultant in February 2015. Tyler quickly excelled to be the #1 recruiter in our agency, consistently breaking company goals and records for 5 consecutive years. In January 2020 Tyler received a promotion to Recruiting Manager. In this role Tyler takes on the additional responsibility of training and growing other members of his team. Before joining HSS, he worked at Prato restaurant in Winter Park, as well as Florida State University Athletics as a Marketing and Fundraising Assistant.

Tyler hails from the buzzing metropolis of Slinger, Wisconsin. He attended the University of Minnesota where he graduated with a Bachelor’s degree in Psychology. During his down time, Tyler keeps up with University of Minnesota hockey and Florida State University football. He also enjoys playing golf and paintball.

Christie Byrd
Director of Perm Services
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Christie Byrd joined HealthCare Support in July 2018 as a Senior Director of Perm Services. With a combined 6 years of healthcare staffing experience, Christie has held positions such as direct hire recruiting, training, account management, and sales. Prior to HSS, Christie also obtained 6 years of retail sales experience in various capacities. As a Bachelor of Science graduate of Florida State University, Christie is a BIG fan of the Noles!

Born and raised in Orlando, Christie is a wine enthusiast with a love for interior design. She also really enjoys paddle boarding, beaching, and spending quality time with her niece and nephews.

Priscilla Kincaid
Director of Compliance
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Priscilla Kincaid joined HSS in 2021 as the Executive Director of Compliance. Prior to joining HSS Priscilla has been dedicated to the health care industry since 2008. Earning her RN and BSN from Daytona State College she went on to obtain her MBA specializing in Health Care Leadership and Supervision in 2020 from Barry University. She has held sales, operations and clinical leadership positions including being the District Director of Operations for a National Home Health company as well as the Sr. Executive Director for the North Florida Region.

Priscilla is native to Florida being born in Sanford, raised in Deltona. As an adventure enthusiast with a love for her family when not working she enjoys spending time with her husband and two kids always on the go. Some of her hobbies include: Theme Parks, Camping, and Traveling.

Andy Yother
Director of Cash Management
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Andy, is an AR Manager with over 15 years of experience. He joined HealthCare Support in July 2016 as the Accounts Receivable Manager, working with the leadership team to help identify process opportunities and lead the organization to continued financial strength. In May 2018 Andy was promoted to Director of Cash Management. Previously, Andy served as AR/Treasury/AP Manager at Fresh Express (which operates as a part of Chiquita Brands International). He also worked for MasterBrand Cabinets, the largest kitchen & bath manufacturing company in the U.S, developing and implementing process improvements in which he received numerous Presidential Leadership nominations and awards.

Andy grew up in Southern Indiana and recently moved to Central Florida. Being a “Hoosier”, he enjoys watching IU basketball and rooting on the Indianapolis Colts. Andy enjoys coaching youth sports, playing music, golfing, and spending time with his family.

Stephanie Rocafort
Director of Human Resources
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Stephanie Rocafort joined HealthCare Support December 2012. Earning an MBA in Healthcare Management made Stephanie a perfect fit to be our Compliance and Benefits Coordinator. In August of 2016 Stephanie was promoted to HR and Benefits Manager and in May 2018 Stephanie received another promotion to Director of Human Resources. Stephanie was born and raised in Guaynabo, Puerto Rico. She is fluent in Spanish and earned her Bachelor of Arts in Psychology and Spanish with a minor in Communications from the University of Dayton. She earned her MBA through the University of Phoenix. While at Dayton, she played NCAA Division I Volleyball and won a bronze medal in high school at the Volleyball Junior Olympics. She enjoys playing beach volleyball, spending time with her two basset hounds, and is a loyal fan of the Cincinnati Bengals and the Atlanta Braves.

Brandon Boles
Controller
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Brandon Boles joined HealthCare Support as Controller in August of 2021. A CPA for over 10 years, Brandon is an experienced finance professional with 15+ years of experience helping both public and private companies provide accurate and reliable financial support. Brandon enjoys having a hands-on, active role where he can help guide organizational growth and team development.

Brandon grew up in Vero Beach, FL and is a proud graduate of the University of Central Florida, where he earned his Bachelor’s Degree in Accounting. Outside of the office, Brandon enjoys playing golf, attending UCF & Orlando City games, spending time on the water, and playing with his chocolate lab.

Our People

Christopher Abel
President
Email

Chris Abel joined HealthCare Support in August 2017 as the Chief Financial Officer, working with the team to lead the organization to continued financial growth. He was promoted to President in July 2021. Prior to joining HSS, Chris served as CFO for a Florida based group of technical colleges and institutes. Chris began his career with KPMG and has served in leadership roles in the entertainment, hospitality, and education industries. Chris grew up in Orlando and earned his Bachelor’s and Master’s Degrees in Accounting from the University of Florida. Outside of work, Chris enjoys spending time with his wife and their dog, traveling, and attending live music events.

Tim Ulmer
Executive Director of Provider Operations
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Tim Ulmer joined HSS in 2017 as the Executive Director of MSP Operations. Prior to joining HSS, Tim devoted over 15 years to K-12 education where he was a teacher, behavioral psychologist, school and district administrator, and school improvement consultant. For the past 3 years, Tim has been the Vice President of Business Development for a private company that specializes in partnering with public school districts throughout the country to educate students with autism and other highly specialized learning needs. Tim’s primary responsibility in his leadership role at HSS is to support the high-performing MSP Team in meeting the increasing staffing needs of current and future healthcare partners.

Tim was born and raised in the south side of Chicago and moved to Colorado to attend college. Tim earned a bachelor’s in Molecular, Cellular and Developmental Biology from the University of Colorado at Boulder and a Ph.D. in School Psychology from the University of Northern Colorado. Tim enjoys coaching baseball, reading, landscaping, fishing, and spending time at the beach with his family.

Philip Wong
Director of MSP Operations
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Philip was promoted to Director of MSP Operations on January 2018. He joined HealthCare Support as a Recruiting Consultant in February 2013 and transitioned into Account Management where he works with some of our largest clients by acting as a central point of contact and business advisor. His commitment to delivering results and customer service to both his external clients and internal team helped him transition to his current Director role. As Director, he is responsible for overseeing daily business operations, maintaining strong relationship with our MSP partners, and providing guidance to our Account Executives, Recruiters, and Support teams.

Originally from South Florida, he attended the University of Central Florida where he obtained a degree in Communications. When not at work, Philip enjoys spending time with friends and family.

Hope Brill
Director of Strategic Accounts
Email

Hope Brill joined HealthCare Support in January 2015 as a Key Account Manager and was promoted to a Senior Key Account Manager in December 2016. As of September 2019 Hope holds the title of Strategic Accounts Executive. Her knowledge within the healthcare industry, specifically medical sales, brings an exciting insight to the team. Hope’s goal in her new career with HSS is to deliver a strong work ethic and high level of commitment to meet her client’s needs.

Originally from Orlando, she attended the University of Central Florida. She earned her degree in Marketing, with a strong focus on sales. Hope currently resides in Winter Springs and enjoys spending time with her family and friends in her spare time!

Tyler Adler
Manager of Retail Recruiting Operations
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Tyler Adler joined HealthCare Support as a Recruiting Consultant in February 2015. Tyler quickly excelled to be the #1 recruiter in our agency, consistently breaking company goals and records for 5 consecutive years. In January 2020 Tyler received a promotion to Recruiting Manager. In this role Tyler takes on the additional responsibility of training and growing other members of his team. Before joining HSS, he worked at Prato restaurant in Winter Park, as well as Florida State University Athletics as a Marketing and Fundraising Assistant.

Tyler hails from the buzzing metropolis of Slinger, Wisconsin. He attended the University of Minnesota where he graduated with a Bachelor’s degree in Psychology. During his down time, Tyler keeps up with University of Minnesota hockey and Florida State University football. He also enjoys playing golf and paintball.

Christie Byrd
Director of Perm Services
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Christie Byrd joined HealthCare Support in July 2018 as a Senior Director of Perm Services. With a combined 6 years of healthcare staffing experience, Christie has held positions such as direct hire recruiting, training, account management, and sales. Prior to HSS, Christie also obtained 6 years of retail sales experience in various capacities. As a Bachelor of Science graduate of Florida State University, Christie is a BIG fan of the Noles!

Born and raised in Orlando, Christie is a wine enthusiast with a love for interior design. She also really enjoys paddle boarding, beaching, and spending quality time with her niece and nephews.

Shanna Ramirez
Senior National Account Executive
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Shanna Ramirez joined HealthCare Support in 2014 as a Recruiting Consultant for the Permanent Placement Division and was promoted to Senior Key Account Manager in April 2016. As of May 2019 Shanna has held the role of Business Development Manager and spends her time generating new business for the company. Prior to joining the HSS Team she was a Business Development Manager for a local staffing firm. Over the past 11 years, Shanna had been in the staffing industry which included recruiting, sales, account management and business development. Shanna is excited to be a part of HSS and hopes to continue her success in staffing healthcare professionals.

Originally from Davenport, Iowa Shanna moved back to Florida and began attending Valencia Community College in pursuit of her Bachelor’s Degree in Business management. When she is not working, she is actively involved with her son and his high school sports.

Laura Skladany
Executive Development Manager
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Laura Skladany joined the HealthCare Support team February 4, 2013. She was hired into the company as a Client Relationship Coordinator for the South East Division and was promoted to Key Account Manager of Centene in January 2015 and Executive Development Manager in March of 2017. Laura looks forward to becoming a valued asset to this team by utilizing her skills to drive and produce positive results.

In 2006 Laura graduated from Iowa State University with a BS in Sport Management. While attending her family relocated to the Orlando area, upon graduation she decided to make the move as well. For the past 5 years Laura has been employed through Dillard’s Inc. She has spent her time working as an Area Sales Manager for four of the five Orlando locations. Laura considers herself to be a motivated individual with a strong work ethic and great initiative. In her free time she enjoys socializing with friends and spending time with my family.

Kelli Martin
Executive Delvelopment Manager
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Kelli Martin joined Healthcare Support in October, 2011 as a Client Relationship Coordinator for the Tampa division. She excelled into a Senior Key Account Manager position for our MSP Division in November, 2013 where she worked closely with some of our largest accounts to meet the needs and requests of hiring managers. In September, 2017 Kelli received another promotion to Executive Development Manager. In this role she is responsible for growing existing accounts, identifying opportunity and building relationships with multi-level contacts.

Kelli received her BA Degree in Psychology and Pre-Med from Edinboro University of Pennsylvania. She happily relocated to Florida in 2010 and was born for Florida weather! In her spare time, she enjoys traveling, water skiing, animals, saving the environment and spending time with friends and family.

Jacquelyn Babinski
Senior Key Account Manager
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Jackie Babinski joined Healthcare Support in December of 2013 as a Client Relationship Coordinator and transitioned to a Key Account Manager in January 2015 and then into a Senior Key Account Manager in December 2016 . Prior to joining HSS, she provided client support in the fields of advertising and publishing/conference planning. She is thoroughly dedicated to the guiding principle of treating clients’ businesses as if they were her own. Jackie is a graduate of Keiser University and a long-time resident of Florida. In her spare time, she enjoys reading and visiting art museums, as well as biking, swimming and spending time with family and friends.

Sarah Adams
Senior Key Account Manager
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Sarah Adams joined Healthcare Support in February of 2016 as a Client Relationship Coordinator and was promoted to a Key Account Manager in December 2016. Born and raised in Orlando, she graduated from the University of Central Florida with a degree in Health Services Administration and Marketing in May of 2015. Prior to working for HSS, Sarah worked as an Administrative Assistant for an electrical contracting company. In her spare time Sarah works towards her Master’s degree in Health Services Administration at UCF. She also enjoys exploring Central Florida and spending time with her loved ones.

Laura Gonzalez-Florin
Key Account Manager
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Laura Gonzalez joined HealthCare Support in July 2018 as a Key Account Manager and currently holds the same position for our Coral Team. Before joining the HSS team, Laura worked in the healthcare staffing industry for over 3 years. She moved back to Orlando after 6 years in Dallas, TX. She attended Valencia College majoring in Education.

In her spare time, Laura is kept busy by her 2 daughters, Kelsy and Kylah. She loves relaxing with family and friends by the pool, swimming, BBQing and watching her daughter, Kelsy golf.

Ashley DeSalvo
National Account Manager
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Ashley DeSalvo joined HealthCare Support as a Recruitment Coordinator in July of 2016. Since then, Ashley has moved into the roles of Client Relationship Coordinator, Key Account Manager, and was most recently promoted to National Account Manager supporting our Permanent Placement division. Ashley thrives on building strong relationships and being a true client partner.

After growing up in Florida’s Panhandle, Ashley moved to Orlando to attend the University of Central Florida where she obtained her Bachelor’s Degree in Business Management. In her free time, she enjoys spending time with friends and family.

Hanna Evans
Senior Key Account Manager
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Hanna Evans joined HealthCare Support in July 2015 as an Administrative Assistant and in September of that year, became a Recruiting Consultant. In April 2017, Hanna was promoted to Training and Development Coordinator where she specialized in training and supporting new recruiters to ensure smooth onboarding. In October 2019 Hanna received another promotion to her current role of Key Account Manager.

Hanna studied Education at the University of Central Florida with a main goal to assist those in growth and development. Originally from Margate, Florida, Hanna has always loved the beach, traveling, and being around her loved ones.

Amanda Anderson
Senior National Account Executive
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Amanda Anderson joined the HealthCare Support family in October, 2014 as a Recruiting Consultant. Her passion to help others succeed has been a BIG motivator. Because of her hard work and positive impact on HSS, Amanda received a promotion to Key Account Manager. In this role she focuses on delivering positive results to some of our most important clients nationwide.

Born and raised in Raleigh, NC, Amanda graduated from Peace College with a Bachelor’s Degree in Psychology, and uses her passion for helping people to excel in the Staffing world. Her professional strengths include the following: high-level communication skills, the ability to exceed production goals, and leads by example with a positive attitude and strong work ethic. Amanda is excited to be part of a dynamic and growing company like HSS! In her spare time, she enjoys spending time with friends and family, going to the beach, exercising, and seeing all that the Sunshine State of Florida has to offer.

Leah Bunyard
Senior Key Account Manager
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Leah graduated from Southern Illinois University Edwardsville in 2012 with a degree in English and is now approaching two and half years at HealthCare Support, working as a Key Account Manager overseeing the Provider Division with quality driven scorecard KPIs. Prior to joining HSS, Leah spent two years with a full service hospitality staffing firm as a Senior Staffing Manager and Branch Manager. Leah dedicates herself to providing the highest level of customer service — going above and beyond for our clients, contractors, and candidates alike.

Samantha Moraris
Key Account Manager- MSP Division
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Samantha Moraris joined HealthCare Support in February 2016 as a Recruiting Consultant and was promoted to Key Account Manager in October 2017. She graduated from the University of Central Florida in 2013 with a Business Marketing degree. Previously she worked at a luxury apartment community as a Leasing Manager near SeaWorld in Orlando, FL. Samantha is a Florida native all the way from Ft. Lauderdale and enjoys going to the beach, working out at CrossFit, spontaneous trips, and spending time with friends and family. Samantha’s passion is to excel in everything she does and hopes to become Rookie of the Year!

Savannah Maze
National Account Manager
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Savannah Maze joined HealthCare Support in March of 2015 as a Recruiting Consultant, and is now a National Account Manager for the Permanent Placement division. Prior to joining HealthCare Support, Savannah worked in various positions including account management, recruiting, communications and marketing. She has a passion for building relationships with her consultants and clients, and helping people achieve their personal and professional goals.

Savannah received her Bachelor’s degree in Advertising and Public Relations from the University of Central Florida (Go Knights!). Savannah’s other passions include cooking, fitness and travelling. She also enjoys spending quality time with her husband David and their two energetic pups.

Selina Sebai
Candidate Engagement Specialist
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Selina Sebai joined HealthCare Support as a Candidate Engagement Specialist. She has a bachelor’s degree of Science in Psychology from UCF. Her professional background is communication and a critical thinker that will allow her to use these skills for her CES role. Her mission is to be able to grow within the HealthCare Support company and gain experience. Her Hometown is Miami, Florida. She likes to workout at the gym and spend quality time with friends and family. She is bilingual in English and Arabic.

Ashlynne Washam
Key Account Manager
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Ashlynne Washam is a Sourcing Specialist who joined our team in 2019, shortly after graduating from Mississippi College. She is a proud alumna of the Phi Theta Kappa Honor Society and brings with her a background in management, team building, and leadership. Thanks to her upbringing in Greeley, Colorado she enjoys many outdoor activities including rock-climbing, camping, hiking, and fishing. Although new to the Orlando area, she looks forward to exploring the diverse culture, indulging in fantastic eats, and putting down roots here.

Angelene LaGrone
Client Relationship Coordinator
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Angelene LaGrone joined HealthCare Support as an Administrative Assistant in January 2020 and was promoted to a Client Relationship Coordinator in August of the same year. Her professional background is in Human Resources and she graduated with her bachelor’s degree in Human Resource Management at Concordia University in Minnesota. Her goals as a Client Relationship Coordinator is assist our clients to the best of her ability. Her hometown is St. Paul, Minnesota and her personal interest include going to amusement parks, going to the movies and spending time with family and friends.

Christine Tillack
Client Relationship Coordinator
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Christine Tillack graduated from the University of Central Florida. She joined HealthCare Support in 2019 as a Client Relationship Coordinator where she is attentive and considerate of the companies needs to ensure a successful work environment. Christine enjoys being detail oriented and is also hardworking with a strong drive to succeed.

In Christine’s free time, she enjoys portrait and landscape scenery photography. She finds pleasure in being around nature such as exploring national parks. Christine is also an avid traveler and is always looking for a new destination to visit.

Jennifer Lanuto
Account Relationship Manager
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Jenna Lanuto joined HealthCare Support in November, 2019 as a Client Relationship Coordinator. Originally from Tampa, Florida, she grew up playing her favorite sport, lacrosse and understands the importance of teamwork. Jenna graduated from the University of South Florida with a degree in Marketing. Before HSS, Jenna was the Marketing Leader for a Family Entertainment Center in Orlando. She brings positive energy and a strong work ethic to the team.

Jenna’s goal is to grow her professional career within HSS. She enjoys traveling and has been to both Europe and Australia. In her free time, Jenna enjoys being with her family and watching college football.

Alexandra Morgan
Senior Key Account Manager
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Alexandra (Aly) Morgan joined HealthCare Support in May 2018 as a Client Relationship Coordinator and was promoted to Key Account Manager in June 2019. Prior to joining HSS, Aly worked in retail management. She is originally from Chicago, IL and moved to the Orlando area in 2013. Aly received her Bachelor’s Degree in Communications from Rollins College in 2017. Aly enjoys running, spending time with friends, and watching reality TV in her free time. She looks forward to many professional opportunities at HSS and can’t wait to grow with the team!

Melissa Madan
Client Relationship Coordinator
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Melissa Madan joined HSS in April 2022 as a Client Relationship Coordinator. She brings a strong customer service background from her position as a Guest Services Representative with Orlando Health. She is originally from the Bronx, New York. She moved to South Florida with her family and then decided to move to Orlando, four years ago for school. She is currently a nursing student at Valencia College and the University of Florida. She is working on obtaining her ASN and BSN degree simultaneously. She is an organized, kind, and an outgoing individual. Melissa loves spending her free time with her family, especially her dog Leia. She loves to travel and experience new places!

Kiara Matos
Client Relationship Coordinator
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Kiara Matos joined HealthCare Support as a Sourcing Specialist in the summer of 2019 and received a promotion to Client Relationship Coordinator by that winter. She is an Orlando native and Rollins College Graduate, from which she received a B.A in International Business and Minor in German. Kiara has experience in customer service, administration and is fluent in Spanish. One of her main goals is to provide quality service and maintain transparency. Kiara considers herself to be empathetic, dedicated, and motivated. In her free time, she enjoys CrossFit, spending time with her family, friends and her dog. Going to concerts and traveling to different parts of the world are two of her favorite things to do.

Joni Batts
Client Relationship Coordinator
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Joni Batts is a proud graduate of the illustrious Florida Agricultural and Mechanical University. After receiving her bachelor’s degree in Health Sciences, Joni went on to pursue other passions in education, retail, and consumer goods. Her extensive experience with customer service, quality control, and leadership roles brought her sincerely to a career in staffing. Joni was thrilled to become a part of the HealthCare Support team in February 2020 as a Client Relationship Coordinator. She believes that her purpose is to help others and HSS is fulfilling that innate need to serve.

Joni is originally from Georgia but has spent the bulk of her formative years in central Florida. Outside of the office, Joni loves spending time with her friends and family, being the best dog mom she can be, and is an avid Disney fan. She is also an accomplished Polynesian dancer and has been training for over 15 years.

Tania Ortiz
Client Relationship Coordinator
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Tania is an organized, helpful, and determined professional born and raised in the beautiful island of Puerto Rico. She was given the great opportunity to begin working with HSS in 2022 as Client Relationship Coordinator for the Big Perm team. As a Business Administration graduate, she has been able to gain experience as an Administrative Assistant in several industries. She was an Executive Administrative Assistant for the Verdanza Hotel for over 5 years. On September 2021, Tania received her first promotion as Housekeeping Manager. From this role, she will be able to apply her knowledge in Supervision, Organization, Time Management and Compliance with company standards and procedures as these are key elements in her daily tasks as a CRC. Tania prides herself as being a unique person, different from the usual. A little fact to support this is that she doesn’t like coffee, chocolate, or shopping. Her interests revolve around spending as much time as possible with family and friends. Tania’s primary goal in life is to be able to make a difference wherever she is at. On the professional side, her mission is to continue growing in knowledge. She is looking forward to being able to become an asset to HSS, but the Big Perm team as well!

Ralph Elefante
Key Account Manager
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Ralph Elefante joined HealthCare Support in September 2015 as a Recruitment Coordinator. Since then he held the roles of Compliance Coordinator in March 2016 and then Compliance Specialist in March of 2017. In January of 2018 Ralph was promoted to a Client Relationship Coordinator for the MSP Division. Ralph is a graduate from the University of Delaware with a Bachelor’s Degree in Finance and a Minor in Economics.

Before joining Healthcare Support, Ralph worked in the Telecommunications Industry and spent time working for The Walt Disney Company. Ralph is originally from New York and moved to Florida in 2012 in search of warm winters. In his free time, Ralph enjoys baseball, visiting the various beaches that Florida has to offer, and taking advantage of the local theme parks.

Adriana Colon-Borges
Client Relationship Coordinator
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Adriana joined HSS as a Client Relationship Coordinator for the Home Health division in February 2022. Prior to joining HSS, she worked for a home care agency for two years. She is excited to pass on the skills she learned to help her team succeed. She has lived in Orlando, Florida her whole life. When she is not working she enjoys taking her Yorkie Chanel on walks, going to the beach, and travelling. Three words that describe her as an individual are ambitious, motivated, and caring. Helping and supporting others is what brings her happiness.

Alicia Shumate
Client Relationship Coordinator
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Alicia joined Healthcare Support in 2022 as a Client Relations Coordinator. She came from the administrative side of the healthcare industry looking for an opportunity for growth. She can be described as loyal, friendly, and witty. Alicia was born in Apopka, Florida and currently lives in Sanford. She enjoys board game nights with friends, watching Netflix with her dog and cat, and reading a good book in a quiet coffee shop.

Chandler Swain
Key Account Manager
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Chandler Swain joined HealthCare Support in July as a Client Relationship Coordinator. Chandler was born and raised in San Antonio, Texas and relocated to Florida in June of 2017. Before working at HSS, Chandler worked in retail at Kendra Scott. In her free time, Chandler loves running half marathons all over the country, hiking, listening to podcasts, and reading a good book!

Maggie Frantz
Client Relationship Coordinator
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Maggie joined the HSS team as a Client Relationship Coordinator in January of 2022. She graduated from Valdosta State University in December of 2021 with a BA in Interdisciplinary Studies. She grew up in Winter Park, FL and is excited to be back after graduating. She loves to play pickleball with her family and enjoys reading and watching Netflix in her free time. Three words Maggie would use to describe herself are motivated, organized, and caring.

Rachel Moraca
Recruiting Consultant
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Rachel joined HSS in 2022 as a Recruiting Consultant. Rachel comes from the Training and Development field in the Hospitality and Tourism industry. She is excited to apply her sales background, customer service skills, and experience working to develop new employees to the Healthcare recruiting field. She is a graduate of the University of Florida with a bachelor’s degree in Business Management and the University of Central Florida with a master’s degree in Hospitality and Tourism Management. Rachel grew up in Sarasota, FL and enjoys traveling to new places and reading.

Caitlin Shehi
Recruiting Consultant
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Caitlin Shehi joined Healthcare Support in 2022 wanting to make a positive impact within the healthcare industry. Joining the team as a Recruiting Consultant within the Provider Home Health Team, her goals are to provide amazing service while building positive rapport. Her passion is to travel and to connect with people across the world. She grew up in Seattle and moved to small town Abilene, Kansas. Quickly realizing she loves the city life she grabbed her ruby red Dorothy slippers, clicked her heels and landed in Orlando where she’s been for the past fourteen years. She enjoys afternoon tea, historical mansions, art, history and traveling.

Sandy Buchanan
Recruiting Consultant
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Sandy Joined the HSS team January 2022 as a Recruiting Consultant. She has been in various customer service positions where she was tasked with speaking with clients on the phone including but not limited to medical information, HIPPA, Financial Aid, reservations, and etc. She also has been in metric driven positions where she excelled. Sandys’ goals for her time here is to become one of the top performers not only in her department but, within the whole company. 3 words that best describe Sandy would be zealous, loyal, and courageous. Sandy was born and raised in Tampa, Florida. She came to Orlando to go to the University of Central Florida. She graduated Fall 2020 with a Bachelor of Science in Interdisciplinary Studies and a minor in Event Management. She is a Spring 2019 pledge of the Nu Chi Chapter of Alpha Kappa Psi Business Fraternity and Fall 2019 Initiate of the Sigma Epsilon Chapter of Zeta Phi Beta Sorority, Incorporated. Some of her hobbies include cooking Caribbean dishes, listening to her vinyl collection, and watching Netflix. Something that brings her happiness is spending time with her family especially her two nephews. Fun fact she graduated Cum Laude for her bachelors.

David Teague
Recruiting Consultant
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David graduated from East Carolina University in 2017, with a Bachelors in Hospitality Management concentrating in Food and Beverage/Lodging. He moved to Orlando the same year after securing a job with Aramark (University of Central Florida), worked in a Food Service Manager role at this location for 2 years before transitioning to 4 Rivers (The Coop) where he was the Kitchen manager for 2.5 years. David has a beautiful wife; they have been married for over a year and they have two fur babies, Manny and Luna.

Adam Sanabria
Recruiting Consultant
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Adam Sanabria joined HealthCare Support as a Recruiting Consultant in 2021. A local to Central Florida, Adam joins us after 4 years working as a teacher in Seminole County Public Schools. As a former education, Adam brings forth a high level of organization along with competencies in time management, and task completion. As a former college baseball player for the University of Florida, he also brings his growth-set mentality, dedication, and discipline to HSS. Altogether, Adam puts forth a dynamic package that is intended to achieve success both within the team and overall company here at HSS. From a personal standpoint, Adam is an avid cyclist and enjoys spending his free time competing in local cycling events. However, it’s spending time with his family that brings a smile to his face.

Jessica Swenson
Recruiting Consultant
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Jessica joined Healthcare Support in December 2021 as a Recruiting Consultant. Prior to joining Healthcare Support, she worked in the medical field as a lab tech and autopsy diener with the Pathology department at Orlando Health for six years. Her vast medical knowledge and interpersonal skills, as well as her mission to help others, allows her to excel as a recruiter. Her goals as a recruiter are to place candidates in a role that they can best assist others and reach their full potential. Jessica is originally from Trumbull, Connecticut and moved down to Central Florida in the middle of high school. She graduated from the University of Central Florida with her undergraduate degree in Anthropology in 2013. Jessica is a roller coaster enthusiast and has traveled all over the world riding roller coasters! When she’s not traveling, she loves playing video games and board games with her family and friends and snuggling up with her cat Boo!

Alexandra Christie
Recruiting Consultant
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Alexandra Christie, also known as Lexi, joined HSS as a Recruiting Consultant for the MSP Travel Team within the Dialysis Division as of January 31, 2022. She moved to Orlando, Florida three and half years ago from Lynchburg, Virginia upon completion of her bachelor’s in biology obtained from the University of Lynchburg. She has since been working in hospitality for the last three years and is eager to pursue a career in relation to healthcare and the medical field. She started working with Marlow’s Tavern as a server and eventually moved into a position as an assistant manager and bartender. She eventually progressed into a position in hospitality management during the peak time of the pandemic. As time progressed, she realized she wanted more out of life than her current position, she knew her own potential and wanted to expand upon it. She knew how to be a servant leader and really highlight other people’s strengths in order to create a well-rounded team. She was adaptable to the everyday changes that came with managing her employees and clients, while also being open to constructive criticism in order to become a better leader in her role. She is very excited to be starting this role and really elevating herself as an individual. When she is not working, she is very active and likes to be outside as much as humanly possible. If she isn’t at the gym lifting weights, then you will find her kayaking along Wekiva Springs. She is a very self-motivated, compassionate, and understanding individual that would love to fulfill one of her dreams of owning her own business or rental properties.

Tara Botts
Recruiting Consultant
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Tara joined HSS as a Recruiting Consultant on the Perm Team. She grew up in Florida and graduated from USF Sarasota with a Bachelor’s degree in Hospitality Management. Tara spent a few years in Colorado where she enjoyed hiking, rock climbing, and exploring the state. She also loves spending time with her dog (Bubba), paddle boarding, and hanging out at the local theme parks. Her background includes experience in the hospitality and real estate industries where she developed her communication, organizational, and interpersonal skills. She is very excited to start her journey with HSS!

Marina Oddo
Recruiting Consultant
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Marina Oddo became a Recruiting Consultant with HSS in November of 2021. With a background in Education, her experience and transferrable skills made her a good fit for the position; especially her passion for utilizing data to improve performance. Her goal is to work for a company that is efficient, supportive, and offers potential for growth while also allowing her to be creative, independent, and empathetic. A Florida native, Marina was born in Coral Springs and moved to Orlando to attend UCF. She graduated with a Bachelor’s degree in Psychology and developed a passion for understanding human behavior. In her spare time, she reads true crime and collects minerals.

Samuel Appiahene
Recruiting Consultant
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Samuel joined HSS in 2021 and took on the role as a recruiting consultant. He attended UCF with a major in Health Science. He was previously a pharmacy technician for over 7 years where he developed his customer service skills and recognized his passion to impact people. His mission in everything he does is to make his light shine bright that his presence alone automatically liberates others to do the same. He would describe himself as ambitious, exuberant, and friendly. Samuel loves reading, mostly self-help books, working out, and thrill seeking. Some of his favorite books include The Selfish Gene, 48 Laws of Power, and You are the Placebo. Something that brings Samuel happiness is learning. He always remains teachable regardless of what he already knows.

Shirley Denis
Recruiting Consultant
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Shirley joined Healthcare Support Staffing in 2021. Her title is a Recruiting Consultant. Professionally, she previously worked as a Case Manager for a provider support company, which serves as the middleman between the providers’ office and pharmaceutical companies. Her most transferable skills to this new role are her customer service and interpersonal skills. Originally, she is from Miami, Florida and surprisingly, does not miss it at all. She went to the University of South Florida for her undergraduate degree, majoring in Public Health, and went to the University of Central Florida for her Health Administration graduate degree. Her personal interests are reading, catching up on her favorite tv shows, and working out. Something that brings her happiness is spending time with family and friends.

Alana Myers
Client Relationship Coordinator
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Alana Myers recently joined HSS in October 2021 as a Client Relations Coordinator. In May 2021, Alana graduated from Florida Atlantic University with her BS in Health Administration. She has a background in hospitality, event planning, and sales but after graduation she was anxious to start her career in Healthcare. Some of the things Alana likes to do on her free time is traveling, and spending time with family and friends. One of Alana’s goals is to grow within HSS by moving up in the company and she is very excited to start her career journey with us.

Justin Levine
Recruiting Consultant
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Justin joined HealthCare Support in 2021 as a recruiting consultant. Previously, for the past 9 years has worked in the hospitality industry as a Senior Concierge in numerous hotels throughout Orlando dealing directly face to face with guests. As a concierge it was his job to create and cater to the needs of families looking to spend both their time and money to have the best vacation they could. Being able to take the needs and wants of these guests make it a great fit to be able to cater to those looking for a long term fit in the form of a job or career.
Originally born in Queens, NY, he moved all over Long Island until moving to South Florida. Once it was time to go to college, UCF was the only school on his mind, with his sights set on the hospitality industry. With great experiences and meeting great people, he would spend the next 8 years lifeguarding, and after 3 years becoming a lifeguard instructor. Helping people in need and teaching people to do the same became a passion of his.
As a change of pace, a close friend of his suggested joining and working more closely in travel, working for Expedia. It was there that for 9 years, he was able to both help people book their travels as well as travel the world himself, visiting places like Japan and Iceland.
In his personal life, he takes pride in his love of costuming, cosplaying, and prop making.

Kenneth Rios
Recruiting Consultant
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Kenneth Rios joined HealthCare Support in October 2021 as a Recruiting Consultant. He graduated with a Bachelor of Science in Business Management from the University of Phoenix. Kenneth has primarily worked in hospitality management over the last 20 years in various resorts and restaurants in Orlando and believes that working in a service industry will be very helpful in transitioning to his new role. His goal is to succeed and help people in his role of recruiter.

Kenneth was born in Puerto Rico and spent his early years in Northern California. From there he has spent the better part of his life in Orlando. He is a huge San Francisco 49ers and Orlando Magic fan. He also enjoys thrill rides and theme parks, which makes Orlando a great place to live!

Lauren Donnelly
Recruiting Consultant
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After recently graduating from University of Central Florida, Lauren joined Healthcare Support in 2021 as a Recruiting Consultant. She was born and raised in Orlando, Florida. Previously a Community Manager at Venture X Downtown Orlando, Lauren managed over 250 members while finding office space for potential clients. When she’s not at Daytona Beach on the weekends with her fiancé, she’s spending time with her friends and family in Orlando.

Ashley Delisle
Recruiting Consultant
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Ashley Delisle was hired in May 2022 as a Recruiting Consultant. She graduated from a SUNY school in Cytotechnology. She is a skilled cellular specialist that brings all her medical knowledge to HealthCare Support. Her medical terminology experience goes back to 2006 and she has always had excellent customer service skills. She was born and raised in Orlando, Florida and loves the warm weather. She enjoys going out on her boat and going to the beach.

Maria Briones-Cruz
Onboarding Coordinator
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Maria Briones joined HealthCare Support in August 2021 as a National Recruiting Consultant, to support our healthcare heroes in finding their ideal jobs. Previously, Maria worked as a customer service manager and is an experienced insurance agent and quality service provider. Driven by a passion to help others, she takes pride in providing the best service and support possible. As a National Recruiting Consultant her goals include finding the best candidates to care for us and assist us on the healthcare frontlines. Outside of work, Maria enjoys ballroom dancing and traveling to different places. Maria is originally from Quito, Ecuador and moved to Orlando for college where she graduated with a B.A. in Finance, a minor in Health Services Administration and a minor in Real Estate from the University of Central Florida.

Alexann Kulish
Recruiting Consultant
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Alexann “Lexi” joined Healthcare Support in 2022 as a Recruiting Consultant for the Big Perm team. She comes to Healthcare Support with a bachelor’s degree in Psychology and a background working in healthcare. Originally from the Northeast, Lexi moved down to Orlando, Florida in 2021 to be in the sun year-round. Motivated by her passion to help others, Lexi is determined to bring jobs to as many people as possible. She can be best described as creative, ambitious and results driven. Lexi’s interests include singing, drawing portraits, traveling, and trying different cuisines. Spending time with loved ones and being out in nature makes her the happiest.

Sarah Cook
Recruitment Lead of Perm Services
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Sarah joined the HSS team in 2021 as a National Recruiting Consultant. She has a professional background in criminal background screening and human resources. A few skills she holds include interpersonal skills, healthcare onboarding knowledge, and a passion for building valuable connections. Her goal is to learn and grown to become a viable member of the Perm Team. Three words that can be used to best describe her are motivated, funny and kind.
Sarah is originally from Flagler Beach, FL but moved to Orlando to attend UCF where she graduated in 2018 with a bachelor’s in criminal justice. In her spare time, she enjoys spending time with her dog and has recently began playing the guitar.

Tammy Nichols
Recruiting Consultant
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Tammy joined Healthcare Support in August 2021 as a Recruiting Consultant in the MSP Division. Prior to joining HSS, Tammy had an extensive career in healthcare in cardiopulmonary rehabilitation and stress testing, chiropractic care, medical records management, and medical editing. She most recently exceled as a sales professional in the hospitality industry where she achieved her goals by offering superior customer service and by truly caring about the needs of her clients.

Originally from Illinois, Tammy moved with her family to Orlando in 2009 for a change of latitude. She graduated from Eastern Illinois University with a bachelor’s degree in Health Studies and master’s degree in Exercise Science, and from Purdue Global University with a graduate certification in Human Resources. In her free time, Tammy enjoys concerts, sporting events, and game night with family and friends.

Manual Pagan
Recruiting Consultant
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Manny joined Healthcare Support Group in August of 2021. Three words that people use to describe him is outgoing, energetic, and humorous. The two places he does consider as his hometown are Cabo Rojo and Clermont. His interests are in Basketball, UFC, Anime, and “The Joe Rogan Experience”. Bringing joy to the people that he considers close really brings him happiness. Manuel’s main characteristic is that in his persona life he is considered a laid back person, but then in his professional life it is the complete opposite.

Denise Dougherty
Recruiting Consultant
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Denise joined HSS in 2021 and is working with the Perm Team as a Recruiting Consultant. Denise grew up in Navarre Florida and Graduated from UCF with a Bachelor’s in Education. She was an educator for 12 years and joined HSS to start a new career path. Her skill sets as a teacher are helpful to her team because she is passionate, organized and determined to help others. This year she would like to push herself to expand her knowledge and expend her network. Denise is ambitious and motivated to become a very successful recruiter.

Michael Alexander
Recruiting Consultant
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A recent graduate of the University of Central Florida with a bachelor’s in healthcare service
administration, coming into Healthcare Support with frontline healthcare skills and sales experience. A
native of Central Florida, looking to build a career in recruiting placing a candidate in their ideal job. One
of my favorite things to do in my free time is workout or attend a local cars and coffee shop.

Melissa Mendiola
Recruiting Consultant
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Determined, persistent, and friendly. Three words that describes Melissa Mendiola as a new recruiting consultant for Home Health Support in 2022. With her 5+ years of experience in healthcare she understands that currently with COVID-19 there are no opportunities to be missed. From working in a Nursing Home when the pandemic hit to working in Home Health during a staffing crisis. Melissa knows the ins and outs of comprehending that people and families need help financially. Born in New Jersey but raised in Orlando, Melissa understands how moving, and transitioning can be difficult. With her knowledge of understanding humans and cultures from her anthropology and psychology background, she knows that we all need help when making big and transitional decisions. With her love of really understanding and helping individual people, she is willing and ready to go above and beyond to help someone make the right career choice. Her mission is to be able to help families and individuals do what is best for them and ultimately what is meant for them. Her passion for talking and really listening to any and everyone makes her the best person to help find the right position for qualified clinicians. With great power (to help) comes great responsibility (to provide).

Cassidy Cardozo
Recruiting Consultant
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Cassidy Cardozo joined the HSS team in 2022 as a Recruiting Consultant. Coming from a decade in Hospitality Management, Cassidy brings with her strong communication and problem-solving skills. She is looking to expand her career focus and become more well-rounded. Cassidy is high energy, detail oriented and motivated. After growing up in New Paltz, New York, Cassidy graduated from Siena College with a Bachelor’s degree in Business Management. She also minored in French and spent time abroad in Lyon. Cassidy enjoys traveling and making unforgettable memories with her family. After extensive time in the F&B industry, she is passionate about the craft cocktail scene, often making killer specialty drinks for whoever she is hosting at home.

Madeline Herlong
Recruiting Consultant
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Maddie joined HSS in 2021 as a recruiting consultant. She previously worked in finance as an advisor for Northwestern Mutual. At this role she was very dedicated to working hard and hitting many tough milestones. Her mission is to provide a great future for herself, and the individuals lives she impacts throughout her recruiting career. She is very goal oriented and strives to be one of the top recruiters in the office. Maddie is from Ocala, Florida and moved to Orlando in 2016 to attend UCF and has been here in Orlando ever since! The best words to describe her are goal oriented, outgoing, and hard-working. Maddie’s personal interest include traveling, being outside, and anything the involves water. She was on the swim team throughout school and grew up on a lake wakeboarding. Maddie plans to visit all 50 states by the time she is 30. Something unique about Maddie is that she likes to paint in her free time. She also has a 7-month-old puppy that she loves to take on walks!

Trey McGill
Recruiting Consultant
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Trey joined HSS as a Recruiting Consultant for the Travel team in August of 2021. Prior to joining HSS, he worked at Walt Disney World for almost five years as a Front Desk Supervisor. He is excited to pass on the skills and knowledge he learned while working for the mouse to now Health Care Professionals. When he is not working, he likes to find new restaurants, travel, cook, and play with his dog, Pancake. Trey can be described as ambitious, proactive, and reliable. Trey was born and raised in North Florida. He graduated with his Bachelor’s degree in Business Leadership from Bellview University in May of 2021.

Ryan Chojnacki
Executive Recruiting Consultant
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Ryan Chojnacki joined HealthCare Support as a Recruiting Consultant on October 1, 2014 and was promoted to a Senior Recruiting Consultant in 2016, Senior Professional Recruiting Consultant in 2018 and Executive Recruiting Consultant in 2019. Before joining HSS he was an Operations Manager for Avis Budget Group at Orlando International Airport for two years and then was employed as an Assistant Manager with the Men’s Wearhouse for almost three years. He looks forward to a rewarding career as a recruiter and has intention to be among the best in talent placement.

Ryan grew up in freezing Wisconsin and after graduating from the University of Wisconsin Whitewater, packed his car and moved to sunny Florida. He completed his degree in Physical Education: Health, Human Performance, and Recreation with a minor in Coaching in 2009. Ryan loves sports, health, fitness, the outdoors and movies. More importantly he loves his family and his 7 month old baby boy, Mason!

Nader Abdelhady
Executive Recruiting Consultant
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Nader Abdelhady joined HealthCare Support in October 2015 as a Recruiting Consultant. Prior to joining HealthCare Support, he was a Services Executive for Ricoh U.S.A. Inc. where he managed a variety of accounts within a targeted territory. Nader prospected, validated and proposed solutions specialized to streamlining his client’s business processes. Originally from Brooklyn, NY, Nader has lived in Orlando, Florida since 2012. He has a Bachelor’s degree in Advertising and Public Relations from a private British University in Cairo, Egypt. In his free time, Nader enjoys playing basketball, watching movies, attending events and most important spending time with family and friends.

Omar Cervantes
Sr. Professional Recruiting Consultant
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Omar Cervantes joined the HealthCare Support team in January 2015 as a Recruiting Consultant. In 2016 he was promoted to Sr. Recruiting Consultant and in October 2018 Omar received another promotion to Sr. Professional Recruiting Consultant. Omar is a graduate from the University of Central Florida class of 2012 and holds a degree in Psychology. Omar is also a member of Zeta Beta Tau Fraternity.

Prior to joining HSS, Omar worked in health and fitness. His varied interests include enjoying music, Crossfit, soccer, basketball, and Game Nights. His goal is to become a top recruiter for HealthCare Support and eventually work his way into management.

Laura Bateman
Sr. Professional Recruiting Consultant
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Laura Bateman joined HealthCare Support in September 2015 as a Recruiting Consultant and was promoted to Sr. Professional Recruiting Consultant in February 2019. Previous to HSS, Laura started out working with The Fresh Market in Clearwater, Florida, as a cashier and worked her way up to the position of Store Manager, overseeing 80 to 100 employees. In her fourteen years there, she also recruited for new stores in addition to opening two brand new stores for the company.

Originally from Clearwater, FL, Laura has lived in various cities around the state including Tallahassee, Ocala, Gainesville and Jacksonville. She completed the Police Academy at Central Florida College and also went on to receive her Bachelor’s Degree in Public Administration. In her downtime, she enjoys working out and spending time outdoors.

Chante Sailsman
Recruiting Consultant
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Chante Joined HSS 2021. Her title before joining HSS was Customer Account Specialist. Chante is an experienced Salesperson with a demonstrated history of working in the sales and marketing industry. She is skilled in sales, sales prospecting, product knowledge, objecting handling and marketing. Chante’s mission is to be excellent in everything I do, and her goals includes consistency, a proper mindset and financial stability. 3 words that best describe her as an individual are proud, accomplished and entrepreneur. Chante is a Seminole State College Graduate. Her personal interests include eating, shopping and reading growth and development books. Something that is unique to her and brings me happiness is serving.

Scott Dinan
Sr. Professional Recruiting Consultant
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With a combined 3 years of sales experience, Scott Dinan joined the team as a Senior Recruiting Consultant in August 2018. Prior to beginning his position with HealthCare Support, Scott recruited nationally within the healthcare industry for 2 + years. His goal is to help healthcare professionals excel within their fields of expertise with the information needed to make informed career moves. Scott was born and raised in Alpharetta, GA and graduated from high school in Dacula, GA. He graduated from the University of Central Florida with a Bachelor of Science in Sports and Exercise Physiology in the beautiful city of Orlando. Scott enjoys exercising, cooking, and playing the guitar on occasion.

James Wallen
Sr. Recruiting Consultant
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James Wallen has more than 15 years of experience working in finance, mortgages, and recruiting. He feels that his most valuable accomplishment has been the relationships he has built along the way. James has worked for almost 5 years as a recruiter in the healthcare field and is excited to help people find positions they are passionate about and working with them to develop their careers on a long-term basis.

James grew up in West Virginia and has a bachelor’s degree in healthcare management. He enjoys spending time outdoors with his family, golfing, and adding to his extensive collection of autographed sports memorabilia.

Leslie Fifer
Key Account Manager
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Leslie Fifer is originally from Jacksonville Beach, FL before moving to Winter Park, FL to finish high school. She attended college at the University of Florida in Gainesville majoring in Economics. She started her recruiting career in April of 2016 and transitioned to HealthCare Support in July 2018 as a Senior Recruiting Consultant. In her free time Leslie enjoys spending time with friends and family, traveling, and cheering on the Florida Gators!

Brandi Pettenger
Recruiting Consultant
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Brandi joined HSS during the year of 2021 as a Recruiting Consultant. Her professional background includes working at Aeropostale for 6 years, 3.5 years of which was spent as a Sales Lead. She also has more retail experience as a Sales Associate at Shoe Carnival for 2 years. Some of the skills that are transferrable to the new role would be selling and the ability to talk to customers and build a relationship with them. Her goal in life is to spend it being happy and surrounded by loved ones.

Three words that describe Brandi as an individual would be that she is respectful, caring, and a team-player. She was born and raised in Daytona Beach, FL, and lived there for 20 years before moving to Orlando. Her educational background consists of completing an AA degree at Daytona State College and then transferring to the University of Central Florida to complete a bachelor’s degree in Marketing. Some of her personal interests including collecting vinyl records, going to the beach, playing volleyball, and video games. One thing that is unique is that she did karate for 13 years and has a black belt!

Maro Onokpise
Executive Recruiting Consultant
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Maro joined Healthcare Support Staffing in May 2013 as a recruiting consultant specializing in the placement of healthcare professionals nationwide. Maro is passionate about placing healthcare professionals in careers opportunities that will assist them in achieving their personal dreams and professional goals. Prior to joining HSS, Maro worked as a National Account Manager for Cardinal Health and as an Associate Manager for Banana Republic where he was responsible for training and recruiting. In addition to being named one of Orlando Business Journal’s 40 Under 40, Maro is a graduate of the University of Central Florida where he received his Bachelor’s Degree in Sociological Sciences. Maro is dedicated to helping his community and looks forward to continuing his career in the healthcare arena. Maro is originally from Tallahassee, FL, but calls Orlando home. He enjoys travelling, writing, music and spending time with friends and family and of course all things sports.

Jeff St. Louis
Key Account Manager
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Jeff St. Louis joined HealthCare Support in October of 2015 as our Recruiting Consultant. Jeff is a graduate from the University of Central with a Bachelor’s degree in Health Services Administration and a minor in Business Administration. Prior to joining Healthcare Support, Jeff was a Patient Care Coordinator for Orchid Medical. He is originally from Haiti, and came to the United States in 2001.

Jeff is a sports fanatic. Being that he played two years of basketball at the University of West Florida, he enjoys playing basketball at any given chance.

Kathryn Lent
Client Relationship Coordinator
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Katie joined the HSS team as a Client Relationship Coordinator in July of 2021. She graduated from the University of Virginia with a BA in Biology and BS in Education, with a concentration in Kinesiology. She prides herself on being a diligent worker with a keen attention to detail. She has experience working with individuals across all walks of life and enjoys building meaningful connections. By learning from those around her, Katie hopes to leave this world better than she found it. She loves brunch, road trips, cats, wineries, and anything outdoors. Her ultimate life goal is to hike all the US National Parks!

Dennis Oteng-Amponsah
Recruiting Consultant
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Dennis Oteng joined HSS on July 12th, 2021, as a recruiting consultant. He graduated from UCF Dec. 2020 and is thinking of pursing a master’s degree in Kinesiology. He worked as a team member for Chic Fil A for 5 years. There, he learned how to work efficiently and with passion to give guests the best experience possible. As a Lead Sales associate for Leslie’s Pool Supply, he was able to develop these skills further by having more one on one work with customers who needed help with their pool care. He believes he is marked to reach greatness in whatever field he is tending and moves with unbelievable purpose. He would describe himself as reliable, friendly, and motivated. One phrase he lives by is to “go and get it regardless”, the mentality of striving for greatness despite the circumstance. Dennis loves sports, specifically soccer and basketball. He loves weightlifting and goes to the gym regularly. One thing that is unique to Dennis that brings him happiness is his passion for investing and self-improvement. He has seen so much growth in his life through his dedication towards being 1% better every day.

Christian Simon
Recruiting Consultant
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Christian Joined HSS as a recruiting consultant in August of 2021. Before HSS, he worked for Amazon in Orlando. He Spent two years at Marshall University and then transferred to The University of Montevallo. He graduated with a bachelor’s in marketing in May of 2021. Christian was a member of the baseball team for both schools. He is very competitive, outgoing, and highly motivated. Christian was born in Philadelphia but has spent most of his life in Orlando. When he’s not working, he enjoys his time golfing, traveling and watching sports.

Morgan LaPointe
Client Relationship Coordinator
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Morgan LaPointe joined HealthCare Support in February 2021 as a Sourcing Specialist. Morgan’s professional background includes working various roles primarily in the hospitality industry, the longest being her 4 years with Walt Disney World working within the resorts. All her roles have helped strengthen her skills within customer service plus given her an eye for detail and strong communication. She is very excited to be able to apply all her skills to her new role and assist her team and candidates on the path to success!

Morgan was born in Wisconsin, but grew up in Bethlehem, PA. She graduated from Moravian College with a BA in Management & Sociology and moved down to Orlando shortly after. Her favorite saying is “Focus on the Positive,” and it is something she strives to live by daily. She loves to dance and is a ‘retired’ Irish Step Dancer. Outside of work, she has many other interests, but loves spending time with family and friends most of all!

Chloe Bond
Recruiting Consultant
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Chloe joined HealthCare Support in July 2021 as a Recruiting Consultant. She just moved from her hometown of Carmel, Indiana upon graduating Ball State University with a bachelor’s degree in General Studies and two minors in Public Health and Marketing. She has always been passionate about helping others and being involved in the healthcare industry in some capacity. Chloe is outgoing, friendly, and driven. Some of Chloe’s personal interests include the Disney parks, TV shows, music, and a newfound interest in reading the Harry Potter series. Something that is unique about Chloe is she has 7 step-siblings.

Whitney Montalvo
Training and Development Coordinator
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Whitney Core joined HealthCare Support in August 2019 and as a Recruiting Consultant on the MSP Division. She started her career in the recruiting industry in 2016 at a national staffing firm in Melbourne. Whitney brings with her a strong knowledge of full life cycle recruiting and account management and has overseen her own team of recruiters and clients recruiting everything from administrative and clerical roles, engineers, ERP/IT consultants and accounting/finance. Whitney loves that no day is the same and no matter how long you do it there is always so much you can learn.

Originally from Melbourne, FL, Whitney’s family has lived all over the state. She is a graduate from The University of Central Florida and has a bachelor’s in clinical psychology. Outside of recruiting Whitney loves painting (and anything art related) and photography. Her family is her main motivation and she enjoys traveling with them whenever she can.

Brianna McElvaney
National Account Manager
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Brianna McElvaney joined the HSS team in October of 2017 as a Recruiting Consultant and was promoted to National Account Manager in 2021. Prior to working at HealthCare Support, Brianna spent six years as a Sales & Marketing Coordinator at The Capital Grille in Orlando, Florida where she partnered with the Sales Manager to build business and network relationships with local, national, and international clients.

Originally from Doylestown, Pennsylvania, Brianna relocated to Orlando, Florida where she graduated from The University of Central Florida with a degree in Communications Sciences and Disorders and a Minor in American Sign Language. In her free time, Brianna enjoys days on the boat or on the beach with family and friends, staying active outside with her American Bulldog, Tyson, and traveling. She is looking forward to growing both personally and professionally at HSS!

Mitchell Reiter
Recruiting Consultant
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Mitchell started with HealthCare Support in April 2021 as a Recruiting Consultant. Prior to joining the HealthCare Support team, Mitchell previously worked for the Atlanta Braves, the National Football League, and the Philadelphia Eagles. Working in the sport industry taught him valuable skills such as teamwork, customer service, and the ability to make quick decisions on the spot. Through his communication skills, attention to detail and desire to help others, Mitchell hopes to be a key contributor in his new role.

Mitchell is from Fleming Island, FL but was born in San Antonio, TX. He attended Temple University where he earned a Master of Science degree in Sport Business and Florida State University where he earned a Bachelor of Science degree in Sport Management. Given his previous work experience, Mitchell is an avid sports fan who roots for all things Florida State, the Jacksonville Jaguars and the Bostin Red Sox. Other interests of his are fitness, hip hop and spending time with friends and family.

Savannah Selski
Onboarding Coordinator
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Savannah Selski joined the HSS team as a Recruiting Consultant in April 2021, but was shortly switched over to the title Onboarding coordinator. She graduated from UCF where she studied Event Management at the Rosen College of Hospitality Management. She has many years of experience working in the hospitality industry at the Ritz Carlton Orlando Grande Lakes where she developed a passion for customer service and helping others. After graduating, Savannah worked as an Event Coordinator for the Association of Change Management Professionals where she gained experience in meeting planning, training and leadership. Savannah grew up in Orlando and enjoys any outdoor activities, one of her favorites being going running with her Australian Shepard, Aggy. Three words that best describe her are dependable, friendly and caring.

Sarah Leonardi
National Account Manager
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Sarah Leonardi joined our permanent placement division as a Recruiting Consultant in February 2020. Sarah brings with her experience in customer service, hiring, managing and sales. Prior to joining the HealthCare Support team Sarah owned and operated a Central Florida clothing boutique for 3 years.

Sarah is originally from Atlanta, Georgia and attended The University of Alabama for Undergrad. She enjoys traveling to new cities, trying new restaurants and exercising.

George Pachon
Recruiting Consultant
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George Pachon was hired in 2021 as a recruiting specialist. He is originally from Miami, Florida and his family are from Colombia. He graduated from the University of West Florida in 2017 with a bachelor’s degree in advertising with a minor in marketing applications. He previously worked as a DCA certified diamontologist & jewelry consultant for one of the largest diamond distributors in Florida. He has almost a decade of experience in the customer service industry and enjoys working day to day with clients from various backgrounds.

His interests range from enjoying live music to watching sports like soccer and tennis. He has an affinity for animals (especially dogs of any breed) and enjoys outdoor activities like camping trips and beach days. 3 words to describe George would be passionate, eager, and mindful. A major goal for George is to be a homeowner within the next 3 – 5 years.

Jessica Yeager
Manager of Perm Services
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Jessica Yeager joined Healthcare Support in February of 2017 as a Client Relationship Coordinator and was promoted to Recruiting Consultant for the perm division in February of 2018. She graduated from the University of Central Florida with a bachelor’s degree in Health Sciences, go knights! She is from the small home town of Weston, Florida. Jessica has been working in the health care field since graduation while shadowing many physicians in the Orlando area. She has a brown and white Pitbull named Marley and is a big advocate of “Don’t Bully My Breed, Pitbull’s”.

Employee of the Quarter: Q3 2017

Teresa Medeiros
Recruiting Consultant
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Teresa joined HSS in April of 2021 as a Recruitment Consultant. She has obtained skills in sales and customer service through her previous roles as a sales consultant at BullW and as a server at Roccos Tacos and Tequila bar. Teresa has a strong connection with helping others through care and communication. She used those skills in her most recent role as a COVID-19 Medical Secretary and Contact Tracer for the University of Central Florida. Teresa previously studied at said university and graduated with a bachelor’s in Health Sciences Pre-Clinical track. She plans on continuing a career in healthcare and helping others. Teresa has a strong work ethic, with a passion in caring for others and making a difference in her community. She would be described as ambitious, passionate, and honest. Teresa grew up in Coral Springs, South Florida. Teresa loves to find new opportunity for adventure. For her birthday she went sky diving and for graduation she took flying lessons.

Melanie Williams
Sr. Professional Recruiting Consultant
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Melanie Williams joined HealthCare Support as a Recruiting Consultant in July 2018 and has been a healthcare recruiter since 2016. Melanie is from Edison, New Jersey where she attended college at Kean University with a focus in Criminal Justice. She enjoys activities such as gardening, fishing, basketball and traveling. Melanie goals include moving into a management role and traveling the world.

Annelise Exilus
Recruiting Consultant
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Annelise Exilus joined HealthCare Support May of 2022, as a Recruiting Consultant for the Gold Team. Annelise graduated from the University of Central Florida with her Bachelor’s degree in Kinesiology and a minor in Health Sciences. Prior to joining HSS she has experience working at the University of Central Florida as a front desk assistant and peer adviser. She also has experience in the finance department working as a Backoffice Transaction Processing Officer with LPL Financial and a phlebotomist. Her goals as a recruiter are to find career opportunities that with allow people to do what they have a passion for and provide amazing service while building to become a top recruiter. She was born and raised in Palm Beach, Florida and moved to Orlando to attend UCF. She loves health and fitness and enjoys going to the gym to train, while currently working towards becoming a certified personal trainer and nutrition coach. In her free time, you can find her in the gym, cooking, visiting botanical gardens and springs, or reading. Three words that could be used to describe Annelise are driven, zealous, and charismatic.

Luke Luce
Recruiting Consultant
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Luke Luce joined our HealthCare Support team in March 2019. Prior to joining, he graduated from Florida State University attaining a degree in marketing. While going to school fulltime, he found his love for helping people working at Miller’s Ale House. His extensive experience in hospitality left him interested in a recruiting career after graduation. Recruiting is where Luke believes his skillset can ultimately be at service to help people align their professional interests with the right fit. Outside of work, Luke enjoys keeping up with his physical health at the gym, playing golf, and watching Michigan football.

Peter Hendricks
Recruiting Consultant
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Peter joined Healthcare Support in January of 2022 as a Recruiting Consultant. Prior to joining Healthcare Support, he worked in hospitality management at Universal Orlando for seven years. Throughout that experience he utilized his skills to present guests with a world-class experience and memories that would last a lifetime. His goals as a recruiter are to help people find career opportunities that will assist them in achieving their personal goals. Peter is from Hollywood, FL and moved to Central Florida to attend the University of Central Florida. He enjoys paddle boarding, live entertainment, and visiting museums. Peter likes participating in volunteer projects in the community and in 2020 he hiked Kilimanjaro to support charity foundations.

Taelor Carera
Client Relationship Coordinator
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Taelor has recently joined the HSS team in July 2021 as a Recruiting Consultant. She is originally from the Yonkers, New York but has lived in Orlando for over 10 years. She recently graduated from the University of Central Florida with a major in Human Communications, emphasizing in mass communications and with a minor in Sports Business Management. Some of Taelor’s interest include sports, being a foodie, and traveling the world. Something unique about her is she’s a first generation American with dual citizenship in the USA and Jamaica!

Prior to starting with HSS, she was a Social Media and Lifestyle Intern in Brooklyn New York as well as a Promotion and Activations Assistant at Cox Media Group Orlando for over two years. In those positions she has had hands on experience with customer service, event management, marketing, as well as project management. Her professional long-term goals are to establish herself within the communications world either in HR or the diversity and inclusion space.

She is very happy to be here and to meet and learn from everybody!

Casey Moran
Candidate Engagement Specialist
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Casey is a Candidate Engagement Specialist here at Health Care Support. She is originally from Long Island, New York, but moved to Florida permanently a year ago. Casey has a degree in Sociology from St. Josephs College in Patchogue, New York. Her goal is to move up through the company and learn many new skills. Three words to describe her would be resilient, compassionate, and loyal. When she’s not at work you can find her walking her dogs, going to the beach with her husband, or listening to her favorite music.

Mary Renner
Senior Recruiting Consultant
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Mary Renner joined HealthCare Support in January of 2018 as a Recruitment Coordinator and was promoted to a Client Relationship Coordinator in September of 2018. In June of 2019 Mary transitioned into a Recruiting Consultant. Before HSS, Mary was Business Development Coordinator in the service department at Mercedes Benz of North Orlando. Her goals are to continue building knowledge to prepare herself for future career success. Mary is excited to be a part of the HHS team.

Mary is originally from Cincinnati, Ohio but moved to Orlando at an early age. She recently graduated from the University of Central Florida in 2017 with a Bachelor of Science in Integrated Business. Her hobbies include being outdoors, watching football and quoting movies.

Viktoria Hopkins
Recruiting Consultant
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Viktoria Hopkins joined HSS in May of 2022. She started in hospitality at Disney as an Attractions Host, eventually moving her way up to a coordinator and trainer at Hollywood Studios. After being furloughed for over a year, due to Covid, she started working at Legacy Plumbing Services as a Receiving and Purchasing Manager. There she learned to manage eight Plumbers, make, and receive calls from customers, and ultimately learning to sell jobs and schedule the plumbers accordingly. Born in Miami, Viky grew up loving the city life until 2012 when her family moved to Poinciana, FL. Now living in Winter Springs with the love of her life and her dog, she couldn’t be happier. Nitro, the dog, is her whole world. She enjoys teaching him new tricks and taking him on hikes. If you have any questions, please don’t hesitate to ask her!

Mason Bolger
Recruiting Consultant
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Mason joined HSS in July of 2021 as a recruiting consultant. He has a background in hospitality, working as a Banquet Captain for the previous 4 years before joining the team. He was born and raised in Longwood, Florida just outside of Orlando. Mason is hard-working, motivated, and kind. He attended the Rosen College at the University of Central Florida until December of 2018. Mason is someone who enjoys any time of outdoor activity or sport, especially baseball and golf.

Jennifer Flatin
Recruiting Consultant
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Jennifer Flatin joined HSS as a Recruiting Consultant in 2021. Jennifer is from Flemington, New Jersey and attended the University of Central Florida, majoring in International and Global Studies with minors in Middle Eastern Studies and Terrorism Studies. Throughout her time at UCF, Jennifer was a professional dog trainer, and she has a European Doberman named Moby Dick that she does dog sports with! While at UCF, Jennifer was the Primary Recruitment Director for her sorority as well as the Knight-Thon Coordinator leading her team to be the highest fundraising team for the Children’s Miracle Network. Her experience brings adaptability, good time management and a positive attitude to this role. Something unique about Jennifer is that she studies Arabic every day.

Kelly Corcoran
Recruiting Consultant
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Kelly Corcoran joined HSS in July of 2021. She is starting as a Recruiter on Blue Team! She has a background in Healthcare and Event Management. Her mission is to help everyone find the position that makes them want to get up every morning and go to work! Three words that would describe Kelly perfectly are determined, respectful, and attentive.
Kelly grew up in Fort Lauderdale and moved to Orlando in 2016. She started her college journey at Valencia where she earned her A.A. in 2018. From there she was accepted into the University of Central Florida, and graduated in April of 2021 with her Bachelors Degree in Event Management. In her free time, you can find Kelly at the beach, hanging out with friends, or knitting on the couch with her cat Eli. One thing that is unique about Kelly is her outlook on life. She lives by believing that one should never take anything personally and that you are in complete control of your mindset. It takes more energy to be upset than it does happy.

Emmi Curtiss
Recruiting Consultant
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Emmi Curtiss joined Healthcare Support in November 2020 as a Recruiting Consultant for the Permanent Placement Division. Prior to working at HSS, Emmi has worked in the Food & Beverage industry for over 10 years honing her sales and customer care skills. She is a natural encourager and believes wholeheartedly people are not meant to simply survive, but THRIVE. She graduated from the University of Central Florida with a Bachelor’s Degree in Biological Sciences. Emmi was born and raised in Wisconsin and is a huge Green Bay Packer fan! In her free time, Emmi enjoys reading, playing board games with friends, and exploring Florida’s most beautiful beaches.

Jennell Donovan
Operations Coordinator, Systems
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Jennell joined HSS in November of 2020. Before she joined the HSS team she went to school at the University of Central Florida where she majored in I/O Psychology and graduated in May 2020. While in school Jennell worked in finance as a bank teller for 3 years where she gained sales experience along with client relationship building skills. Jennell’s goal while working at HSS is to continue building relationships with clients and making an impact on people’s life.

Jennell was born in St. Thomas U.S Virgin Islands but was raised in Lakeland Florida. In her free time Jennell enjoys going to Pilates and yoga classes. Jennell also enjoys trying new food and hanging out with her friends.

Abbigail Brown
Key Account Manager
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Abbi has just joined HSS in 2020 and her title is Sourcing Specialist, but has been promoted to Recruting Consultant in 2021. She has worked in the staffing industry for the past 5 months but focusing on Information Technology roles. She has lived in Orlando for 15 years but left to go to the University of North Florida up in Jacksonville. Abbi studied Sociology with a minor in Psychology and has been very interested in integrating that with Marketing. She is interested in traveling, hiking, finding fun and interesting things to do, and watching Netflix/Hulu shows. Something unique about her is that she played soccer for 18 years of her life and she also loves to hangout with her cat Bean.

Amy Briggs
Key Account Manager
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Amy joined the Healthcare Support team in 2020 as a Recruiting Consultant and then was promoted shortly after to Key Account Manager in 2021. Originally from Jacksonville, she moved to Orlando to attend UCF and graduated with a degree in Event Management. Previously, she worked as a Special Events Coordinator primarily focusing on weddings. She is excited to bring her experience in coaching couples on planning their wedding to coaching candidates on landing their dream job. In her free time, she enjoys going to the beach, playing tennis, and spending time with family and friends.

Rachael Burger
Recruiting Consultant
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Rachael joined HSS in October 2020 as a Recruiting Consultant. Rachael graduated from UCF with a degree in hospitality management and worked as a front office manager for Marriott and Loews Hotels before deciding to make the leap into the world of recruiting. In her free time, she enjoys spending time with her fiancé and playing with her dog, Lucy. Rachael loves reading mystery/thriller books and watching UCF Football – Go Knights!

Jennifer Dryden
Client Relationship Coordinator
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Jennifer joined Healthcare Support in 2021 as a client relationship coordinator. She works closely with recruiters, account managers and candidates to complete their credentialing process as efficiently as possible. For over 8 years, Jennifer has worked in the customer service industry and has spent most of her career in retail with roles in management as well. Jennifer is very proactive, loves to help others, and is easy going. She was born and raised in Orlando, Florida and graduated from UCF in 2018 with her bachelor’s degree in Psychology. While she is not at work Jennifer loves to spend time outdoors whether it is going hiking, paddle boarding or taking her dog to the park. Something that brings her happiness is traveling to the mountains out west.

Bobbie Green
Recruiting Consultant
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Bobbie Green joined HealthCare Support in July 2018 bringing with her over 2 years of healthcare recruiting experience. Additionally, she has over 10 years of sales and management experience with a bachelor’s degree in Advertising and Public Relations. In her spare time, she enjoys spending time with her family and fur baby.

Jordan Rhodes
Recruiting Consultant
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Jordan Rhodes is a Central Florida native who graduated from UCF with her Bachelor’s degree in Radio and Television Broadcasting in 2017. She worked in radio broadcasting and events for 4.5 years before joining the Healthcare Support team as a Recruiting Consultant in 2021. Some of her personal interests include attending concerts, spending time near the ocean and enjoying time with friends and family. Things that make her happy are starfish and Miniature Schnauzers.

Piper Marshall
Client Relationship Coordinator
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Piper Marshall joined HealthCare Support in June 2021 as a Client Relationship Coordinator. Before joining HSS, she participated in the Disney College Program in the Merchandise department. She was most recently a Starbucks Barista Trainer while completing her degree online. Piper earned her Bachelor’s Degree in Communications Studies with a specialization in Leadership from Eastern Washington University. She is a strong communicator with a demonstrated history in the retail and customer service industry.

Growing up in Los Angeles, attending college in Washington state, and now residing in Winter Garden, she has a well-rounded travel history and considers adaptability to be one of her greatest professional strengths.

Piper loves to meet and connect with others from different backgrounds, drink coffee, and spend quality time with loved ones.

Ryleigh Hill
Senior Recruiting Consultant
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Ryleigh Hill joined HealthCare Support as a Recruiting Consultant in March of 2019. She worked previously as a Service Manager for a restaurant in College Park. Originally from Tampa, Ryleigh moved to Orlando to attend UCF where she graduated with a degree in Interdisciplinary Studies that had emphasis on hospitality, education and psychology. In her free time you can find Ryleigh walking and spending time with her Golden Retriever, Mason. She also enjoys playing indoor and beach volleyball. Ryleigh is excited for a rewarding career at HealthCare Support!

James Hewitt
Recruiting Consultant
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James Hewitt is an ambitious, outgoing, and diverse individual always looking to get better in life. He was born and raised in Kansas City Missouri and has been living in Central Florida for 8 years now. Full Sail University is what propelled James to move to Florida after graduating high school in Missouri. At Full Sail James Studied recording arts out of his passion for the music industry. Although he is no longer in the music industry, he still is involved in the entertainment industry through acting and photography.

As a professional Mr. Hewitt has sold, managed, and trained salespersons for some the biggest companies in the furniture industry. These companies include Ashley HomeStores, City Furniture, and American Freight. At every establishment James has had the pleasure of working at, he became a master at the entry level position and climbed the ranks. As of February 2021, James is now a recruiter for the gold team at HSS! He is super excited to join this amazing team and is looking forward to mastering the recruiter position and growing with the company.

Steven Papke
Professional Recruiting Consultant
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Steven Papke originally joined the HealthCare Support team as a Recruiting Consultant in 2015 and after a short break in 2017 he returned in 2018. Relocating from Denver, CO back to Orlando, FL proved to Steven that he is more of a beach and wine connoisseur over mountains and craft beers.

Steven is a graduate from the University of Central Florida where he received his bachelor’s degree in business. In his free time he enjoys supporting his teams (NY Yankees, Giants & Rangers), trying new sushi spots, and experiencing different cultures.

Jessica MacDonell
Recruiting Consultant
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Jessica joined HealthCare Support in October of 2015 as a Recruiting Consultant. Prior to working for HSS, Jessica worked as a Management Trainee at Enterprise Rent-A-Car and prior to that worked at the Waldorf Astoria Orlando and at Walt Disney World.

Jessica grew up in Wakefield, England and moved to the USA in 2011. She graduated from Newcastle University with a Bachelor’s degree in Business Management. Outside of work Jessica enjoys going to the beach, travelling, going to Disney and spending quality time with family and friends.

Bethany Rowland
Recruiting Consultant
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Bethany joined Healthcare Support as a Perm Recruiter in June of 2022. She has a 16-year background in Healthcare Administration. Bethany’s mission is to be a top recruiter within HSS. She wants to help as many people as she can find their dream job within the healthcare community! Bethany is a mom to two beautiful children. She enjoys, art, music, movies, traveling the world, interior decorating, shopping, going to theme parks and spending quality time with family and friends. Bethany is originally from Panama City. She came to the United States when she was three years old. Bethany was born to parents who were in the U.S. Army. She has lived and attended school in Illinois, Tennessee, California, and Florida. Her love of travel pushed her to go to travel school where she received a degree in Travel and Tourism. Spending time with her family and creating unforgettable memories is what Bethany loves the most.

David Jablon
Recruitment Lead
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David Jablon joined HealthCare Support as a Sourcing Specialist in December of 2019 and was promoted to Recruiting Consultant in March 2020. He majored in Integrated Business and minored in Finance while at the University of Central Florida. Roles within clubs and internships helped David aquire and refine his soft skills. He gained professionalism, sales experience, and inbound/outbound call experience while at his commercial real estate internship. He strives to make an impact in whatever task he is assigned. He is a hard worker who will make sure the job gets done. Three words that define David would be dependable, efficient, and initiative.

David grew up in Oviedo, Florida. He attended Jackson Heights Middle School, Oviedo High School, and then stayed locally and attended the University of Central Florida. He is a very analytical person who works hard in his studies, but also has many interests. He loves sports, whether playing or watching, and has been involved for years. He played high school soccer and has played almost every intramural sport imaginable at UCF. Being from the area, his family is only a thirty minute drive down the road. He spends time with his family and his golden doodle, Sandy. Something unique about David is that he has his real estate license. He plans on potentially using it as a hobby down the road.

Brook Johnson
Recruiting Consultant
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Brook joined HSS in June 2022 as a Recruiting Consultant. She has a background in psychology. She studied at the University of Central Florida, where she earned her bachelor’s degree in science of Psychology with a special clinical track. She has some sales experience doing face to face sales with AT&T and Direct TV. She also has some recruiting experience with Smart Circle and Symmetry Financial Group. Her last position was as a Registered Behavioral Technician working with Breakthrough Behavior. Her mission is to utilize both her experience as a healthcare clinician and recruiter to fulfil this role. Three words that describe Brook are compassionate, helpful, and energetic. Her hometown is New Orleans, Louisiana, however she grew up in Jacksonville, Florida. Her personal interest consists of working out, shopping, and traveling. Something unique about Brook is that she creates resin art in her free time.

Marino Territo
Key Account Manager
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Marino joined the team at Healthcare Support in 2020 as a Recruiting Consultant during his journey to find new ways to make an impact on the people in his community. Selling hygiene supplies had been Marino’s full time job prior to the Covid-19 epidemic and after seeing how much his work could influence the lives of the people around him, he elected to achieve a new level of involvement by working with Healthcare Support!

Marino was born and raised in Oakland, on the West side of Orlando. He has had the pleasure of watching the landscape around him flourish and grow over many years with his favorite pets by his side. He attended the University of Central Florida where he attained an Interdisciplinary Studies degree, focusing on the fields of Business and Health. Now it is his pleasure to be directly involved with the betterment of his community through his recruiting efforts at Healthcare Support!

Francela Wong
Recruiting Consultant
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Francela Wong was born in Costa Rica but predominantly grew up in Destin, FL. A small town located in the panhandle; 45 minutes from the infamous Panama City and 2 hours from Tallahassee. She is a UCF graduate with a major in Health Sciences Pre-clinical, and a minor in Health Services Administration. Some of her hobbies consist of fishing, watersports, traveling, skiing, concerts and playing games like poker, dominos or chess. Francela’s goal here is to be a great asset to this office, touch as many lives as she can, and form friendships with the wonderful people in this establishment. Things that bring her happiness are desserts, happy hour and Target. A unique thing about Francela is that she is a Costa Rican, Nicaraguan and Chinese with an Italian name. She is truly excited to be here and to work with all of you!

Kaitlin Lobkovich
Recruiting Consultant
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Kaitlin joined HealthCare Support in June of 2022 as a Recruiting Consultant. She has a degree in Early Childhood Education from University of Central Florida. Go Knights! She was a teacher for three years, taught Kindergarten for one year, and Second Grade for two years. She has also served as the Team Lead for Second Grade. She has a passion for being a mentor and helping others in any way she can. Her interpersonal and relationship building skills will be very beneficial to this role. Her mission and goal for this position is to grow in her career and help as many candidates as possible. Her personal interests include reading (specifically psychological thrillers), and working out (including weightlifting, running, and kickboxing), as well as hiking and other outdoor activities. She loves setting and working towards a goal. Her latest big accomplishment was running her second half marathon this past December. She is very excited to join the HealthCare Support team!

Hailey Larsen
Recruiting Consultant
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Hailey joined Healthcare Support in January of 2022 as a recruiting consultant. She came from a hospitality and event design background where she helped clients design their weddings. She is from Jacksonville, Florida and moved to Orlando in 2012 where she attended the University of Central Florida studying Event Management. She loves thrifting and doing projects at her house on the weekends as well as work on her floral design side hustle. A unique fact about her is that she is the youngest of 6 siblings.

Danyelle Davis
Recruiting Consultant
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Danyelle has joined HSS as a Recruiting Consultant as of 2021. She is a seasoned customer service representative. She excels in account management, detail orientation and customer service satisfaction. This year she would like to push herself to capitalize on her present skills & expand her knowledge in other relevant areas. Three words to best describe her are driven, organized, & outgoing. She is originally from northern Virginia and has lived in Florida for roughly 6 years. She graduated from the University of Central Florida with majors in Commerce & Communications, with a minor in Non-profit management. In her free time, she enjoys going to the gym or spending time with friends and family. Something unique about her is that she likes to bake her own dog treats for her dog, Starbucks.

Natalie Albarran
Client Relationship Coordinator
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Natalie Albarran joined HealthCare support in October 2021 as a Client Relationship Coordinator. Prior to joining HSS, Natalie worked in various positions such as Senior teller, retail and in the hospitality industry. She’s enthusiastic, organized, enjoys helping others and considers adaptability to be her greatest strength.

Natalie earned her bachelor’s degree in hospitality management from the University of Puerto Rico. On her spare time, she loves to travel, discover new cities, enjoy the outdoors with her dog and spend quality time with family and friends.

Julie Banting-Rogers
Recruiting Consultant
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Julie joined HSS as a Recruiting Consultant in June 2021. Prior to joining HSS, Julie spent 15 years in the hospitality industry working in hotels and restaurants. She is excited to use the skills learned in the hospitality industry to make career goals become a reality for her clients. Originally from Long Island, New York, she attended the University of Central Florida (Charge On!), where she obtained a degree in Hospitality Management.

When she is not hard at work, Julie enjoys escape rooms, board games, and video games. She is motivated by her family and loves to travel.

Alex DeJohn
Recruitment Lead of Perm Services
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Alex DeJohn joined HealthCare Support in 2021 as a Recruiting Consultant on the Perm Team. She looks forward to learning a new industry and contributing to the growth and success of the Perm Team and HealthCare Support.

Alex attended Southern Methodist University in Dallas, TX for undergrad and completed her MBA at the University of Central Florida. With an interest in sales and entrepreneurship Alex has worked in a wide range of industries including fashion, technology, and education. Most recently Alex was a franchise owner for Bella Bridesmaids, a nationwide brand specializing in bridal retail. As a small business owner, Alex learned the importance of building relationships and delivering excellent customer service.

Alex was born and raised in Orlando, FL and has lived in Texas, Indiana, and Arkansas over the past 8 years. She is happy to return to the Sunshine State and enjoys spending time at the beach on the weekends with her yellow lab, Colt.

Nicole Jirau
Recruiting Consultant
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Nicole Jirau joined HSS in 2021 as a recruiting consultant for PERM. Nicole’s goal in HHS is to be able to champion and support candidates into their careers. Nicole can be described as Sincere, Energetic as well as committed. Nicole is a native to Florida, being born and raised in Orlando. She loves all things “Magic”, the theme park and the basketball team to name a few. If you were to ask Nicole what she is doing in her free time, most likely she will be outside. Whether it’s enjoying a walk with her German Shepard, Hill, or enjoying an afternoon at a local theme park, she is always enjoying the Florida Sun.

Samantha Armijo
Key Account Manager
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Samantha joined the HSS team in 2021. She has amazing experience in providing outstanding customer service and showing support in helping others. She is very caring, dedicated, and always sees the positive side of things. She recently moved here from Valdosta, Georgia and is still new to the area. Samantha studied at Valdosta State University where she obtained a bachelor’s degree in Biology. Samantha loves exploring new areas, going to concerts, and trying new foods.

Kira Rusch
Client Relationship Coordinator
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Kira is a new recruiting consultant to HSS and is very excited and eager to join this team! She comes from a background in Admissions at a private University in Orlando, FL. She is originally from Denver, Colorado and has been in Florida for about a year and a half! She attended University of Colorado, Boulder for her Bachelors in English Literature, and visits her family back home as much as she can. She can be described as creative, outgoing, and very detail oriented! She spends a lot of time outdoors with her husband, and their 7-month-old Husky/German Shepherd puppy!

Sebastian Giraldo
Recruiting Consultant
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Sebastian is an outgoing individual that enjoys getting to know different type of individuals for both friendship and networking purposes. He has a background in Hospitality, customer service and sales. He is originally from Colombia but graduated from the University of Central Florida with a Criminal Justice Degree. This individual is really goal oriented, his mission entering the Healthcare Support family is to grow both professionally and financially, with the mentality of not only to be the best but be able to be the first. At the end of the day, Sebastian is easy to talk to and always willing to help on anything he’s able to. Interaction with others and being in a healthy and enjoyable environment with others brings him happiness.

Paige Lemke
Recruiting Consultant
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Paige joined HSS in May of 2019 as a Candidate Engagement Specialist for team Centene. She was promoted to Recruiting Consultant in December of 2019 and is eagerly joining team Red. Paige graduated from the University of West Florida in Northern Florida with BA focused in Communication and Marketing.

Paige’s hometown is Des Moines, Iowa, however she considers herself a Floridian at heart and has lived in the Sunshine state since 2009. She is most interested in traveling and music. In her free time, she enjoys spending time with friends and hanging up her hammock to enjoy nature. Paige’s mission in life is to serve her talents as a communicator, artist, and independent thinker, to seek out the time to learn from others and grow as an individual. Her goals seem to morph and shape as she grows as a person, but one thing that remains constant are her plans to travel to as many places as she can in her lifetime.

Citlali Mendoza
Client Relationship Coordinator
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Citlali Mendoza joined HSS in 2021 as Client Relationship Coordinator. She joined HSS looking for a different challenge after working in the Hospitality Industry for more than 5 years. However, she still wanted a role related to helping people and making a difference. Three words that would describe her as an individual would be reliable, independent, and emphatic. University of Central Florida is Citlali’s alma mater. Citlali is vegetarian and loves to find new delicious plant-based restaurants. She loves the great outdoors and decorating.

Robert Carmona
Recruiting Consultant
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Robbie Carmona joined our HSS team in 2021 as a Recruiting Consultant. He is excited to bring his many years of experience as a regional trainer and manager to help qualified candidates find their dream job. Robbie is driven, organized, and passionate. He grew up in Orlando, FL and graduated from the University of Florida with a bachelor’s degree in business administration in 2010. He loves sports and being outdoors. Some of his passions include, playing golf, kayaking, and playing football. He is also secretly obsessed with Chocolate Milk and has at least one glass before bed most nights.

Hailey Scott
Recruiting Consultant
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Hailey Scott joined the Healthcare Support team in 2021 as a Recruiting Consultant. She is originally from Hilliard, Ohio and went to school at Adrian College. She graduated in 2021 with a bachelor’s in business administration. She also was a collegiate athlete, playing golf throughout college. Her professional background is mostly in fitness, customer service, and brand awareness. She looks forward to bringing past skills to the team, but also is looking forward to learning new skills to work towards her personal and team goals. Three words that best describe Hailey are Hardworking, self-motivated, and Diligent. She enjoys playing golf, long walks with her pup Rory, and spending time with her Fiancé Andrew. Something that is unique about Hailey is that her and her mom share a birthday! Her mission at Healthcare Support is to always care for others and always put their goals first.

William Bennett
Recruiting Consultant
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William (Will) Bennett joined Healthcare Support in 2021 as a Recruiting Consultant on the Retail-Centene Team. Prior to joining Healthcare Support, Will earned his bachelor’s degree in communication studies from Florida Atlantic University in 2016. After college, Will gained valuable experience working as a territory manager for a medical sales company in South Florida. And most recently, he spent time working to help survivors in a local domestic violence shelter; serving as a State Certified Domestic Violence Advocate before being promoted to the development side as Development and Events Coordinator. Three words that his coworkers have used to describe Will in the past are compassionate, enthusiastic, and outgoing.

Growing up Winter Park Florida, Will discovered a passion for competitive sports that still carries through to this day. In his free time, you’re most likely to find Will rock climbing with his partner Rachel, enjoying a soccer match, kayaking, hiking, playing video games, cuddling his cat, or finding some way to compete with his friends.
Will looks forward to a rewarding career with Healthcare Support, where he can utilize his passion for people and communication skills to Proudly Serve Our Healthcare Heroes!

Jorge Cabrera
Recruiting Consultant
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Before Jorge started his career here at Health Care Support, he was a Sales Specialist at AT&T. At AT&T he had the opportunity to be an assistant manager and a business line expert. Jorge’s goals here at Health Care Support is to learn as much as possible and accomplish all his tasks on time and in the correct manner. Three words that best describe him as an individual are competitive, focused, and ambitious. he is also originally from Mexico City but was raised in Houston, Texas and where he spent most of my life. Jorge recently just graduated from Houston Baptist University with a BBA in International Business and played NCAA Division One Soccer there for 4 years. His personal interests include working out, being a personal trainer and traveling. Something that brings him happiness is seeing others succeed.

Koree Kitchens
Recruiting Consultant
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Koree joined HSS in 2021 as a recruiting consultant. Prior to joining HSS Koree had spent many years in the sales industry where he learned to develop and nurture relationships between him and his clients. Koree’s love for assisting others and making a difference makes him strive to be the best version of himself every day. The three words that best describe him are caring, ambitious, and passionate.

Koree grew up and spent majority of his life in Crown Point, Indiana just outside of Chicago. Koree graduated in 2020 with a bachelor’s degree in marketing and media. Koree is an avid sports fan and enjoys hitting the golf course during his free time. The main thing in life that brings him joy is his relationship with his fiancé and their time they have spent growing and exploring life together.

Samuel Asare-Konadu
Recruiting Consultant
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Sam joined HSS in 2021 as National Recruiting consultant. Sam is originally from Orlando, FL. Sam played multiple sports in high school & received athletic scholarships in both football & lacrosse. After graduating high school, Sam wanted to branch out & experience different parts of the U.S. He decided to take a lacrosse scholarship & play at Aquinas College in Grand Rapids, MI. During his time at Aquinas, Sam was a captain for the Saints, he participated in multiple clubs and had a few great jobs along the way. While in Grand Rapids, Sam favorite was being a marketing intern for a company called Dwelling Place of GR. He learned many great lessons during that year & really valued his time he spent with the company. While at Dwelling Place, Sam learned how to manage his time as a professional, along with how valuable communication & teamwork are in the workplace.

Sam is a positive, funny & determined. He loves to run/ workout, he likes to golf even though he’s not that good & he loves to watch stand-up comedy. A goal Sam has set for himself is to reach over $100,000 in sales within his first two years with HSS.

Aaron Moore
Recruiting Consultant
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Aaron is from the far away town of Tampa Bay, home of the Super Bowl LV Campion TB Buccaneers. After graduating from the University of Central Florida with a B.S. in Hospitality and Restaurant Management, he decided to stay in sunny Orlando. He is transitioning after Covid-19 from a hospitality management role to a Recruiting Consultant Position in 2021. Hoping to utilize his experience in hiring and staff management, Aaron is excited for this new opportunity. Aaron is also happy to talk about soccer, cooking, and the best places for spirits in Orlando.

Karina Taylor
Recruiting Consultant
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Karina Taylor joined HealthCare Support as Recruiting Consultant in September of 2021. As a recruiter in the staffing industry, she puts her focus into striving to deliver the most comprehensive, and easy-going experience for individuals in the workforce. Karina appreciates having a hands-on, active role where she can help guide organizational growth, and team development by making a difference.

Karina was born in Rochester, New York, but grew up in the sunny state of Florida where she graduated with her Bachelor of Science from Full Sail University. Outside of the office, Karina loves being a mom, enjoying central Florida’s theme parks, and traveling.

Patrick O'Neill
Recruiting Consultant
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Patrick joined HSS in 2021 as a Recruiting Consultant. He comes from a background in Hospitality, specifically restaurant management. He graduated from UCF with a bachelor’s degree in Food and Restaurant Management. Over the past 6 years, Patrick has been working in hotels in the Orlando area, managing restaurants ranging from fine dining to bars to casual dining. This experience has allowed Patrick to build his customer service skills and he believes that will make him a great addition to the HSS team.

Patrick’s mission is to grow within Healthcare Support and use his experience and passion to serve and help to guide his clients to their “dream” jobs within the healthcare industry. The three best words that describe Patrick are driven, passionate, and hard working. Patrick is a huge sports fan, specifically hockey, with his favorite team being the Florida Panthers. He plays in a couple adult leagues in the area and loves to be active when he can. He is excited to join the HSS team and looks forward to working with the rest of his team.

Alex Sylvia
Recruiting Consultant
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Alex Sylvia – With his background primarily in Health and Fitness (and more recently Financial Services), Alex has developed a robust skillset during his professional career. After graduating from Florida Atlantic University in 2019 with a bachelor’s degree in Exercise Science and Health Promotion, Alex began working as a personal trainer before experiencing the “Great Furlough” of 2020. In the new post-pandemic landscape, Alex pivoted into Financial Services where he assisted clients with truly diversifying their retirement portfolios, helping them invest tax-free into cash-flowing assets. While this position granted Alex incredible opportunity to develop, it has always been his dream to get involved once more with the Health and Wellness industry, where he believes he can make a lasting impact on his community, local and beyond. Alex is incredibly excited to start with HealthCare Support and believes that his experience working with all types of clients will transfer into a solid foundation for the Recruiting Consultant role. In three words, Alex would describe himself as tactful, efficient, and empathetic, which he strives to embody daily. Outside of work, Alex enjoys furthering his education in human physiology, exercise science, and Technical Analysis.

Delilah Ross
Recruiting Consultant
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Delilah joined the HSS team in 2021 – excited for her new role as a Recruiting Consultant.
Delilah’s mission is to be able to ebb and flow with all of life’s complexities and to consistently be able to help another in a capacity, while maintaining inner peace and happiness. Her goal is to live her life with purpose in whatever endeavor she is a part of, while maintaining her integrity and spreading love and joy as much as possible. Relentless, kind, and forgiving are the best words to describe Delilah. Her personal interests include animals (she is obsessed with their natural ability to just connect innocently), avid traveler, adrenaline junkie, and a profound love for music. Delilah has a unique ability to connect with individuals that she encounters, no matter how different or difficult they may seem. Delilah creates these connections unconsciously without expectations and it is that connection with others that brings her to true happiness. Delilah Ross was born in New York and settled in Orlando about twenty years ago. Graduated from ST. Peterburg College in 2016 with a bachelor’s degree in business managements.

Delilah Ross started her career in hospitality industry on the ground level as a hostess, to server, to bartender, to cocktail waitress that gained her the ability to work in a very high volume fast past industry, which landed her in a VIP management position at a night club in downtown Orlando. Through the contacts and ability to consistently change with whatever tide came next, she transitioned into sales for Health Club personal training department. She learned more about understanding ones needs on a personal level through the full sale cycle in locations she managed. Delilah was given the opportunity to work with a startup company in construction, and developed the back office, while marketing the new company’s name straight out of college. The company was tasked with introducing new products to the industry and building new territories along the west coast of Florida. Cultivating new relationships with architects, builders, various vendors, and general contractors. This experience created an opportunity to work closely with a builder in the Tampa Bay area, which granted her becoming the operations manager and developing a unique skill set of understanding marketing, sales, and operational management.

Cassandra Riddle
Client Relationship Coordinator
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Cassie has just joined HealthCare Support in 2021 as a Candidate Engagement Specialist. Cassie has had four-year history of hands-on experience with the Walt Disney World Resort in diverse lines of business. In each of her roles she has been successful in producing positive results and has a consistent history of advancing shared company goals and providing exceptional Customer service. Cassie has a passion or collaboration, communication, and finding solutions to any issue that she hopes to bring into her position as a CES with Healthcare support. Her mission is to prove that she is a goal-oriented professional with a driven personality and a proven work-ethic that can enhance her position within her team. The best words to describe Cassie are: Witty, Loyal, and Resilient. Her hometown is Scottsdale, Arizona but has now lived in Windermere, Florida for about five years. Cassie has received a Bachelors in Hotel/Restaurant Management and most recently a Master of Science in Organizational Leadership with a concentration in Strategic Innovation and Change. Cassie’s interests pertain to Comic Books, Movies, and Music. She plays the violin on her own time and her favorite comic books are the Uncanny X-Men. The most unique thing about Cassie is that she served as a Nurse’s Administrative Assistant while on a Medical Mission to her mother’s home country of El Salvador, where her mother served as one of those nurses on the mission.

Ashley Cunningham
Recruiting Consultant
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Ashley Cunningham joined HealthCare Support in 2021 as a Recruiting Consultant. Prior to this role, she held roles in Guest Services Management at Orlando Health South Seminole Hospital, as well as the Walt Disney World Swan and Dolphin Resort. In these positions, she developed a passion for mentoring team members and helping guide them on their career progression. Through her work at Healthcare Support, Ashley’s goal is to connect healthcare workers with opportunities where they can make an impact on the health and lives of others.
Originally from Sarasota, Florida, Ashley graduated from the University of Central Florida in 2011 with a degree in Hospitality Management. In her free time, she enjoys taking road trips, writing, and spending time with her rescue dogs, Maeve and Alice. Her goal is to visit all 63 national parks in the United States (she’s 50% of the way there!).

Amanda Martinez
Recruiting Consultant
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Amanda joined HSS in October 2021 as a Recruiting Consultant for the PERM division. She has an extensive background in Hospitality and Event management, where she worked in Sales and Operations management for almost 5 years. This experience has allowed her to channel her skills in time management, planning and guest service. Amanda can be best described as patient, motivated and outgoing. Amanda’s educational background consists of graduating from EFSC with an associate degree and working towards continuing her bachelor’s at UCF. She was born in Melbourne, FL, and grew up in Palm Bay, FL, before moving to Orlando 5 years ago. During her free time, Amanda enjoys portrait photography, making her own earrings and spending time with her loved ones.

Michael Stokes
Internal Recruiter
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Mike Stokes joined HealthCare Support in July of 2015 as our Internal Recruiter. He specializes in the permenant placement of internal staffing professionals in our headquarter office in the Orlando/Maitland area.

Mike graduated from the University of Central Florida with a Bachelor’s degree in Human Resources Management. Prior to joining HSS, Mike spent 2 years as a Recruiter for SeaWorld. He is eager to connect with talented professionals who are ready to begin a rewarding career in the healthcare industry.

Mike was born and raised in the Orlando area and lives in Winter Park. When he isn’t working, Mike spends most of his free time with family and friends; either playing golf or relaxing by the pool. Please connect with him on LinkedIn!

If you reside within 30 minutes of our Maitland office and are interested in working in our headquarter office, please apply below.

Madelyn Schall
Recruiting Consultant
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Madelyn joined Healthcare Support in January 2022 as a Recruiting Consultant. She has over 10 years of customer service experience as well as worked in the healthcare industry for 5 years. Madelyn strives to always give 110% to her clients and her team, bringing a positive attitude and is thrilled to help others. Madelyn’s friends and family best describe her as outgoing, thoughtful, and adaptable. Madelyn was born and raised in the Orlando area, obtaining her bachelor’s degree in Healthcare Administration from the University of Central Florida. Currently, she is pursuing her master’s degree in Healthcare Administration at the University of Arkansas Grantham. In her free time, Madelyn loves to be outdoors near the water, kayaking or playing with her dogs, reading a good book, or exploring new cities or countries. An essential part of Madelyn’s life is spending time with her family and friends.

Razaina Jean-Eivers
Onboarding Coordinator
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Razaina Jean-Eivers joined HealthCare Support as an Onboarding Coordinator in January 2022. Razaina earned her bachelor’s degree in Health Sciences from Advent Health University in 2017 and her master’s degree in Healthcare Administration from the University of Central Florida in 2019. Before joining HSS, Razaina worked as a licensing specialist at Qualfon, and is very excited to utilize the skills at HSS that she has learned from her past career experiences. Razaina was born in Brooklyn New York but was raised in Orlando Florida since the age of 10, she enjoys spending time with her husband and her toddler son. In her free time, you can usually find her reading a good romance novel or watching shows with her husband.

Tatiana Alicea
Onboarding Coordinator
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Tatiana Alicea joined Healthcare Support Team in 2022 as an Onboarding Coordinator. Currently, Tatiana is a Senior at the University of Central Florida expecting to graduate December of this year. She previously worked as a Recruiting Specialist and has experience in retention and onboarding. Her goal is to grow in her professional career with the HSS team. Tatiana is originally from Miami Florida and moved to Orlando in 2017. She enjoys nature walks, reading and working in her church ministry. Connecting with others is what brings joy to her every day. What makes her unique is her creativity and her positive outlook on life.

Karisa Hutcherson
Onboarding Coordinator
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Karisa Hutcherson joined HealthCare Support in November 2021 as an Onboarding Coordinator. Karisa joins us from Wisconsin, where she previously worked for the Racine County Human Services department as an Economic Support Specialist. While there, Karisa worked closely with the public, determining benefit eligibility including state health insurance, food stamps, and childcare. Karisa holds a Bachelor of Science degree in Human Development and Psychology. Her goals include being the best mother she can be and living life to the fullest. In her free time, she loves spending time with her son, being outdoors, and traveling.

Priscilla Kincaid
Director of Compliance
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Priscilla Kincaid joined HSS in 2021 as the Executive Director of Compliance. Prior to joining HSS Priscilla has been dedicated to the health care industry since 2008. Earning her RN and BSN from Daytona State College she went on to obtain her MBA specializing in Health Care Leadership and Supervision in 2020 from Barry University. She has held sales, operations and clinical leadership positions including being the District Director of Operations for a National Home Health company as well as the Sr. Executive Director for the North Florida Region.

Priscilla is native to Florida being born in Sanford, raised in Deltona. As an adventure enthusiast with a love for her family when not working she enjoys spending time with her husband and two kids always on the go. Some of her hobbies include: Theme Parks, Camping, and Traveling.

Kealie Do
Compliance Team Lead - Alternate Care
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Kealie Do joined HealthCare Support in April 2021 as an Onboarding Coordinator. Previously, she worked as a medical office assistant at a family medicine office. While her time there, she triaged medical care and assisted patients with the comprehension of insurance policies, HIPAA requirements, and medical terminology, and processed medical bills. Her goals include pursuing an advanced education in a master’s program in Healthcare Administration and to unite with a future pet Samoyed that she already named Hiro. Three words that describe her are empathetic, friendly, and outgoing.

Kealie was born in Louisiana, but was raised in Pembroke Pines, FL. She moved to Orlando in August 2016 to attend the University of Central Florida. While at UCF, she co-founded the 60th chapter of alpha Kappa Delta Phi International Sorority, Inc. and was an active member in the East-Asian student organizations! She graduated from UCF in August 2020. Her personal interests include trying out new foods, maintaining the title of a plant mom by visiting plant shops, and spending time with her cat, Eva.

Taylor Brandt
Compliance Monitoring and Grievance Generalist
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Taylor (Tae) Brandt joined Healthcare Support in October 2021 as a Compliance Monitoring and Grievance Generalist. Prior to joining HSS, Taylor worked as a legal assistant for a property damage law firm. Taylor is also obtaining her JD from Florida A&M. In 2018, after obtaining her Bachelor’s degree in Social Work, Taylor moved to Florida from Missouri. During her undergraduate program, Taylor was a legislative intern for the Missouri House of Representatives.

In her free time Taylor enjoys traveling, spending time with her friends and cats, and staying in contact with her family in Missouri.

Natalia Cepeda
Sr. Onboarding Coordinator
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Natalia Cepeda graduated from Valencia College in 2021 and is now heading to UCF for her bachelor’s in Human Resource Management. Natalia is from Guayaquil, Ecuador and moved to Orlando, Florida when she turned 5 and has lived here ever since. She joined Healthcare Support as an Onboarding Coordinator in September 2021.
In her free time, she loves going to the beach with her family and taking trips with them as well as painting when she has the chance to. She’s also a big traveler and one day would love to travel around the world and learn new experiences she can adapt into her lifestyle.

Selena Monaco
Compliance Manager
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Selena Monaco joined HealthCare Support in October of 2018 as an Onboarding Coordinator and was promoted to Senior Onboarding Coordinator in June of 2019. She graduated from Southern Illinois University Edwardsville with a Bachelor of Science in Psychology. Prior to joining HSS, she worked for companies such as Universal Orlando Resort and the Walt Disney Company. Her goal is to build knowledge within her career to provide excellent customer service to both clients and candidates. Selena is excited to be a part of HSS.

Selena is originally from Edwardsville, Illinois and officially moved to Orlando after completing the Disney College Program. She loves spending her free time writing, going to the parks, and relaxing with family, friends, and her three cats, Sammie, Seiko, and Oliver.

Shannon Magrini
Compliance Supervisor
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Shannon Nelson joined the HealthCare Support family in August 2018 as a Recruiting Consultant and shortly after transitioned into an Onboarding Coordinator on the Compliance Team. Over the course of a year Shannon excelled to be a go-to member of the Compliance Team earning her a promotion to Sr. Onboarding Coordinator in January 2020. Before joining the HSS team, Shannon worked as a Client Coordinator/Recruiter at a local Healthcare Agency. Born and raised in Winter Springs, Florida, she graduated from the University of Central Florida with a Bachelor of Science in Health Services Administration in May 2017 and was a member of the UCF Club Lacrosse Team! Shannon enjoys spending time with her family and friends, going to sporting events, traveling, and running marathons. Shannon’s goal is to strive to always provide a positive experience for all her candidates and to help change their lives for the better!

Faren Jean
Onboarding Coordinator
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Faren joined HSS in March of 2022 as an Onboarding Coordinator. She has previously worked as an Onboarding Coordinator with Qualfon. She is excited to advance her skills in this field. Faren graduated from Gwinnett College with a Nursing Degree. Faren was raised in New York and Orlando. She enjoys Harry Potter, LOTR, Anime, DC and Marvel. Her hobbies include arts and crafts, reading, traveling, and doing fun activities with her Husky Lab Mix.

Kaitlyn Fred
Sr. Onboarding Coordinator
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Kaitlyn Fred joined HealthCare Support in June of 2021 as an Onboarding Coordinator on the Compliance Team. She comes with a background of Retail Management and is proud to join the HSS team. Kaitlyn loves to help people and is excited to learn everything HSS has to offer! She can be described as hardworking, focused, and energetic.
She is from North Port, FL and moved to Orlando 8 years ago. When not working, Kaitlyn likes to be outdoors hiking or anywhere on the water listening to her favorite podcasts.

Taylor Shickles
Senior Onboarding Coordinator/Trainer
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Taylor Shickles joined HealthCare Support in September 2019 as an Onboarding Coordinator. Previously, she worked for Orange County Facilities Management as an Administrative Support Representative. When working there, she took on projects such as onboarding orientations and new hire paperwork. Her goals include making sure her and her dogs live a happy and healthy life. 3 words that describe her are funny, loyal, and personable.

Taylor was born and raised in Delray Beach, FL. She moved to Orlando in January 2015 to attend the University of Central Florida. While at UCF, she became a member of the Delta Zeta Sorority and was a UCF Majorette with the Marching Knights. She graduated from UCF in May 2019. Her personal interests include escape games, video games, and hanging out at home. Something unique about her is that she has 2 dogs, Ellie a Lab/Dane, and Callie a Rottweiler/Boxer!

Amanda Fisher
Onboarding Coordinator
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Amanda joined the Healthcare Support team in March of 2022 as an Onboarding Coordinator. She has a background in Retail Management, as well as Admissions. Amanda was born and raised in Orlando, FL and holds an Associate’s Degree from Valencia College. A lover of animals and indoor gardening, she hopes to one day combine those two passions and have a small ranch where she will grow produce for herself and community, as well as house rescue animals.

Christina Moore
Onboarding Coordinator
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Christina is from Memphis, Tennessee where the best BBQ is made. After graduating from The University of Memphis with a B.S in Sociology, she went on to work in non-profit work for several years, HR and recruiting. She moved to Orlando, Florida in April 2021, continuing HR recruiting in the government sector. Hoping to utilize her experience in hiring and recruiting, Christina is excited for this new opportunity. Christina is also happy to talk about real estate, saxophone music and the best food places in Central Florida.

Dana McKinnon
Compliance Team Lead - Specialty Services
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Dana McKinnon joined the HealthCare Support team in September 2018 as a Client Relationship Coordinator and was promoted to a Sourcing Specialist in July of 2019. In February 2020, Dana received another promotion to her current role of Onboarding Coordinator. Before HSS she worked as a selling specialist in retail for 4 years. Dana is originally from Michigan, but has lived in Orlando, Florida most of her life. She graduated from the University of Central Florida with a Bachelor of Science in Biomedical and Behavioral & Social Sciences. In her free time she loves spending time with her son, watching movies, and going to the beach.

Ryan Votsmier
Compliance Team Lead - Managed Care
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Ryan Votsmier Joined HealthCare Support Staffing in March 2021 as an Onboarding Coordinator. Pre-Pandemic, Ryan worked as a Bartender at North Italia in King of Prussia, PA. His goals are to build professional relationships, as well as different and unique skills and knowledge in all facets of Human Resources. Ryan is very excited to be a part of the HSS team.

Ryan was born and raised in Jacksonville, IL where he soon went and graduated from Southern Illinois University Edwardsville with his Bachelor of Science in Psychology. He then went on to Villanova University to complete his Master of Science in Human Resource Development with a certificate in Data Analytics and Research. In his free time, Ryan loves going to theme parks, playing video games, going to concerts, sports, and fantasizing about being a dog owner.

Maria Harris
Temp Payroll Admin
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Maria Harris joined HealthCare Support in February 2021 as an Accounting Generalist. Prior to joining HSS, Maria worked as an accounting specialist for the automotive industry in Arizona while her husband was serving in the Army. Once her husband followed another career, they picked up and moved their family to Windermere, Florida. Maria received her Bachelor’s Degree from Florida State University in 2000. Maria enjoys spending time with her family, friends, and dogs. She also enjoys running, cooking, bowling, and going to the beach.

Andy Yother
Director of Cash Management
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Andy, is an AR Manager with over 15 years of experience. He joined HealthCare Support in July 2016 as the Accounts Receivable Manager, working with the leadership team to help identify process opportunities and lead the organization to continued financial strength. In May 2018 Andy was promoted to Director of Cash Management. Previously, Andy served as AR/Treasury/AP Manager at Fresh Express (which operates as a part of Chiquita Brands International). He also worked for MasterBrand Cabinets, the largest kitchen & bath manufacturing company in the U.S, developing and implementing process improvements in which he received numerous Presidential Leadership nominations and awards.

Andy grew up in Southern Indiana and recently moved to Central Florida. Being a “Hoosier”, he enjoys watching IU basketball and rooting on the Indianapolis Colts. Andy enjoys coaching youth sports, playing music, golfing, and spending time with his family.

Stephanie Rocafort
Director of Human Resources
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Stephanie Rocafort joined HealthCare Support December 2012. Earning an MBA in Healthcare Management made Stephanie a perfect fit to be our Compliance and Benefits Coordinator. In August of 2016 Stephanie was promoted to HR and Benefits Manager and in May 2018 Stephanie received another promotion to Director of Human Resources. Stephanie was born and raised in Guaynabo, Puerto Rico. She is fluent in Spanish and earned her Bachelor of Arts in Psychology and Spanish with a minor in Communications from the University of Dayton. She earned her MBA through the University of Phoenix. While at Dayton, she played NCAA Division I Volleyball and won a bronze medal in high school at the Volleyball Junior Olympics. She enjoys playing beach volleyball, spending time with her two basset hounds, and is a loyal fan of the Cincinnati Bengals and the Atlanta Braves.

Punit Shah
Sr. Financial Analyst
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Punit Shah joined HealthCare Support in October 2019 as a Sr. Financial Analyst. Originally from Sarasota, FL he attended the University of South Florida and graduated in 2012. Prior to joining HealthCare Support, he worked at Citibank, Coca-Cola and Marriot Vacations. Recently, he began his MBA at LSU online and is set to complete the program by August 2020. Punit hopes to bring his prior experiences to HealthCare Support and make a positive impact while creating connections with everyone he meets. In his free time, he enjoys being with family, riding his bike and binging shows and documentaries on Netflix!

Jacob Marchetti
Senior Accountant
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Jacob Marchetti is a graduate from the University of Central Florida with a degree in Business Finance. He was born and raised in Orlando, and is a proud fan of the Orlando Magic. Jacob joined the HealthCare Support team in December of 2015 as our Staff Accountant and was since promoted to Senior Accountant in December of 2018.
Jacob recently traveled to China and loves to dedicate his free time to volunteering with the youth group at Faith Assembly Church- both are passions of his. He also enjoys playing and watching sports such as soccer, basketball, and football. Jacob considers his biggest professional accomplishment to date to be helping people with the life changing experience of buying a home.

Steve Footer
Senior Payroll Specialist
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Steve Footer is a long-time veteran of HealthCare Support Staffing. He has been a payroll expert since 1992, with the last 16 years spent at HSS. Steve provides the Accounting Department with trust, credibility, and expertise in this area. His goal is to ensure accuracy in weekly temp payroll and to stay up to date with the most recent payroll changes.

Steve was born and raised in Portland, Maine. He enjoys cooking, traveling to the coast of Maine, collecting old books and spending time at the Disney parks. He has an Associate Degree in Accounting from Brevard Community College (now known as Eastern Florida State College) and is also certified in Computer Systems by Keiser College. Steve was promoted to Senior Payroll Specialist as of January 2018.

Lisa Patel
Accounts Receivable Manager
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Lisa joined HealthCare Support in October of 2014 as an Accounting Administrator and became our Accounts Receivable Collections Administrator in September of 2016. She was promoted to Senior AR Administrator in January of 2018. Lisa was born and raised in Central Florida and graduated from UCF with a Bachelors Degree in Business. In her free time she enjoys spending time with family, friends, and her dog, and loves travelling.

Kerri Williams
Payroll Manager
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Kerri Williams joined HealthCare Support in September of 2016 as a Project Specialist with Shared Services. Currently, Kerri serves as our Senior Compensation Specialist in our Accounting Department. She is a graduate from IADT of Orlando and holds a degree in System Administration. Before joining HealthCare Support, she worked at HealthCare Scouts as a Corporate Resource Coordinator and held 10 years, prior to that, at Curascript SD as a Contract Administrator. Kerri was born in Concord, Massachusetts and moved to Florida in July of 2002. She enjoys spending time with her family, reading, cooking, and playing puzzle-like games.

Lian Perez
Systems Manager
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Lian Perez joined HealthCare Support in August of 2015 and has held several roles within the company. She now serves as the Systems Manager, where she oversees the management and implementation of our systems and recruitment technology.

Lian is a graduate of Randolph College in Lynchburg, Virginia, and holds a Bachelor’s of Art. Before joining HSS, Lian worked in the Marketing and Events industry as a Marketing and Events Manager. Lian has lived in Orlando most of her life. In her spare time, she enjoys spending time with her family and friends.

Nissa Reilly
Accounting Generalist
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Nissa Reilly joined HealthCare Support as Accounting Generalist in February 2022. Prior to joining HSS, Nissa worked as a financial analyst in the affordable housing market. She is looking forward to utilizing the skills she has learned in her career and applying them at HSS. Nissa was born and raised in Albuquerque, NM, then moved to Los Angeles, CA, for a period before finally relocated to Orlando in 2014 to be closer to family. In her free time, she is usually spending time with family, watching movies, cooking, and going on adventures with her three dogs, Sasha, Indy, and Thorin.

Cyndal Anderson
Office and HR Generalist
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Cyndal Anderson joined HealthCare Support as an Administrative Assistant in July of 2020. She brings a strong passion for helping others from her background as a Personal Assistant and Child Care Provider. She strives to be the best she can be in every aspect and hopes to grow her career at HSS. As a Florida Native, Cyndal enjoys spending her days outside doing adventurous activities with her son and family. Her favorite things to do include visiting the beach and going kayaking on the many rivers here in Florida.

Katherine Stewart
Administrative Assistant
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Katherine joined HealthCare Support in the Fall of 2021 as an Administrative Assistant. She is very service oriented and takes great pride in providing the best service and support possible. She is very excited to grow her career with HealthCare Support. Katherine is a Florida Native, with a love for doing anything near the water. In her free time, she enjoys traveling and live music.

Brandon Boles
Controller
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Brandon Boles joined HealthCare Support as Controller in August of 2021. A CPA for over 10 years, Brandon is an experienced finance professional with 15+ years of experience helping both public and private companies provide accurate and reliable financial support. Brandon enjoys having a hands-on, active role where he can help guide organizational growth and team development.

Brandon grew up in Vero Beach, FL and is a proud graduate of the University of Central Florida, where he earned his Bachelor’s Degree in Accounting. Outside of the office, Brandon enjoys playing golf, attending UCF & Orlando City games, spending time on the water, and playing with his chocolate lab.

Rebecca Hines
Systems Specialist
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Rebecca Hines joined HealthCare Support in August 2021 as an Administrative Assistant. She has a prior background as an Imaging Specialist and Administrative work from her previous job. Rebecca is caring, supportive, and driven by helping others. She was born and raised here in Orlando. Rebecca has a passion for traveling, anywhere that offers hiking or the beach, she is always looking for an opportunity to find her next destination. Rebecca also has two dogs that are her life.

Tara Kleinschmidt
Accounts Receivable Coordinator
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Tara joined HealthCare Support in October of 2021 as an Accounts Receivable Coordinator. Tara is originally from Long Island, New York and moved to Orlando at the age of 12. Before the pandemic hit, she managed a bar poker league dealing Texas Holdem in bars and restaurants around the state. In her free time, she enjoys spending time with her family and friends, walking her dog, playing Texas Holdem, watching crime TV, playing board games and watching the Tampa Bay Bucs.

Tommy Lyons
IT Specialist
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Tommy Lyons is an IT Specialist who joined HealthCare Support in 2021. Born in Baltimore, Maryland; Tommy spent time in SC and TN before settling into Orlando, FL in 2021. Tommy has been working in the IT Industry for over five years and is passionate about helping his colleagues. Tommy takes a pro-active approach to IT. In his spare time, Tommy travels to the Key’s or enjoys camping during the cooler weather. He is passionate about nature and spending time with friends in his new home state.

Rebecca Williams
Recruiting Consultant
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Rebecca joined HealthCare Support in February 2022 as a Recruiting Consultant. She has a strong background in retail sales and account management. She has been recognized as a top performer in her previous roles. Rebecca moved to Florida in 2005 from Mississippi. She enjoys spending time at theme parks and with her family.

Kevin Valencia
Recruiting Consultant
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Kevin started in 2022 as a Recruiting Consultant for the Centene team. He currently owns a painting/renovations business that he has worked full-time for the past two years, but is now doing it on the side as he embarks on a new career change. In this role he worked directly with contractors, company assistants, clients, and employees. He managed payroll, ensured projects were completed on time, made sure jobs were completed to the specifications required, helped with recruiting/firing, and made sure employees had all the equipment needed to work. In the past he also gained some sales experience from previous retail roles such as Nike & Giorgio Armani, where he learned to partner with customers to figure out exactly what their needs were. His mission is to learn about recruiting to assist people in their job search.

Kathleyn Grespan
Recruiting Consultant
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Kathleyn has been hired as a Recruiting Consultant. She has been in the healthcare field for the last seven years with a strong background in spinal surgery. Prior to HSS, Kathleyn was working as a surgical concierge at BioSpine Institute for about two and a half years. There, she became an expert in handling high calls volumes and creating strong relationships with her patients. Her ultimate mission is to build her professional career in recruiting and continue to grow from there. Kathleyn can be described as ambitious, proactive, and reliable. Kathleyn was born and raised in Orlando, Florida but her family comes from Sao Paulo, Brazil. She graduated with her associates degree from Valencia College and is currently finishing up her bachelor’s degree in biomedical science at the University of Central Florida. Her personal interest include art, traveling, and hanging out with her two puppies, Blu and Callie. Evidently, all three of these interests bring her utter happiness in her life. She works hard and strives to have the things she wants out life.

Tyler Line
Recruiting Consultant
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Tyler was hired as a recruiting consultant and joined the team in February of 2022. He has previous experience in the healthcare industry as a customer service representative and a pharmacy technician. Three words he uses to describe himself are motivated, eager, and outgoing. The thing that brings him the most happiness is playing golf in his free time and spending time outdoors. Tyler was raised in Oviedo until he left for college and moved to Tallahassee where he completed his bachelor’s degree in marketing at Florida State University. After graduating in July 2021, he moved back home to Oviedo to start his career. Something he is looking forward to in this new role is creating lasting relationships with candidates and co-workers.

Chris Zymroz
Recruiting Consultant
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Christopher joined HealthCare Support in 2022 as a Recruiting Consultant and brought with him a wide variety of interpersonal skills to establish relationships with others. After transplanting himself to Orlando, FL, Chris started his work with The Walt Disney Company where he learned how to really build trust and rapport with anyone that he met. As a Guest Service Specialist within the company, he would consistently email and speak with clients to build a sense of trust and rapport to ensure a high-quality outcome for their visit. Soon thereafter Chris wanted to bring these skills of building relationships with others to the next level by helping others and worked towards a career as a paralegal for a bit before he came to work as a Recruiting Consultant. As a transplant to Orlando directly from West Springfield, MA, Chris knows what it is like to live in the frigid cold north and moved down to sunny Florida to experience the fun. He is a Disney buff thanks to his past experiences and will be able to expend a lot of trivia knowledge for those interested; however, there is a cost to sharing this knowledge. He may ask you where the best place to eat in your hometown is since he is always looking for those unique restaurants whenever he travels, and he is always travelling. Also, for those who are ever interested in listening for 3 hours and having it feel like moments, just mention Dungeons and Dragons to him. As a dungeon master of his own homebrewed world, Chris pours all of his hard-work and passion in to creating fantastical adventures for his friends and share in the camaraderie that is the craze. Chris is always eager to learn something new for this passion to make his homebrewed world more accurate and is seen always researching something new every day. Working with Chris some may say he is a bit over-caffeinated, but he is seen as an energetic, goal-driven, passionate person who is always willing to lend a helping hand. He is easy to connect with and once he is on your side, he is ready to help you every step of the way. When it comes to the end of the day, your enjoyment truly is his enjoyment as he is always thrilled to make others happy. If you are frowning around him, you will not be sad for long.

Brittany Williams
Recruiting Consultant
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Brittany joined Healthcare Support Systems in 2022 as a recruiting consultant. Brittany graduated from Lynn University with a Master of Science degree in psychology, and she also graduated from Florida Atlantic University with a Bachelor of Arts in psychology. With her experience in the psychology field, Brittany has gained a great understanding on how to empathize with others, have great communication skills, and how to be understanding. These skills have helped her in her sales roles in the past, and she hopes to use these skills to help others in her new role as a healthcare recruiting consultant. Brittany would describe herself as compassionate, motivated, and reliable. Brittany grew up in Ocala, Florida and recently moved to Orlando from Boca Raton. Brittany loves to rollerblade, go to the beach, and be around friends and family.

Edgar Fernando Reyes
Recruiting Consultant
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Fernando Reyes joined HSS in 2022 as a Recruiter. He graduated from UCF in 2011 with a degree in Hospitality Management. He worked for a radio station in Orlando called Florida Man Radio. Fernando did 10AM to Noon on The Justin Clark show and went by Lurch as his on-air name. Fernando is also in the military. He is in the Army Reserves, and he graduated in the top 10% of his class. He is in the Chemical Corps or as they call them, Dragon Soldiers. Fernando brings years of hospitality to the table and the ability to get a message across in various platforms. His goal is to make a career out of recruiting, as that will bring stability to his life. He is hardworking, easy going, and a team player. He was born in New York, but he calls Orlando home. Sports are second nature, but soccer is his passion! Something that brings him happiness is being the best uncle to his two nephews and niece!

Shannon Torrence
Recruiting Consultant
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Shannon Torrence joined HSS in 2022 as a Recruiting Consultant. Shannon graduated from the University of Central Florida with a B.S in Hospitality. She has a professional background in Hospitality and Event Management. Shannon will use her skills in communication, leadership, and organization in her new role at HSS. Her goals include using her skillset to prioritize client/candidate needs in a fast-paced environment, guaranteeing customer satisfaction while meeting and exceeding the monthly office goals. Shannon is friendly, communicative, and enthusiastic. She was born in Columbus Ohio, but was raised in Central Florida. Her personal interests include traveling, music, and hosting gatherings with her friends and family. Shannon gains her happiness by making those around her happy.

Kaleb Rowland
Recruiting Consultant
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Kaleb Rowland was born in Orlando, FL. He attended the University of Mississippi, graduating in the spring of 2015 with a Bachelor’s Degree in English. He joined the HSS team in March of 2022 as a Recruiting Consultant, after spending the previous 5 years in the construction industry in a variety of roles. Kaleb had been looking to get out of the construction industry for quite a while and was eager to get started in a new industry. He hopes to become a valued member of the team as quickly as possible. Kaleb enjoys spending time with his family and friends while participating in a myriad of sports and activities.

Georgia Surney
Recruiting Consultant
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Georgia Surney joined HSS in March 2022 as a Recruiting Consultant on the Perm Team. She moved to Orlando in February 2022 and has a previous background in banking. During this time, she was able to hone in on her communication skills and generate leads to build her book of business. Georgia received her Bachelor’s Degree in Psychology from the University of Texas in 2018. She is currently working on her Master’s in Business Administration. Her goals are to continue building knowledge to prepare herself for future career success. Georgia can best be described as determined, kind, and Disney obsessed! She was born in Colchester, United Kingdom, but grew up in San Antonio, Texas. Some of her personal interests include going to the Disney and Universal parks, traveling, watching movies, and hanging out with her husband and two cats. She has lived in three different countries and multiple states, but is excited to call Orlando her new forever home!

Sir'Wade Frye
Recruiting Consultant
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Sir’Wade Frye started as a Recruiting Consultant with HSS in March of 2022. He is an UCF AlumKnight and graduated with his Bachelor of Science in Psychology in the Summer of 2019. He has a background of recruiting for Wade’s Piping Solution, that will transfer over to his new role with HSS. He can be described as someone that is enthusiastic, hardworking, and compassionate. He was born and raised in Miami Gardens, FL. Sir’Wade loves to play sports, workout, and produce musical instrumentals in his free time. Something that is unique about him is that he is of Haitian and Bahamian descent.

Shane Ochs
Recruiting Consultant
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Shane Ochs joined HealthCare Support in March of 2022 as a Recruiting Consultant for the Perm Division. He has a background in Education and Sales, which means he’s always had a knack for communicating/collaborating with many individuals, and making sure their needs are met. His goal is to make sure all candidates have the guidance and the expectations needed to shine in their new positions and to make sure jobs and companies are filled with the best candidates possible. The 3 words that best describe him are – caring, diligent, and driven. He will always make sure everyone is on the same page and happy with the results. Shane was born and raised in Orlando. He received his Bachelor of Business Administration from the University of Central Florida in 2017. He enjoys sports, the outdoors and loves to go on adventures and try new things.

Heather Bond
Recruiting Consultant
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Heather Bond joined HSS in 2022 as a Recruiting Consultant on the Dialysis team. She has a background of over 5 years in management with her previous company. She started as a Customer Service Manager and moved to Operations, where she managed 50+ employees in a manufacturing warehouse. Her customer service background will be lucrative in recruiting and will require little adaptation when speaking to people via phone, email, etc. – while her background in Operations and managing a team of employees will be instrumental when remaining tuned-in with new candidates viable for roles in the dialysis travel department. Heather’s mission is based on her most important values in life, which includes confidence, ambition, and optimism. Her goal is to have people see these values in her. Heather is most passionate about helping others spread positivity and continuing to grow in her career. Heather is from Winter Springs, Florida. She spent a few years in Boca Raton, Florida attending Florida Atlantic University before moving back to the Central Florida area. While in Boca Raton, Heather began using her creativity to invest her time and money into developing her own skateboard company called “Equal Decks Skate Co.” which had the mission of spreading positivity and equality to people who shared the love of skateboarding and longboarding. Heather’s skateboard company generated the money she needed to cover her student loans – to this day Heather still loves woodworking and being creative in her free time.

Miranda Marquez
Recruiting Consultant
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Miranda Marquez joined HSS in 2022 as a Recruiting Consultant on the Home Health Travel Team. She has over 10 years of professional experience in hospitality, ranging from Hostess to Supervisor. Her strong customer service and hospitality background will help her thrive as her career in recruiting flourishes. Driven, passionate, and reliable best describe her as an individual. Her hometown is Gaithersburg, Maryland and has been in Florida since 2012. She obtained a Bachelor’s Degree from University of Central Florida in Health Science and has always had an interest in healthcare and helping others. Her passion for yoga and nature brings her happiness. Realignment and focus is very important for Miranda!

Andres Guardado
Recruiting Consultant
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Andres Guardado joined HealthCare Support as Recruiting Consultant with the Alternate Care Team. He is originally from El Paso, TX where he attended the University of Texas at El Paso. While attending UTEP, he studied Graphic Design and engaged in several campus organizations that allowed him the opportunity to grow professionally and learn about his passion for helping others. After earning his BA, he moved to sunny Florida where he gained experience in various industries including graphic design, customer service, and education. He applied his charisma, enthusiasm, and creative qualities wherever he found himself, often resulting in recognition from leadership. Now, as a Recruiting Consultant for HealthCare Support, he utilizes the same skills to meet his main goal of helping others. However, in his free time, he still manages to find a way to assist others through freelance graphic design, teaching others how to draw. He also enjoys traveling to new areas and sharing experiences with new people.

Renae Orgill
Recruiting Consultant
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Renae Orgill joined HSS in 2022. Renae brings with her an extensive healthcare background with impressive communication skills and exceptional work ethic. Renae’s goal is to serve the public and make a ton of money doing it. Three words that describe Renae – Tenacious, hardworking and responsible. Renae is from Miami, Florida and graduated from UCF with a Communication Conflict degree. Renae enjoys reading, working out and traveling.

Nicholas Watt
Recruiting Consultant
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Nicholas is from Pensacola, Florida. He received his Bachelor’s in Hospitality Administration from Florida State University. He joined the HSS team in April of 2022 as a Recruiting Consultant. He has ten years of previous hospitality experience, specifically in hotel operations. He brings with him excessive experience in team leadership, multi-tasking, communication, and problem resolution. Nicholas married his lovely wife Lisa, in 2014. He has two daughters named Charlotte and Parker. They provide him all the joy in the world. His goal is to continue growing in his career and learn as much as possible, while continuing to provide for his family and spending as much time with them as possible. Watching his daughter Charlotte sing and use her imagination, bring him an unmatched level of happiness. His hobbies include golf, movies, poker, trivia, and family time.

Kory Schillo
Recruiting Consultant
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Kory Schillo joined HealthCare Support on May 16th, 2022, as a Recruiting Consultant for the Behavioral Health Team. Kory first started working in 2018 for Publix Supermarkets, there he learned great customer service and public speaking skills; more recently he worked for Absolute Ventures where he learned marketing with a direct focus on sales. His mission is to become competitive and successful within the company; and have financial stability with both jobs. He is hard-working, smart, and competitive. Kory grew up in a small city, Cooper City which is located near Fort Lauderdale, he then moved to Orlando to pursue a degree at the University of Central Florida. Currently, he is in his last semester at the University where he is getting his Baccalaureate in Political Science Prelaw with a minor in Business Administration. Kory grew up playing lacrosse and has been for the last 14 years. He played for the Club team at UCF and participated all 4 years. He was the President for the team during his junior year at the school. Something that brings him happiness is his dog Nala, who he adopted at the Orlando Humane Society, and his friends, who he spends a good amount of time with.

Joseph Simone
Recruiting Consultant
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Joseph joined HSS in 2022 as a Recruiting Consultant. He leaves his previous role as a Manager at Texas Roadhouse, where he led a high-volume store. Joseph hopes to build his skillsets as a recruiter in the medical field and hopes to become a top performer on his team! Three words that describe Joseph are as follows – Personable, driven, and inquisitive. Joseph was born and raised in Staten Island, New York and then moved to Oviedo, Florida in 2009. He graduated from the University of Central Florida in 2021, with a B.S. in Integrated Business. Growing up, Joseph developed a passion for football, playing through high school and coaching for a year during college. Something that brings Joseph happiness is a team-work driven environment!

Austin Paynter
Recruiting Consultant
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Austin joined HSS in 2022 as a Recruiting Consultant. He graduated from Florida State University in May of 2021. He has a degree in Marketing and a background in Finance. Austin hopes to make an impact at HSS and learn as much as he can. The words that describe him best are outgoing, adaptable, and resilient. Austin’s hometown is Tavares, Florida. He enjoys working out, carpentry, and cooking. Something that brings him happiness is his fiancé Cindy. They will be getting married in July 2022.

Daniel Twilley
Recruiting Consultant
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Daniel joined HSS in 2022 as a Recruiting Consultant. He is excited to help find fulfilling and rewarding career placements for candidates, with a background making vacations magical in Orlando’s hospitality industry. Daniel originally moved to Orlando from Tennessee, having attended the University of TN-Knoxville earning a business management degree in 2012. Go Big Orange! His interests include rollercoasters and theme parks, film, professional sports, and disc golf. You can often find Daniel driving around on the weekend to throw frisbees (unintentionally) at trees!

John Tyler
Recruiting Consultant
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John Tyler joined HSS in May of 2022 as a Recruiting Consultant. He has a background in hospitality, solar and health care. Three words that describe John are hardworking, driven, and focused. He is from Pittsburgh Pennsylvania and attended Butler County Community College and Slippery Rock for communications. Some of his interests are basketball, football, and movies. John is a big movie “nerd”, as well as a huge sports fan.

Brittney Rauman
Recruiting Consultant
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Brittney Rauman joined in 2022 as a Recruiting Consultant for the Acute Allied Team. She has a background in retail sales as well as the hospitality industry. Most recently she was working for the Walt Disney World Company where she was a concierge cast member before being recruited to HealthCare Support. She was born and raised in St. Petersburg, FL and attended Florida State University for her undergraduate and graduate degrees, both of which are in hospitality. Brittney is driven, goal oriented, and strives to never stop learning. She loves spending time with her family and friends whether it’s at the parks, beach or just hanging out.

Keytrice Castro
Recruiting Consultant
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Keytrice is one of our new Recruiting Consultants for June 2022. She recently moved back to her hometown of Winter Garden, FL and is so excited to join the team! After earning her MBA from UCF, she moved to Colorado for an eight-year stint and thrived in the new environment. She grew her consultative selling skills in the telecom industry with AT&T and CenturyLink over six years, she then broke into the medical sales industry at the end of 2020 with Bioventus. She loved working in the healthcare industry directly with physicians, clinical, office support staff, and patients. She thought it was truly rewarding work! She ultimately decided recruiting would be a better fit. She knew she wanted to work at HSS to continue her journey in the healthcare industry. Her mission is to help deserving and qualified candidates find the right fit, and help her AE and clients fill roles! Her goal is to break records, so if you currently hold a record at HSS (i.e., fastest placement, rookie of the year, etc.) and don’t mind a little friendly competition, please stop by her cube, and let her know about your successes! Keytrice loves going on hikes, but that’s the extent of her desire to do physical activity. Watching movies, laying out at the beach, and going to brunch or dinner is more her speed! She’s an introvert, but also incredibly friendly and dependable. She also cares a great deal about the people in her life, including the people she works with. She donated a kidney to a coworker in the beginning of the pandemic in 2020, so if you don’t need a kidney—Keytrice has your back!

Savannah Bressler
Recruiting Consultant
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Savannah joined Healthcare Support in June of 2022 as a Recruiting Consultant. Previously, she worked with special needs children as a Care Provider for four years. She assisted children from 6 months to 14 years old with developing their daily living skills, such as social, motor, and communication skills. A great passion of Savannah’s has been seeing the progress each child made in their abilities that had an impact on each child’s family. Joining Healthcare Support falls in line with Savannah’s mission of helping others, however she can. In addition, to joining a company with an incredible culture, the ability to grow within Healthcare Support and develop business relationships. Three words to describe Savannah are compassionate, organized, and communicative. She grew up in Scottsdale and Chandler Arizona, but moved to Bremerton, Washington in 2016 where Savannah met her husband, Steven. They moved to Florida in February 2021 to be close to Steven’s side of the family and for a change due to the pandemic. Savannah graduated from University of Washington in December of 2021 with a Bachelor of Arts in Psychology and because of COVID-19 was never able to attend class in person. Savannah’s hobbies include walking her dogs, Pudge (Frenchton) and Nala (Corgi), in their neighborhood. For the past nine years, hot yoga has been one of her favorite ways to exercise while decompressing. Savannah enjoys creating various mediums of art, spending time outdoors, watching movies, and going to the beach.

Shannen Connor
Recruiting Consultant
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Shannen will be working for HealthCare Support as a Recruiting Consultant. She comes from an education and PR background. Her professional background includes working as an English teacher for 3 and a half years, having taught 12th, 10th, and 8th grades, respectively. In addition, she has experience working with a startup PR company for one year. The skills that she will be able to transfer from these previous jobs include efficient communication skills, time management, ability to multi-task, and experience with sales. Her mission with HealthCare Support is to be a great asset to the team, and to help inspire and change someone’s life for the better. Three words that would describe Shannen as an individual would be determined, patient, and consistent. Her hometown is Orlando, Florida. Her educational background includes obtaining a bachelor’s degree in English Literature from the University of Central Florida. Shannen’s personal interests include watching Netflix shows, spending quality time with her girlfriend and her family, and looking for ways to learn something new every day. Something that she believes is unique about herself is that she is left-handed, and is a huge fan of Edgar Allan Poe’s work, which includes having two different tattoos pertaining to him. Shannen is excited to be a part of the Big Perm team, and she is looking forward to seeing how she can make a difference for the company!

Valdine Perou
Recruiting Consultant
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Valdine is from Lake Worth, Florida. Valdine graduated from the University of Central Florida, Spring 2021, with a major in Sociology and a minor in Legal Studies. In her free time, Valdine enjoys the creative arts including, but not limited to singing, dancing, and writing. Previously, Valdine has worked within the education field and has decided to take a different path in her career. Valdine began working with HealthCare Support on June 6th, 2022 as a Recruiting Consultant. Valdine is looking forward to embarking on a new journey in the recruiting world, as she embraces the inclusive and kind culture HSS has to offer!

Francis Thomas
Recruiting Consultant
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Francis Thomas joined HealthCare Support in 2022, as a recruiting consultant. He comes from a background in sales, serving and manufacturing. His experience working with guests through retail sales and in restaurants, combined with his most recent manufacturing job at Coca Cola, has developed his work ethic into someone who is highly personable, pays close attention to detail and is used to working in environments where he must manage himself. His mission is to build a strong identity in his career path, while also aiming for a life of financial freedom. Passionate, curious, and articulate are words his coworkers and family have used to describe him. Originally from Philly, he grew up mostly in Florida and attended Colonial High School, as well as some education at Valencia College. He loves anything stock trading related, plays video games with his girlfriend and always has an urge to practice his kickboxing and Muy Thai.

Gamalier Castillo
Recruiting Consultant
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Gamalier Castillo was born in Puerto Rico and lived in Boston, Massachusetts before going back to Puerto Rico to finish high school and begin college. Gama moved to Orlando, FL in 2004. He has worked in many aspects of the customer service industry. In 2009 he achieved his certification as Veterinary Technician in the state of FL. In 2011 Gama opened his own business, a comic bookstore. He operated his business until 2016. He is fully bilingual in both English and Spanish. Can read, write, and speak in both languages fluently. His mission goals are to exceed expectations in his new career and become a part of the leadership team. His current hometown is Orlando FL. He has his high school degree from Saint Teresa Academy in Puerto Rico, a state certification as a Veterinarian Technician and his associates degree in Graphic Design and Digital Photography. Some of his personal interests are sports (mainly basketball), read comics, photography and enjoying time with friends and family. Something unique about Gama is his overall passion for Star Wars. He enjoys cosplaying as different characters from the franchise. He enjoys the films, shows, and enjoys the fun had in the Geek community.

Jamie Sarua
Recruiting Consultant
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Jamie Sarua is a young and self-motivated Integrated Business major from the University of Central Florida. He worked in the hospitality industry for 7 years as assistant general manager. At his new position, he will be a Recruiting Consultant. He is motivated, money-oriented, competitive, and funny. Jamie works well with and enjoys meeting new people and grow his network. He enjoys the outdoors and the game of basketball very much. With this position, some of Jamie’s goals include getting out of his comfort zone, earning a great salary and to soon start a family.

Mike Lingley
Recruiting Consultant
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Mike Lingley joined HealthCare Support in June of 2022 as a Recruiting Consultant. Originally from Reading, MA, he has lived in Orlando since 2006, graduating from UCF with a Hospitality Management degree in 2009. Mike has an extensive background in the hospitality industry, including over 10 years of leadership experience at Walt Disney World. His goal is to make people happy including through the recruitment and placement process. When not at work, he loves get-togethers with friends, binging must see tv, yoga and Pilates classes. The unconditional love of his dog Sadie is also a huge source of his sanity and happiness!

Morgan Hagood-James
Recruiting Consultant
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Morgan Hagood-James joined HealthCare Support in June of 2022 as a Recruiting Consultant. Morgan comes from a background in teaching, entertainment, and hospitality. With her experience in teaching, she can adapt to unseen circumstances, her experience in entertainment helps her think quickly on her feet and connect with new people. Her time in hospitality gave her the skills to converse with people from all types of backgrounds. Morgan’s goal is to be a rockstar recruiter! She is very excited for this opportunity and to be working for the company! Morgan is a true Floridian, born and raised in Orlando, Florida. She attended the University of Central Florida and received her degree in Biology. Morgan is extremely outgoing, hardworking, and positive. She enjoys going to the beach, hanging out with her animals (standard poodle and two bunnies), going out to eat and roller skating. She is a former Disney Princess; can you guess who?

Randy Martinez
Recruiting Consultant
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Randy Martinez is excited to join the HealthCare Support team. Randy has 17 years of experience in customer service and has worked in many industries including baking, travel, banking, and technology. Randy has a degree from Le Cordon Bleu in Patisserie and Baking. Randy’s favorite dessert to make is mango crème brulee. Randy also enjoys cooking, gardening, and watching TV shows and movies. He was born in Chicago and has been living in Oviedo for 15 years. Randy is a leader, problem fixer and information seeker!

Sharon Pinero
Recruiting Consultant
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Sharon Pinero joined HealthCare Support as a recruiter on June 27, 2022. She has worked in both the sales and hospitality industry for over 18 years. She is excited for this new career path. Sharon was born in Puerto Rico and raised in Florida and Nevada with her parents and 2 younger brothers. She loves helping people, is determined and can be competitive at times. She loves doing jigsaw puzzles, spending time with her loved ones and playing tourist in this amazing city. Sharon plans to be a great addition to the team and is ready to hit the ground running.

Culture Matters

At HealthCare Support, we ground everything we do with our purpose: "Shaping Futures for Individuals and Their Families." Our employees are energetic and have a passion to help others. The atmosphere in our office is fun and fast paced. Each day is unique with shifting priorities to fit our clients' needs in the everchanging healthcare industry.

Healthcare Support Staffing, Inc. is an equal employment opportunity employer and will consider all qualified applicants without regard to race, color, religion, disability, sex, sexual orientation, gender identity, national origin, protected veteran status, or any other characteristic protected by applicable local, state, or federal law.