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Our Team & Culture

Our people are what make HealthCare Support an exceptional place to work. We are all tied together with the same purpose, “Shaping futures for individuals and their families”. While we positively impact the careers and success of others we also work hard to beat the status quo and reach both individual and team goals. We believe the root of our success comes from the time we invest in training and resources. At HSS, the potential for growth is limitless, with the vast majority of our promotions coming from within. Goals are rewarded with incentives such as company vehicles, vacations and team building activities. With our friendly and competitive team each day is unique and rewarding.

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Our Leaders Our People Join HSS

Our Leaders

Don Langmo
Chief Executive Officer
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Jennifer Socarras
President
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With over 13 years of staffing industry experience, Jennifer Socarras is recognized for understanding the ever changing needs of clients and has been instrumental in establishing many of HealthCare Support Staffing’s largest customers. In 2006, Socarras was appointed President of HSS. Under her leadership, she has helped Healthcare Support Staffing earn some of the industry’s highest accolades which include:

• Staffing Industry Analysts’ Largest Healthcare Staffing Firms in the US, 2016 and 2015

• Staffing Industry Analysts’ Fastest Growing Staffing Firm in the US, 2016, 2015 and 2014

• Staffing Industry Analysts’ Largest Allied Healthcare Staffing Firms in the US, 2016, 2015 and 2014

• Orlando Business Journal’s Top 100 Privately Held Companies in 2016

• INC 500, fastest growing private U.S. companies in 2007

Socarras’ responsibilities include full operational accountability, strategic direction for business development and marketing efforts, employee development and business operations. She enjoys the challenge of managing a large team and leading client development efforts. Her leadership and dedication are a large part of the company’s overall success.

In 2002 Socarras completed her Bachelor’s Degree in Marketing from The University of Florida and graduated with honors. She began her career with HSS in 2003 as an Account Executive. In 2004 Socarras transitioned to Director of Business Development & Operations before becoming President of HSS in 2006.

James Thompson
Chief Operating Officer
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James joined Healthcare Support Staffing, Inc. (HSS) in April of 2013 as Chief Operating Officer. James started his career in staffing in 1999 with one of the largest staffing firms in the world. James’ staffing experience includes recruiting, account executive and director of business operations (DBO). In his last role of DBO, James ran a multi-location $30 million (annual) operation. His experience in staffing covers light industrial/technical, engineering, aviation, professional services, environmental and scientific. James’s responsibilities at Healthcare Support Staffing include day-to-day management of business operations, training/development & hiring. James’s business goals are to increase operational efficiencies and grow revenue year over year.

James is a native Floridian and has lived in the Central Florida area his entire life. James earned his Bachelor’s degree in communication at the University of Central Florida. James enjoys spending time with his family, hunting, fishing and travel

Chris Abel
Chief Financial Officer
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Chris Abel joined HealthCare Support in August 2017 as the Chief Financial Officer, working with the team to lead the organization to continued financial growth. Prior to joining HSS, Chris served as CFO for a Florida based group of technical colleges and institutes. A CPA for over 20 years, Chris began his career with KPMG and has served in leadership roles in the entertainment, services and education industries.

Chris grew up in Orlando and earned his Bachelor’s and Master’s Degrees in Accounting from the University of Florida. Outside of work, Chris enjoys spending time with his wife and their dog, traveling, scuba diving, and reading.

Rebecca Parsons
Executive Director of Sales & Client Relations
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Rebecca Parsons joined Healthcare Support (HSS) as the Executive Director of Sales & Client Relations in August 2015. A transplant from Atlanta, GA, Rebecca’s previous experience has been in the blue collar staffing arena, with positions ranging from field and national sales roles to sales management. Rebecca is a passionate sales leader who plans to bring strategic direction through coaching, developing, and mentoring her sales team. She has the proven ability to lead sales teams to achieve multi-million dollar revenue gains.

Rebecca has a Bachelor of Arts in Communication from The Ohio State University. Her hobbies include cooking, entertaining, volunteering for animal rescue organizations and spending time with her dog, Tug.

Clay Coleman
Executive Director of Centene
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Clay joined HealthCare Support (HSS) as the Executive Director of Recruiting Operations in April 2015 and transitioned into Executive Director of our Centene account in August 2017. Clay started in the staffing and recruiting industry in 1999 and has worked in multiple markets over the past 16 years. He has held numerous roles from recruiting, account executive, director of national accounts and most recently an area vice president for a national IT services and solutions firm.

Clay was raised in Winter Haven, FL and has a Bachelor’s degree in Business Marketing from Florida State University. Clay is a huge college football fan, enjoys spending time with family and friends and loves to hunt.

Tim Ulmer
Executive Director of MSP Operations
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Tim Ulmer joined HSS in 2017 as the Executive Director of MSP Operations. Prior to joining HSS, Tim devoted over 15 years to K-12 education where he was a teacher, behavioral psychologist, school and district administrator, and school improvement consultant. For the past 3 years, Tim has been the Vice President of Business Development for a private company that specializes in partnering with public school districts throughout the country to educate students with autism and other highly specialized learning needs. Tim’s primary responsibility in his leadership role at HSS is to support the high-performing MSP Team in meeting the increasing staffing needs of current and future healthcare partners.

Tim was born and raised in the south side of Chicago and moved to Colorado to attend college. Tim earned a bachelor’s in Molecular, Cellular and Developmental Biology from the University of Colorado at Boulder and a Ph.D. in School Psychology from the University of Northern Colorado. Tim enjoys coaching baseball, reading, landscaping, fishing, and spending time at the beach with his family.

Lacy Kraiss
Director of Corporate Compliance
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Lacy Kraiss joined Healthcare Support in 2012 and serves as Director of Corporate Compliance. In her current role, Lacy is responsible for establishing and implementing an effective compliance program to prevent company liability and ensure all contractors and candidates have been properly credentialed. Additionally, Lacy directs all day-to-day operations of the Compliance Department.

Lacy’s experience in the industry includes an in-depth knowledge of healthcare compliance and licensure requirements in addition to Human Resource policies and Employment Law. Lacy’s previous roles included duties relating to sales administration, client relations, and healthcare professional placement.

Lacy received a Bachelor of Science in Organizational Management from Palm Beach Atlantic University. A Florida native, Lacy was born and raised in Orlando where she currently resides. In her spare time, Lacy enjoys spending time with her family and friends, dance and fitness, and traveling.

Audrey Owen
Director of International Business Operations
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Audrey Owen joined HealthCare Support in October of 2014. She started with the company as a Recruiting Consultant and in June of 2015 she was promoted to Operations & Delivery Manager before she received her current title of Director of International Business Operations. Before joining HSS, Audrey worked as a Manager with Pier 1 Imports where she was responsible for sales, training, development, performance management and talent acquisition. Audrey uses her past experience in her new role at HSS where she is responsible for leading a team of 40.

Audrey was born in Louisiana, but grew up in Houston, Texas. As a child she was very active in a variety of sports including soccer and competitive cheerleading. Her love of sports, fitness, and health lead to a degree in Exercise Science from Boise State University. Currently, some of her favorite activities include yoga, running, and traveling.

Philip Wong
Manager of MSP Operations
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Philip joined the HSS team in February of 2013. He started with the company as a Recruiter and transitioned into the role of a Senior Key Account Manager for our MSP division shortly after. As an Account Manager, he works with some of our largest clients by acting as the central point of contact and works with the MSP teams to respond to posting needs and manages all client communications. Prior to joining HSS, Philip worked as a Manager with Enterprise Rent-a-car where he gained valuable experience in customer service, sales, business management, leadership/training, and client management. Originally from South Florida, he attended the University of Central Florida where he obtained a degree in Advertising and Public Relations with a Minor in Digital Media. When not hard at work, Philip enjoys spending time with friends and family, cycling, fishing, movies, and updating his food blog.

Ana Bayolo
Manager of Perm Services
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Ana Bayolo joined HealthCare Support in April 2014 as a Recruiting Consultant. Ana was promoted to Senior Recruiting Consultant in August of 2015, Account Manager, Permanent Placement Division in December 2015 and Manager of Perm Services in April 2016. Ana’s team focuses on the permanent placement of skilled professionals within the healthcare industry. A Florida native, Ana has six years of sales and recruitment experience with over five years focusing in the healthcare field. She has spent her career recruiting and qualifying candidates to ensure she finds the right fit for their expertise. She has helped successfully placed hundreds of job seekers to both permanent and continuous contract roles.

She attended the University of Central Florida where she studied Psychology to better understand the nature of human behavior. She uses her background to build solid relationships and to truly understand her candidate’s needs, setting them up for success. Ana spends her spare time with her family and friends, enjoying the beach and concerts. She also loves to travel and enjoy what sites the world has to offer.

Tracy Shaw Forrest
Director of Training & Development
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Tracy Forrest joined the Healthcare Support team in November 2007, where she began as a Recruiting Consultant. Throughout her recruiting career, she has been a consistent top performer within the organization. Currently, Tracy is the Director of Training and Development. She is diligent, hardworking, and always strives for excellence.

Before her time with HSS, she worked for one of the largest homecare staffing agencies and has over 10 years of recruitment and staffing experience.

Tracy is originally from Miami, with family heritage in the beautiful Caribbean island of Jamaica. She relocated to Orlando; where she received a Bachelor’s of Science Degree in Business Management with an emphasis in Human Resources from the University of Central Florida in 2003. She looks forward to a bright and prosperous future.

Christine Shea
Operations Manager
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Christine Shea is the Operations Manager for HealthCare Support and brings with her several years of experience and expertise in the healthcare recruiting field. At HSS Christine is responsible for a full range of administrative and operational duties and is the right hand to our President and COO. Christine has been instrumental in the fine tuning of internal procedures to ensure our clients with the highest level of service for their professional staffing needs.

Christine joined HSS in August 2011 as a Recruitment Coordinator where she was primarily responsible for assisting our Senior Recruiters with the credentialing of new placements. She also went above her call of duty and provided daily administrative support for the agency and implemented workplace policies and procedures. Prior to joining HSS, Christine worked as a Recruitment Specialist for U.S. Medical Management / Visiting Physician Association.

Christine holds a Bachelor of Arts degree from The University of Central Florida in Sociology and Education. A proud Florida native, Christine enjoys spending her free outdoors and with family.

Irene Montanaro
Manager of Marketing & Corporate Events
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Irene Montanaro joined Healthcare Support in January 2012 as a Recruiting Consultant and transitioned into the marketing field as the Marketing Coordinator in September 2014. Currently Irene holds the position of Manager of Marketing & Corporate Events and assists and supports the agency’s Business Development Team in all functions of marketing and public relations including social media presence, coordination of business development conferences and internal events as well as the development and implementation of marketing supplies and promotional items. Her efforts support HSS’s mission to provide the highest quality candidate to the very best companies within the healthcare industry.

Irene comes from Greek roots and was born in London, England. She moved to Clearwater, Florida in the early 90s and relocated to Orlando to complete her Bachelor’s degree in Communications at the University of Central Florida in 2008. Irene and her husband have one child and enjoy traveling and tackling DIY projects around the house.

Our People

Julie Barrera
National Business Development Manager
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Julie Barrera joined HealthCare Support in October 2016 as a National Business Development Manager. She joins the team with over 16 years of experience in the healthcare staffing space. Her responsibilities include prospecting, closing, and managing new clients, for both clinical and non-clinical positions.

Julie is from Dallas and received her BA from the University of Texas in Austin and her MS from Amberton University in Dallas. She enjoys volunteering at her children’s Montessori school and keeps active by running. She checked off a bucket list item by running 26.2 miles in the NYC Marathon in 2013.

Kathi Wolever
Business Development Manager
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Kathi Wolever joined HealthCare Support (HSS) as a Business Development Manager in May of 2017. Kathi is no stranger to the staffing industry and comes to us with over 5 years of experience staffing for light industrial and blue collar companies. She also has over 13 years of sales experience including several national sales roles including one with a Sports Imports company where she covered 19 states in the SE Region. Kathi understands that clients’ needs are ever changing and considers herself a partner with the common interest of fulfilling those needs.

Kathi is a native from Iowa, but lives in Michigan now. She loves spending time with family, traveling, cooking comfort food and backpacking to new sites. She is a volunteer fitness teacher in her community and is always looking for life’s next big adventure.

Kim LoCascio
Executive Development Manager
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Kim joined HealthCare Support in 2009 as a Recruiter, and a year later became a National Account Executive and held that role for 6.5 years. In April of 2016 she became a National Business Development Manager and in January of 2017 she was promoted to Executive Development Manager.

Before her time with HealthCare Support, Kim worked as a sales manager/publisher for a local print company and also brings media experience in radio account management. In 2003, she received a Bachelor of Arts degree, specializing in Communications (Radio/TV Broadcasting) and a minor in Criminal Justice, from the University of Central Florida.

A Massachusetts native, she loves the city of Boston and is a huge Patriots fan! Still she is happy to call Florida home because of all her time spent on the beaches and lakes. She enjoys spending time with friends and family; she also enjoys watching football, boating, working out and traveling.

Laura Skladany
Executive Development Manager
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Laura Skladany joined the HealthCare Support team February 4, 2013. She was hired into the company as a Client Relationship Coordinator for the South East Division and was promoted to Key Account Manager of Centene in January 2015 and Executive Development Manager in March of 2017. Laura looks forward to becoming a valued asset to this team by utilizing her skills to drive and produce positive results.

In 2006 Laura graduated from Iowa State University with a BS in Sport Management. While attending her family relocated to the Orlando area, upon graduation she decided to make the move as well. For the past 5 years Laura has been employed through Dillard’s Inc. She has spent her time working as an Area Sales Manager for four of the five Orlando locations. Laura considers herself to be a motivated individual with a strong work ethic and great initiative. In her free time she enjoys socializing with friends and spending time with my family.

Lauren Burke
Senior Key Account Manager
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Lauren Burke joined HSS on August 14th, 2017 as a Senior Key Account Manager. Prior to HSS, she worked at Aerotek for 4 ½ years. Throughout her career with Aerotek she recruited, sold and managed a team of 11 – both Account Managers and Recruiters. While working with Aerotek’s Professional Services Division her focus was in their Commercial and Manufacturing divisions. During her career at Aerotek, Lauren hit three full contests and twelve quarter contests.

Hailing from Medina, Ohio Lauren played soccer her whole life and continued to play in college at Ohio University while she majored in Communications and Business. In her spare time Lauren enjoys spending time with her two dogs, Dexter and Briggs, going to the beach, working out and planning her wedding with her fiancé, Aaron.

Shanna Ramirez
Senior Key Account Manager
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Shanna Ramirez joined Healthcare Support in 2014 as a Recruiting Consultant for the Perm Team and was promoted to Senior Key Account Manager in April 2016. Prior to joining the HSS Team she was a Business Development Manager for a local staffing firm. Over the past 11 years, Shanna had been in the staffing industry which included recruiting, sales, account management and business development. Shanna is excited to be a part of HSS and hopes to continue her success in staffing healthcare professionals.

Originally from Davenport, Iowa Shanna moved back to Florida and began attending Valencia Community College in pursuit of her Bachelor’s Degree in Business management. When she is not working, she is actively involved with her son and his high school sports.

Savannah Maze
Senior Key Account Manager
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Savannah Maze joined Healthcare Support as a Recruiting Consultant in March of 2015 and has since transitioned into the role of Senior Key Account Manager in March of 2016. She received her Bachelor’s in Advertising and Public Relations at the University of Central Florida in 2008, and has since worked in various professional roles gaining experience in recruitment, sales, marketing and communications.

She has a passion for building relationships with her consultants and clients, and helping people achieve their personal and professional goals. Savannah’s other passions include cooking, fitness and travelling. She also enjoys spending quality time with loved ones, including her husband David and their beloved pet boxer, Dozer.

Jackie Babinski
Senior Key Account Manager
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Jackie Babinski joined Healthcare Support in December of 2013 as a Client Relationship Coordinator and transitioned to a Key Account Manager in January 2015 and then into a Senior Key Account Manager in December 2016 . Prior to joining HSS, she provided client support in the fields of advertising and publishing/conference planning. She is thoroughly dedicated to the guiding principle of treating clients’ businesses as if they were her own. Jackie is a graduate of Keiser University and a long-time resident of Florida. In her spare time, she enjoys reading and visiting art museums, as well as biking, swimming and spending time with family and friends.

Hope Brill
Senior Key Account Manager
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Hope Brill joined Healthcare Support in January 2015 as a Key Account Manager and was promoted to a Senior Key Account Manager in December 2016. Her knowledge within the healthcare industry, specifically medical sales, brings an exciting insight to the team. Hope’s goal in her new career with HSS is to deliver a strong work ethic and high level of commitment to meet her client’s needs.

Originally from Orlando, she attended the University of Central Florida. She earned her degree in Marketing, with a strong focus on sales. Hope currently resides in Winter Springs and enjoys spending time with her family and friends in her spare time!

Marjorie Nubian Mora
Senior Key Account Manager- MSP Division
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Marjorie Mora jump started her career with HealthCare Support in December of 2013 as a Recruiter and was promoted into an Senior Key Account Manager role for our MSP division in March 2015. As an Account Manager she operate as the lead point of contact for some of our largest clients and works with the MSP teams to respond to requisitions needs. Marjorie comes from an extensive background in sales, recruiting, customer service and account management experience. . Marjorie is an expert at consulting with our clients and understanding their needs in order to assist in fulfilling their staffing needs. She is fluent in both Spanish and English for her client’ convenience. Marjorie holds a Bachelor of Science in Communication Disorders with a Minor in Spanish from the University of Redlands in Southern California, where she is originally from. Marjorie enjoys spending time with her family, bike riding and shopping.

Kelli Martin
Senior Key Account Manager- MSP Division
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Kelli Martin joined Healthcare Support in October, 2011 as a Client Relationship Coordinator for the Tampa division. She excelled into a Senior Key Account Manager position for our MSP Division in November, 2013. She works closely with some of our largest accounts to meet the needs and requests of the hiring managers, as well as recruiting and assisting in the career advancement of local healthcare professionals.

Kelli received her BA Degree in Psychology from Edinboro University of Pennsylvania. Upon graduation, she continued her education and completed the Undergraduate requirements for Pre-med. Kelli relocated to Florida 3 years ago and is thoroughly enjoying the warm Florida weather! In her spare time, she enjoys traveling, wake boarding, horseback riding and spending time with friends and family.

Nicole Ryder
Senior Key Account Manager- MSP Division
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Nicole Ryder joined the staffing world as a recruiter in 2012 and transitioned into a Senior Key Account Manager in 2015 where she has a specialized focus on National MSP Accounts. Nicole’s role is to positively impact our clients through direct and indirect activities related to the MSP operation through the development of the client portfolio and internal recruitment coaching. This role also includes promoting the MSP client relationship through utilizing the principles of continuous improvement to elevate client retention and revenue growth, achieve organizational goals and substantiate the overall development of the VMS operations system.

Sinnikka Al-Khouri
Regional Key Account Manager
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Sinnikka Al-Khouri joined Healthcare Support as a Client Relationship Coordinator in June 2015 and was promoted to Key Account Manager in April 2016. She has a background in staffing as a Healthcare Recruiter. She possesses high level communication skills, and has successfully managed and operated a paint studio. A graduate of Seminole State College, she earned her B.S. Degree in Business Information Management.

Sinnika grew up in Tampa, Florida and has lived in Orlando for the last seven years. In her free time, she enjoys spending time with her family and friends, usually outdoors. She is passionate about her faith, and her hobbies include volunteering, traveling, animals, dancing, painting, and attending sporting events.

Alyssa LaFlesh
Key Account Manager
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Alyssa LaFlesh graduated from the University of South Florida in August 2014, with a Bachelor’s degree in Gerontology. After graduation, she moved back to her hometown Orlando, FL. In October 2014 Alyssa joined HealthCare Support as the Administrative assistant and shortly after transitioned into a Recruitment Coordinator role. In April 2015 Alyssa was promoted to a Client Relationship Coordinator where she facilitates communications between her team and our clients and in October she received another promotion to Key Account Manager. Alyssa looks forward to her continued growth with HSS.

In her spare time, Alyssa loves going to the beach, being outdoors, and spending time with family, friends, and her dog, Cooper.

Brooke Van de Houten
Key Account Manager
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Brooke Van de Houten joined the HealthCare Support team in August 2015 as a Client Relationship Coordinator and was promoted to Key Account Manager in April 2015. She attended the University of Florida and graduated with a Bachelor’s of Science in Marketing in May 2014. She comes to HSS with a strong background in administrative support and client management in the property management industry. Originally from Orlando, she moved back from Gainesville to start the next phase of her career with HSS.

When she’s not at work, Brooke enjoys singing, following her college teams, and spending time with her family and friends.

Saniya Smailova
Key Account Manager
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Saniya Smailova joined HealthCare Support in September 2015 as an Administrative Assistant and was promoted to Recruitment Coordinator in October 2015. In March 2016 she was promoted to Client Relationship Coordinator and quickly thereafter was promoted to a Key Account Manager in December 2016. A native of Kazakhstan, Saniya relocated to Orlando, FL and has resided here for the past 17 years. She graduated from the University of Central Florida in May 2015 and holds a Bachelor’s degree in Health Service Administration. Saniya is family oriented and enjoys spending her spare time with her family, boyfriend and two kittens, Arya and Coco. She loves going on adventures and traveling to new places.

Christina Turley
Key Account Manager
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Christina joined Healthcare Support in 2015 as a Recruiting Consultant and has since transitioned into a role as a Key Account Manager in May of 2016. She has a background in sales for a social media technology company based out of Orlando. Her goal is to utilize her past professional experiences to positively impact clients and her colleagues.

Christina was born and raised in Kansas City, MO but moved to beautiful Florida and obtained her Bachelors in Marketing from the University of Central Florida. In her free time, you can find Christina running obstacle course races, traveling, trying new restaurants, and hanging out at Disney World.

Katie Belisle
Key Account Manager
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Katie Belisle reunited with the HealthCare Support team as a Client Relationship Coordinator in September of 2015 and currently serves the role of Key Account Manager. Originally hired as an Administrative Assistant in 2013 and promoted to a Recruitment Coordinator, Katie is well versed here at in HSS.

Born and raised in Tampa, FL Katie received her Bachelor’s degree in Anthropology from the University of Central Florida in Orlando. When she isn’t working she enjoys spending time with family, friends and her French bulldog, Pearl.

Sarah Adams
Key Account Manager
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Sarah Adams joined Healthcare Support in February of 2016 as a Client Relationship Coordinator and was promoted to a Key Account Manager in December 2016. Born and raised in Orlando, she graduated from the University of Central Florida with a degree in Health Services Administration and Marketing in May of 2015. Prior to working for HSS, Sarah worked as an Administrative Assistant for an electrical contracting company. In her spare time Sarah works towards her Master’s degree in Health Services Administration at UCF. She also enjoys exploring Central Florida and spending time with her loved ones.

Stephanie Topoleski
Key Account Manager
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Stephanie has been a part of the HealthCare Support Team since April 2014. She began her career as a Client Relationship Coordinator for the Orlando Region, and was promoted to Key Account Manager for that team in April 2015. Stephanie is excited to grow personally and professionally in this role at HSS.

April 2014 was an eventful month for Stephanie, as that was also when she graduated with her Bachelor’s Degree in Psychology from the University of Central Florida. She enjoys spending time at the beach, hanging out with her friends, attending Orlando Magic games, and loves doing pretty much anything that involves being outside!

Stephanie Skladany
Key Account Manager- MSP Division
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Stephanie joined HealthCare Support in October, 2012 as a the Administrative Assistant and has since been promoted several times to a Recruitment Coordinator, Client Relationship Coordinator and now her current role of Key Account Manager in our MSP Division. Before coming to Healthcare Support she worked in the service industry and retail.

She was born in Ohio yet spent her “growing up years” in Arizona, Colorado and Iowa. She attended Des Moines Community College before relocating to Florida. She enjoys outdoor activities, spending time with family and friends, and she is an avid college football fan.

Amanda Hammer
Key Account Manager- MSP Division
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Amanda Hammer joined the HealthCare Support family in October, 2014 as a Recruiting Consultant. Her passion to help others succeed has been a BIG motivator. Because of her hard work and positive impact on HSS, she is currently Key Account Manager for the MSP division, which is focused on delivering positive results to our most important clients nationwide.

Born and raised in Raleigh, NC, Amanda graduated from Peace College with a Bachelor’s Degree in Psychology, and uses her passion for helping people to excel in the Staffing world. Her professional strengths include the following: high-level communication skills, the ability to exceed production goals, and leads by example with a positive attitude and strong work ethic. Amanda is excited to be part of a dynamic and growing company like HSS! In her spare time, she enjoys spending time with friends and family, going to the beach, exercising, and seeing all that the Sunshine State of Florida has to offer.

Morgan Stockett
National Account Manager
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Morgan Stockett is a Recruiting Consultant for our Permanent Placement Division. Morgan has expertise in the fields of recruiting, sales, and accounting. She is passionate about connecting professionals with the types of opportunities they want most and partnering with them in their career advancement. She prides herself on consistent and reliable follow-up and works to build effective consultative relationships.

Morgan was born in Orlando, FL and has lived there her entire life. She graduated from the University of Central Florida with a Bachelor’s degree in Marketing/Sales. When not working, Morgan enjoys running and cooking with her husband, playing with her two twin girls (Ava and Ella), and loving on her two dogs.

Ashley DeSalvo
Client Relationship Coordinator
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Ashley DeSalvo joined HealthCare Support as a Recruitment Coordinator in July of 2016 and was promoted to a Client Relationship Coordinator in June of 2017. Ashley came to HealthCare Support after 5 years at Universal Studios. She grew up in Navarre, FL and moved to Orlando in 2011 to attend the University of Central Florida where she obtained her Bachelor’s Degree in Business Management. In her free time, Ashley enjoys spending time with family and being outdoors.

Amy Miller
Client Relationship Coordinator
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Amy Miller began working for HealthCare Support as a Client Relationship Coordinator in 2016. Amy is a recent graduate at the University of Central Florida earning her Bachelor of Science in Business Administration for Marketing and a Minor in Mass Communication. With previous experience in recruiting and sales, Amy is excited to be a part of the CRC Team as well as the HealthCare Support family.

Raised in Phoenix, Arizona, Amy relocated to Florida over 10 years and loves the climate change as well as everything Florida has to offer. Amy’s passions include going to the beach, attending concerts, and enjoying all the great things Orlando has to offer.

Tiffany Parker
Client Relationship Coordinator
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Tiffany Parker joined HealthCare Support as a Client Relationship Coordinator in December of 2016. She graduated from the University of Central Florida with a degree in Event Management and comes to us with a background in client communication and hospitality/event sales. She is passionate about serving clients and connecting with her team. Tiffany still lives in her hometown of Oviedo, Florida with her husband and cats. Her friends and family describe her as passionate, competitive, and creative. Outside of work, Tiffany enjoys helping friends plan their weddings, shopping, and curling up with cats and a good book.

Kristen Wissick
Client Relationship Coordinator
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Kristen joined HealthCare Support as an Administrative Assistant in November 2013. She was promoted to Recruitment Coordinator in March 2014 and transitioned into her Senior Recruitment Coordinator role in November of 2014 before joining our Business Development Team as a Client Relationship Coordinator in May of 2015.

Originally from Rochester, New York Kristen moved to Orlando, Florida to enjoy the warm weather. Kristen attended college at Saint John Fisher in Rochester, New York where she earned her bachelor’s degree in Business Management. Throughout her college career she worked for local government at the Webster Town Hall.

Kristen enjoys hiking, cooking, visiting the many beaches Florida has to offer and spending time with friends and family.

Darlene Magno
Client Relationship Coordinator
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Darlene Magno joined the HealthCare Support team in February 2017 as a Client Relationship Coordinator. Through her life’s many adventures, she has resided in California and Florida and considers both home. She is happy to find herself back in the Sunshine State to begin a new chapter in her life and join the HealthCare Support family.

Born in San Diego, CA and raised in Orlando, FL, Darlene considers herself an honorary Floridian. She attended the University of Central Florida and graduated with a Bachelors in Liberal Studies with emphasis on Mass Communication and the Arts, and Minor in Marketing. She is passionate about helping people and approaching each day with gratitude. In her spare time, she loves to sing, play guitar and ukulele, spend time with family and bake.

Jessica Yeager
Client Relationship Coordinator
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Jessica Yeager joined Healthcare Support in February of 2017 as one of our Client Relationship Coordinators. She graduated from the University of Central Florida with a bachelor’s degree in Health Sciences, go knights! She is from the small home town of Weston, Florida. Jessica has been working in the health care field since graduation while shadowing many physicians in the Orlando area. She has a beautiful brown and white Pitbull named Marley and is a big advocate of “Don’t Bully My Breed, Pitbull’s”.

Jenna "Layni" Case
Client Relationship Coordinator- MSP Division
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Jenna “Layni” Case joined the HealthCare Support team as a Client Relationship Coordinator in May of 2016. Hailing from New Smyrna Beach, FL, she earned her degree in 2013 from the Florida State University in Editing, Writing, & Media. Her goals are to improve business and operational processes and make a difference in the lives of job seekers through assisting with the staffing process. Before joining HSS, Layni worked in journalism, sales, copywriting, and administrative management. In her spare time, she enjoys writing, blogging, attending concerts/music events, and outdoor activities like hiking and canoeing.

Shannon Staunton
Client Relationship Coordinator- MSP Division
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Shannon Staunton joined the HealthCare Support team in July of 2016 as a Client Relationship Coordinator. She came to us from the hospitality/hotel industry with over six years of Sales and Catering experience. Prior to HealthCare Support, she was a Sales Manager for Doubletree UCF. Shannon is a graduate of the University of Central Florida- Rosen College of Hospitality Management with a degree in Event Management. Originally from New Jersey, she transitioned into the Floridian life in 2005.

When Shannon isn’t at work you can find her at the beach with her two dogs, Tess and Little Bear. When the beach isn’t an option, you can find her at concerts, food and wine festivals or a Magic game.

Stephanie Karwacki
Client Relationship Coordinator
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Stephanie Karwacki joined HealthCare Support in June 2017 as a Client Relationship Coordinator for our MSP Teams. She is originally from New Jersey and relocated to Florida in the summer of 2013 after graduating from college. Stephanie attended the University of Scranton and received her BA in History with a minor in Art History. Prior to HSS she worked at the Grand Floridian Resort and Spa at Walt Disney World.

When Stephanie is not working, she is spending time with her dog, Olivia, watching her favorite sports teams, and seeing what Central Florida has to offer.

Elizabeth Whisner
Client Relationship Coordinator- MSP Division
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Elizabeth Whisner joined Healthcare Support in October of 2014 as a Compliance Coordinator and was promoted to the role of Client Relationship Coordinator in December of 2015. With a background in the fields of human resources and compliance, Elizabeth has a passion for providing exceptional support to her peers and quality assurance to our clients and looks forward to her continued growth at HealthCare Support.

Elizabeth was born and raised in Jackson, Mississippi but has called Florida home since 2003. She attended Rollins College and earned her Bachelor’s degree in English, with a minor in Creative Writing. Outside of work, Elizabeth enjoys spending time with her son Teddy, reading, online shopping, singing karaoke, and binge watching Netflix with her husband and her cats, Humphrey and Henry.

Lian Aurora Perez
Employee Engagement Specialist- MSP Division
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Lian Perez joined HealthCare Support as a Recruitment Coordinator in August of 2015 and was promoted to a Client Relationship Coordinator in January of 2016 where she facilitated communication between her team and our MSP clients. In June 2016 she received another promotion as the Employee Engagement Specialist for the MSP division where she is responsible for monitoring and reporting on our candidate attrition and quality and creating new initiatives to drive employee engagement within our placed candidate pool.

Lian is a graduate of Randolph College in Lynchburg, Virginia and holds a Bachelor’s of Art in Art History Museum Studies with a Minor in Communications Studies. Before joining HSS, Lian worked in the Marketing and Events industry as an Event Manager. She is an Orlando native and loves everything this city beautiful has to offer! In her spare time she enjoys attending farmer’s markets, concerts, theme parks, and spending time with friends and family.

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Michael Stokes Internal Recruiter | Email

Mike Stokes joined HealthCare Support in July of 2015 as our Internal Recruiter. He specializes in the permenant placement of internal staffing professionals.

Mike graduated from the University of Central Florida with a Bachelor’s degree in Human Resources Management. Prior to joining HSS, Mike spent 2 years as a Recruiter for SeaWorld. He is eager to connect with talented professionals who are ready to begin a rewarding career in the healthcare industry.

Mike was born and raised in the Orlando area and lives in Winter Park. When he isn’t working, Mike spends most of his free time with family and friends; either playing golf or relaxing by the pool. Please connect with him on LinkedIn!

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