Healthcare Administrative Assistant Jobs
What is a Healthcare Administrative Assistant?
A healthcare administrative assistant works to insure that the clinic, doctor’s office, or hospital they work at functions as smoothly as possible. You are not just in charge of checking patients in when they arrive, your responsibilities are much more than that.
As a healthcare administrative assistant, you would provide a wide variety of support to one or more departments or managers. You would prepare documents for personnel changes, produce operating reports for your respective department, and serve as a liaison for internal and external inquiries for your respective department.
What does a Healthcare Administrative Assistant do?
Key job responsibilities for a healthcare administrative assistant may include:
Schedule and confirm patient appointments and procedures
Register new patients and update existing records
Answer phones, direct calls, and respond to inquiries
Process billing, insurance forms, and payments
Maintain patient confidentiality and ensure compliance with regulations
Organize and manage office supplies and inventory
Assist patients with forms and explain procedures
Communicate with healthcare professionals regarding scheduling and documentation
How to Work as a Healthcare Administrative Assistant
The ideal candidate for a Healthcare Administrative Assistant is organized, detail-oriented and thrives in a fast-paced environment. They should possess strong communication skills to interact effectively with patients, providers and insurance representatives, while maintaining professionalism and empathy.
Skills and qualifications needed:
High school diploma or equivalent; postsecondary certification or associate degree preferred
Proficiency in medical terminology and healthcare software (e.g., EHR systems)
Strong organizational, communication, and customer service skills
Familiarity with HIPAA and other healthcare regulations
Ability to multitask and work in fast-paced environments
Where Do Healthcare Administrative Assistants Work?
Healthcare administrative assistants are found in a variety of healthcare environments, including but not limited to:
Hospitals
Outpatient clinics
Private medical practices and doctor's offices
Specialty care centers
Dental and vision offices
Long-term care facilities
Your Career, Your Way
At HealthCare Support, we don’t just help you find a job, we help you build a career that reflects your goals, values and potential. With a dedicated recruiting specialist by your side, our personalized hiring process is designed to uncover opportunities that truly fit. If you're ready to make a meaningful impact in healthcare and want a partner who’s invested in your success, HealthCare Support is where your journey begins.