Behavioral Case Management Jobs
What is a Behavioral Case Manager?
A Behavioral Case Manager is a specialized healthcare professional who coordinates care for individuals dealing with mental health, substance use disorders, or behavioral challenges. Their primary goal is to ensure patients receive appropriate, timely, and effective services that support recovery and improve quality of life.
What does a Behavioral Case Manager do?
Key job responsibilities for a behavioral case manager may include:
Assessment - Conducting comprehensive evaluations of clients’ behavioral health needs, strengths and barriers
Care Planning - Developing individualized treatment plans in collaboration with clients, families and providers
Coordination - Linking clients to mental health services, substance use treatment, housing, employment support and other community resources
Monitoring - Tracking progress, adjusting care plans as needed and ensuring continuity of care
Advocacy - Acting as a liaison between clients and service providers to ensure access to necessary care
Documentation - Maintaining accurate records of assessments, interventions and outcomes
How to Work as a Behavioral Case Manager
The ideal candidate for a Behavioral Case Manager role is a compassionate and resourceful professional with a background in social work, psychology, nursing or counseling. They excel at building trust with clients, navigating complex care systems and advocating for equitable access to behavioral health services. A successful candidate is both clinically knowledgeable and emotionally intelligent, with a commitment to improving lives through coordinated, person-centered care.
Skills and qualifications needed:
A current, unrestricted RN license in your state of residence is required
Entry level behavioral case manager positions require a Bachelor’s degree at the very minimum and often require at least some experience in a related healthcare field such as acute care or coaching members with psychiatric disorders
Mid-level and higher behavioral case manager positions require a Bachelor’s degree in a related field and a few years’ experience in case management
Where Do Behavioral Case Managers Work?
Behavioral case managers are found in a variety of healthcare environments, including but not limited to:
Community mental health centers
Hospitals and integrated health systems
Managed care organizations
Correctional facilities
Schools and universities
Nonprofit and social service agencies
Your Career, Your Way
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