Are you a Bilingual Pharmacy Professional (Mandarin and Cantonese) who enjoys helping patients navigate their medications and coverage with confidence? Are you looking for a role where your customer service skills, pharmacy experience, and Spanish fluency truly make a difference all while offering flexibility and long-term growth? If so, this opportunity may be a great fit for you! 
 
Bilingual Pharmacy Care Coordinator Daily Responsibilities:
<ul>
	<li>Assist patients and prescribers with medication questions, coordinates prescription refill(s), updates billing information, reimbursement support, processing pharmacy claims, obtaining authorizations and overrides as needed and discussing financial responsibility with patients and addresses patient concerns
	<li>Communicate with patients and prescribers/physicians over the phone
	<li>Order management activities such as order/data entry, patient onboarding, patient profile creation and updates, prescription retrieval, adverse event and product compliant submission and reconciliation, and assigned follow-ups
</ul>
 
Requirements:

<ul>
	<li>High school diploma or graduate education degree (GED)
	<li>1+ year of customer service experience in a pharmacy setting 
	<li>Bilingual in Mandarin AND Cantonese
	<li>Experience conducting inbound/outbound calls with patients/customers 
</ul>
 
Hours for this Bilingual Pharmacy Care Coordinator Position:

<ul>
	<li>Rotating Schedule, Monday-Friday (90% Remote, In Office 1-2 Times per Month)
</ul>
 
Advantages of this Opportunity:

<ul>
	<li>Competitive pay: $21/hr-$25/hr (dependent on experience)
	<li>Primarily remote (in office 1-2 days a month)
	<li>Paid Time Off including sick days
	<li>Health insurance coverage for you and your dependents
	<li>401(k) + employer match 
</ul>
Interested in being considered for the Bilingual Pharmacy Care Coordinator role?

<ul>
	<li>If you are interested in applying to this position, please click Apply Now for immediate consideration. 
	Briana.Killings<a href="http://Bradnon.schabbel@healthcaresupport.com/" target="_blank">@healthcaresupport.com</a> 
	Healthcare Support Staffing, Inc. is an equal employment opportunity employer and will consider all qualified applicants without regard to race, color, religion, disability, sex, sexual orientation, gender identity, national origin, protected veteran status, or any other characteristic protected by applicable local, state, or federal law. 
	 
	#LI-BK1
</ul>

Direct Hire - Patient/Member Services

$43,520 - $61,348/yr

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