Member Service Representative 
 
HealthCare Support is actively seeking a Member Service Representative to fill an opening in Orange, California.  
 
Daily Responsibilities for Member Service Representative:
<ul>
	<li>The Customer Service Representative (CSR) will be the first line of contact for CalOptima Health’s members and providers.
	<li>Program Support Participates in a mission-driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability.
	<li>Assists the team in carrying out department responsibilities and collaborates with others to support short and long-term goals/priorities for the department.
	<li>Monday-Friday, 9:00 AM – 5:30 PM
</ul>
Required Qualifications for Member Service Representative:

<ul>
	<li>High School diploma or GED
	<li>STRONG preference for bilingual candidates (any language)
	<li>6 months of TRUE call center experience required
	<li>1 year of healthcare  experience
	<li>Ability to multitask
</ul>
Preferred Qualifications for Member Service Representative:

<ul>
	<li>MCO experience 
</ul>
Benefits for Member Service Representative:

<ul>
	<li>Health Insurance
	<li>Dental Insurance
	<li>Life Insurance
	<li>Employee Assistance Program (EAP)
	<li>Access to Investment Accounts
	<li>Career and educational tools within our Ingenovis ACT (advocacy) Program
</ul>
Pay Details: $23- $31.05/ Hour 
 
Interested in Being Considered? 
If you are interested in applying to this position, please click Apply Now for immediate consideration. 
 
For additional questions, you may contact us at Jorge.Cabrera@healthcaresupport.com. Please include your phone number, Job Title, and location and our recruiters will reach out. 
 
Healthcare Support Staffing, LLC is an equal employment opportunity employer and will consider all qualified applicants without regard to race, color, religion, disability, sex, sexual orientation, gender identity, national origin, protected veteran status, or any other characteristic protected by applicable local, state, or federal law.

Contract - Patient/Member Services

$23 - $31/hr

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