Medical Front Office Assistant Jobs
What is a Medical Front Office Assistant?
If you’re a people person who wants to help patients feel welcome while supporting the success of a medical office, then the medical front office assistant is the job for you. A medical front office assistant is responsible for being the first point of contact as patients come into an office. They greet patients, collect their information, answer any questions, schedule appointments, and verify insurance information. Organized and efficient, they also oversee and execute everyday administrative tasks to ensure that the medical office runs smoothly and successfully.
What does a Patient Access Representative do?
Key job responsibilities for a medical front office assistant may include:
Answer phone calls, emails and in-person inquiries
Communicate with patients to set up and schedule optimal appointment times
Gather and track medical information from patients
Organize and input data into electronic health records
Inquire and process patients’ health insurance
Support office with administrative and secretarial tasks
Communicate with internal office team and providers to ensure patients are helped and everyday tasks are accomplished
Understand and maintain HIPAA regulations
How to Work as a Medical Front Office Assistant
A Medical Front Office Assistant is a key administrative professional in healthcare settings, responsible for ensuring smooth day-to-day operations at the front desk of clinics, hospitals, and private practices. Their role blends customer service, clerical duties, and basic healthcare support to create a welcoming and efficient environment for patients and staff.
Skills and qualifications needed:
Strong interpersonal, time management, and organizational skills
Excellent verbal and written communication skills
Efficient problem solver
Strong knowledge of medical language and health insurance plans
A high school diploma or GED
Previous medical office or receptionist experience
Experience with computer programs, such as Microsoft Office
Where Do Medical Front Office Assistants Work?
Medical front office assistants are found in a variety of healthcare environments, including but not limited to:
Primary care offices
Specialty clinics
Hospitals
Urgent care centers
Your Career, Your Way
At HealthCare Support, we don’t just help you find a job, we help you build a career that reflects your goals, values and potential. With a dedicated recruiting specialist by your side, our personalized hiring process is designed to uncover opportunities that truly fit. If you're ready to make a meaningful impact in healthcare and want a partner who’s invested in your success, HealthCare Support is where your journey begins.