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Provider Relations Specialist

Under the supervision of the manager of provider relations, a provider relations specialist fosters and maintains relationships with patient referral sources. To successfully nurture such relationships, professionals in a provider relations specialist role must possess strong sales, communication, and multi-tasking skills. Furthermore, provider relations specialists must have customer service experience that will help them to address and resolve any referral source concerns and complaints. 

Job Responsibilities

  • Establish new provider relationships
  • Negotiate referral source contracts 
  • Evaluate contracts and report findings 
  • Address referral source concerns 
  • Answer, place, and return phone calls regarding referral sources 

Qualifications and Skills 

  • High school diploma, GED, or equivalent experience 
  • Bachelor’s degree in a related field 
  • 2+ years of experience in a similar role  
  • Proficiency with word processing software