Medical Front Office Assistant

Are you an organized people person who enjoys being the face of the company you work for? Our busy medical practice is looking for a dedicated professional to work the front office. We need a candidate who is friendly, personable, efficient, and reliable.

Typical Duties

You will greet and welcome patients and visitors in person and on the phone. Prompt, friendly service and client satisfaction are paramount. Your clerical duties may include appointment scheduling, patient account maintenance, collecting payments and insurance, filing, record keeping, and various other administrative support tasks as required.

The right candidate is sensitive to the varied needs of our patients and anticipates potential issues and challenges posed by a healthcare environment. You must also communicate well with our medical staff and keep us apprised of changes in patient schedules, circumstances, and any unique needs and requests.

It is essential to protect patient rights and confidentiality at all times and to follow strict policies and procedures related to patient care. You must have or obtain CPR certification within the first 90 days of employment.

Required Skills and Qualifications

A successful candidate should possess the following attributes and qualifications.

  • Good telephone skills
  • Excellent customer service skills
  • Attention-to-detail
  • Ability to multi-task
  • Effective time management
  • Computer knowledge to utilize programs, such as appointment scheduling software, MS Office, Excel, email, etc.
  • Data entry skills
  • Basic accounting skills
  • High School Diploma/GED
  • Prior medical office experience is preferred

If you think this job is the right fit for you, please contact us today at 407-478-0332.

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