Manager of Clinical Operations Jobs
What is a Manager of Clinical Operations?
A Manager of Clinical Operations is a strategic and operational leader in healthcare settings, responsible for overseeing the delivery of clinical services, ensuring regulatory compliance and driving quality improvement across departments. This role is essential for aligning clinical workflows with organizational goals, enhancing patient care and optimizing resource use.
What does a Manager of Clinical Operations do?
Key job responsibilities for a Manager of Clinical Operations may include:
Responsible for selecting, training and developing a team comprised of CTAs, CRAs or a mixture of roles
In charge of staff time management, time off and salary reviews
Promotes quality and performance standards for clinical trial administration and works to ensure they are documented and understood by the entire team
Works to ensure that billing rates are maintained and appropriate levels
Acts as a liaison with other managers in order to assess staff allocation and identify team members available for potential studies
Maintains staff allocation database
Perform other duties as required
How to Work as a Manager of Clinical Operations
The Manager of Clinical Operations is responsible for supporting daily activities of their team members in order to ensure all projects are completed on time, in budget, and in compliance with all standards. The Manager manages a team comprised of various roles and serves as an important knowledge resource in their department.
Skills and qualifications needed:
A Bachelor’s of Science or Bachelors of Arts degree in biomedical or a related field is required, or a nursing qualification
Management experience with multi-center studies, including international studies
Strong understanding of the principles of project management
The ability to maintain employee confidentiality during interactions with staff
Solid computer skills with a working knowledge of Windows and Microsoft Office
Good oral and written communication skills, be able to communicate effectively
Experience in utilizing a clinical trial management system
Where Do Managers of Clinical Operations Work?
Managers of Clinical Operations are found in a variety of healthcare environments, including but not limited to:
Hospitals and health systems
Outpatient clinics and ambulatory care centers
Academic medical centers
Contract research organizations (CROs)
Pharmaceutical and biotech companies
Home health and long-term care facilities
Insurance and managed care organizations
Government and public health agencies

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